Claimed

PhonePe Complaints & Reviews

1
Updated: Aug 30, 2025
Complaints 3487
Resolved
260
Unresolved
3227
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 45

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chandru.kvvvvvvv
May 7, 2021
Report
Copy

Address: 92 poongaveethi samathuvapuram ponamalli

[protected]
+1 photos
PhonePe customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Arpita yashi
    May 6, 2021
    Report
    Copy

    Muje number se call aya tha[protected] or phone pay ke naam se fraud hua mere sath mujse paise lelie mere sare...mai ek student hu please help me
    PhonePe customer support has been notified about the posted complaint.
    May 06, 2021
    Updated by Arpita yashi
    Please muje mere paise waps dilwa dijie..mai bhut preshn hu.. number bhi dedi hu jaha se call tha [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Alex Mason
      May 6, 2021
      Report
      Copy

      Address: Near Devki Talkier, Kakadeo Chauraha, kanpur Uttar Pradesh

      I have paid an amount of Rs. 4, 400(SBI Bank Account) from Ph no. - [protected], to Ph no.- [protected] via Phone pay app on 27th May 2021. After two days he informed me that the amount is not reflecting in his account ( He told me that he is not using Phone pay for past 3 years).
      When I launched a complain on PhonePe, they informed me that his phone pay account is still active.
      As of now he is still denying the payment I've made and is not helping me in assisting the transaction (as amount is deducted from my account and I haven't received it back).
      Its been 7 days since the transaction, I request you to please help me and sort this issue as in this pandemic, I need money for medical bills.

      Transaction I.D. - T2104271526112652257527
      UTR[protected]
      +1 photos
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Tammineni Kiran
        May 6, 2021
        Report
        Copy

        My account is blocked. Showing error is Unable to proceed. I am regular phonepe using . Please clear this issue
        +1 photos
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          hphool
          May 5, 2021
          Report
          Copy

          Address: Sikar Rajasthan 332001

          On dated[protected] i paid rs 18500/- as per transaction id T2104251752084468141450 but not credited receiver's account till date pl do needful
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            ani patil
            May 5, 2021
            Report
            Copy

            Address: pue

            Dear team
            I have paid SBI credit card bill payment 0f Rs - 8000 by using phone pe e on 04-Feb-21 so transection is successful but till date amount not credited to SBI card, I have log complaint to SBI and Phone pee also but SBI said transection not show in our system & Phone pee said paid successful from our end you log complaint to NPCI so i also log complaint to NPCI but no response so please help me
            Transection ID[protected]
            date - 04-feb-21
            amount - 8000
            +1 photos
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bhattu Tharun
              May 5, 2021
              Report
              Copy

              Address: Bhadradri Kothagudem

              Hello sir today my money 150 rupees cutting plzz recover from my money it's very urgent plzzzzzz sir plzzzzzzzz
              PhonePe customer support has been notified about the posted complaint.
              May 05, 2021
              Updated by Bhattu Tharun
              Dear sir my money 150 rupees cutting plzz recover from my money it's very urgent plzzzzzz sir
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                aditip2911
                May 4, 2021
                Report
                Copy

                I had no recharge on my number and also my app was uninstall and i never give my details to anyone but my number get recharge automatically by phone pay and also my recharge was not done because they saying recharge done to vi and my sim is airtel so how can this transaction is done
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jayanthi Seervi
                  May 2, 2021
                  Report
                  Copy

                  My wallet had a balance and I closed my wallet but the amount had not yet credited to my bank account can u please solve this issue has soon as possible
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anand Annu Suthar
                    May 1, 2021
                    Report
                    Copy

                    My transaction utr no.[protected]
                    To transfer wrong account in money plz refund tha money
                    +1 photos
                    PhonePe customer support has been notified about the posted complaint.
                    May 01, 2021
                    Updated by Anand Annu Suthar
                    Wrong account transfer the money...

                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Tillu Ram
                      May 1, 2021
                      Report
                      Copy

                      Address: Bodi wala pitha Fazilka

                      I want to use the phone pay app and now I can't add my bank account.so please proper guide me how to add in this app account. I try many types but not respond the any server issues.

                      I'm Tillu Ram
                      I have two account sbi bank and yes bank and I'm not eligible to add this account to phone pay app.

                      So please solve this problem and guide me proper way.
                      So I can use this app.

                      Thanks and Regards

                      Tillu Ram
                      M.No [protected]
                      +1 photos
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sudhira Pradhan
                        Apr 30, 2021
                        Report
                        Copy

                        Pament is processing but not received yat
                        No [protected] is phonePe user
                        +1 photos
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Siddarameshwar
                          Apr 30, 2021
                          Report
                          Copy

                          Address: Siddarameshwar swamy at post Mehkar Tq Bhalki Dist-Bidar Karnataka

                          Dear Sir,

                          I'm Siddarameshwar swamy, on 29th April i sent 3963 rupees in to creditbee by upi (phone pe) but it is not received by him. My account debited by 3963 rupees. For evidence you can check my bank details, i will send you. So pls solve my problem as soon as possible and refund my money.

                          Mob no [protected]
                          +1 photos
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Tej bhadur
                            Apr 29, 2021
                            Report
                            Copy

                            Failed amount

                            Address: Phone
                            Website: www.phonepe .com

                            Failed amount refund

                            T2101281232571162256318...
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            A
                            Akshay143786
                            Apr 29, 2021
                            Report
                            Copy

                            I deactivate my phonepe wallet
                            My wallet money is not refunded
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bhagyesh Patil Patil
                              Apr 28, 2021
                              Report
                              Copy

                              Coda shop
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                Ckmalpy
                                Apr 28, 2021
                                Report
                                Copy

                                Respected sir. By mistake account was deleted. I would like to rejoin account with same mobile number
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Subhaneel
                                  Apr 28, 2021
                                  Report
                                  Copy

                                  Address: Nivedita nagar, mysore

                                  It has been a year now, that i have been waiting for my money to be refunded. Phone pay support is disaster. Money was deducted but never got credited to person's account. Now i have lost nearly 600 because of phone pay. And they never took a look at it, as it had happened to me alone 3 times, i started hating this app. It really an awful app, even with so much resources.. i have not lost a dingle rupee any of the upi app, bhim or gpay or paytm... Never i lost money..
                                  Except phone pay, and these cases are throughout the play store review section.

                                  My next issue is, the phonepe, are playing a heavy role in getting indians addicted to gambling... Even class 12 kids will be using it.. and these people will give lucrative offers, coupon and discounts on all money gambling apps like rummy or ace and all. What are they promoting? We dont require the degrading coupons, atleast dont force indians into gambling.. i belive this should be taken seriously.. or this Indians generation will start betting.
                                  and dont underestimate the crimes which will take place to complete their betting addiction
                                  Thats not what we fought for.
                                  Their are healthy solutions, like discount on books or tuition or educational app. Please look into it.
                                  +3 photos
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    anand2777
                                    Apr 27, 2021
                                    Report
                                    Copy

                                    Phone pe blocked my account with any reason please help me when I am contacting then they said your account is blocked due to security reason and unable to reinstate my account without giving any justification
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sasank nidumolu
                                      Apr 27, 2021
                                      Report
                                      Copy

                                      Address: Chilakaluripet

                                      Sir Id same phonepe account not running please solve the problem
                                      +1 photos
                                      PhonePe customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit