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PhonePe Complaints & Reviews

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Updated: Aug 1, 2026
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PhonePe reviews & complaints page 45

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S
sanjoobawa
Jul 2, 2021
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I have transfered Rs. 5000/- and 1000/- to canara bank account no.[protected]n 08.02.2021 and 05.05.2021 respectively but till date the payment not reached to canara bank account as it was successful transactions.
transaction ids are as follows
T2102081209425778796525
T2105051332136440409549
PhonePe customer support has been notified about the posted complaint.
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    M
    MJ PARIHAR
    Jul 2, 2021
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    Address: v/p - umar,Tehsil - Hindoli,District - Bundi, Rjasthan Pin - 323025

    Dear Sir. My payment 2000/- is getting pending show from last 24 June. In my 2 days I was there to solve the problem..
    PhonePe customer support has been notified about the posted complaint.
    Jul 02, 2021
    Updated by MJ PARIHAR
    Sir when will my money come
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      S
      Sabi kopal
      Jul 2, 2021
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      Address: Katwa, West Bengal

      Dear sir
      I have recharged a gio no [protected].my account has debited two times for this mobile no recharge.
      Please refund my amount.
      PhonePe customer support has been notified about the posted complaint.
      Jul 02, 2021
      Updated by Sabi kopal
      08820
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        K
        kapilpise
        Jul 2, 2021
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        Resolved

        The transaction is showing as pending but the amount of 25000 is deducted from my account and not received at the receiver's account, please help.
        Jul 5, 2021
        Complaint marked as Resolved 
        My query is resolved, thank you PhonePe.
        PhonePe customer support has been notified about the posted complaint.
        My query is resolved, thank you PhonePe.
        Money not tranction my phonepe account was blocked or frozen money not transfering to other friend plzzzzzz solve my problem 🙏🙏🙏🙏🙏🙏🙏🙏�...
        The amount is debited from my account but recharge was not done and same problem with transfer of money . Amount is debited but transfer is not done and the message shows recharge successfully and transfer successfully
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          M
          MJ PARIHAR
          Jul 2, 2021
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          Resolved

          Address: v/p - umar,Tehsil - Hindoli,District - Bundi, Rjasthan Pin - 323025

          My account payment is debit but receiver in not received amount pending in 7 days
          Jul 2, 2021
          Complaint marked as Resolved 
          Dear Sir. My payment 2000/- is getting pending show from last 24 June. In my 2 days I was there to solve the problem
          PhonePe customer support has been notified about the posted complaint.
          Jul 02, 2021
          Updated by MJ PARIHAR
          Dear sir my money is not refunded yet and how long will it take
          Jul 02, 2021
          Updated by MJ PARIHAR
          Sir, I am in a lot of trouble, I do not have money, please get my money credited in my account soon.
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            K
            Kajalrajput
            Jul 1, 2021
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            Address: Phonepe

            Sir I receive a scratch git from my phone pe account, when I scratch it, I receive " you won rs 1871 " & send on ur bank account. I follow instruction, then the Amt of 1871 is debited to my bank account immediately. Please help to refunds my Amy of 1871 money
            PhonePe customer support has been notified about the posted complaint.
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              R
              Rakesh Labh
              Jul 1, 2021
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              UPI transaction Didn't go thru Even though Amout was deducted from my account. The reciever never recevied the money
              Transaction ID- T2107011258138922770015
              PhonePe customer support has been notified about the posted complaint.
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                S
                Sai Nanda Naveen Nalla
                Jul 1, 2021
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                I Nalla Sai Nanda Naveen didn't receive my fee payment receipt
                Transaction I'd - T2107011703558474894260
                My mobile number is - [protected]
                My email address is - [protected]@gmail.com
                Please send my payment receipt to my email address because I need to submit it in my college as a payment proof
                PhonePe customer support has been notified about the posted complaint.
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                  D
                  deepaman481
                  from Rewari, Haryana
                  Jul 1, 2021
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                  Dear sir. Meri payment 18000/- last 23 june se pending show ho rahi hai. Apne 2 din main problem solve kerne k liye keh tha. aaj 8 din ho gye hai. Main ticket be generate kiy hai iska be koi reply nah
                  PhonePe customer support has been notified about the posted complaint.
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                    A
                    akshayoo7
                    Jun 30, 2021
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                    Phonepe app shows successful transaction but receiver didn't get any money. Receiving bank says didn't receive any money. Sender bank says successfully sent money.

                    sender phone pe id - [protected]@ybl

                    transaction id in attached picture
                    PhonePe customer support has been notified about the posted complaint.
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                      B
                      BhuvanaN
                      Jun 30, 2021
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                      On 10/06/2021 the money Rs 50, 000 was sent from Sender Renuka N to Receiver Meghana V, the money got debited from sender whereas not credited to receiver instead was sent to unknow receiver account.

                      We enquired with phonePe as well with the SBI home branch but not getting proper information regarding the unknown receiver account details.

                      Could you please consider the compliant with high priority and resolve the issue
                      PhonePe customer support has been notified about the posted complaint.
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                        B
                        BhuvanaN
                        Jun 30, 2021
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                        On 10/06/2021 the money Rs 50, 000 was sent from Sender Renuka N to Receiver Meghana V, the money got debited from sender whereas not credited to receiver instead was sent to unknow receiver account.

                        We enquired with phonePe as well with the SBI home branch but not getting proper information regarding the unknown receiver account details.

                        Could you please consider the compliant with high priority and resolve the issue.
                        PhonePe customer support has been notified about the posted complaint.
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                          T
                          tusharjain0101
                          Jun 30, 2021
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                          Address: Mungana

                          Dear sir,
                          My Phone pay account no. [protected].
                          I would to sent money on [protected].
                          But by mistake i have sent money on [protected].
                          transection history:-
                          Amount - 8275 rs Date 18June2021.
                          Account Holder name - Gajendra singh
                          Account no.[protected].

                          Please help to me refund amount to my account.
                          PhonePe customer support has been notified about the posted complaint.
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                            Aj1101
                            Jun 30, 2021
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                            I have paid my exam form fee (1500rs) from upi.(phonepe)
                            my current payment transaction is showing the status as “failed transaction” and the amount gets deducted from my account.

                            Transaction id - T210628193828748141502

                            UTR[protected]
                            date- 28/06/2021
                            PhonePe customer support has been notified about the posted complaint.
                            Jun 30, 2021
                            Updated by Aj1101
                            I have paid my exam form fee (1500rs) from upi.(phonepe)
                            my current payment transaction is showing the status as “failed transaction” and the amount gets deducted from my account.

                            Transaction id - T210628193828748141502

                            UTR[protected]
                            date- 28/06/2021

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                              F
                              FallenAngel Theeng
                              Jun 30, 2021
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                              Address: Darjeeling

                              Its deducting my money but not showing in history, this is third time, again deducting, where money going only u can help,
                              PhonePe customer support has been notified about the posted complaint.
                              Jun 30, 2021
                              Updated by FallenAngel Theeng
                              Each month my money going where, please help me find it out, it's not showing in history, or in statement
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                                P
                                Pratik6177
                                Jun 29, 2021
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                                I am recipient, i have to receive 12750,
                                Payees account got debited for 12750, but my account not credited.

                                My (Recipient)
                                Pratik Sunil Porwal
                                Ac no [protected]
                                State Bank of India
                                Branch - Bibwewadi
                                Ifsc - SBIN0012926

                                Date of transaction
                                15/06/2021

                                Transaction I'd - T2101181242144839275449

                                UTR no[protected]
                                PhonePe customer support has been notified about the posted complaint.
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                                  @ASBaghel10
                                  Jun 29, 2021
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                                  Address: Kolkata, India

                                  A Person named Rahul Kumar from Kolkata called me to take my bank details regarding Google Pay and PhonePe.
                                  He asked me my account details and when I asked him how did he get my phone number and why will I share my details with him, he started abusing me.
                                  The number with which he has called me is +[protected].
                                  Kindly look into the matter and arrest him!
                                  Thanking You!
                                  Regards.
                                  PhonePe customer support has been notified about the posted complaint.
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                                    M
                                    Maikap
                                    Jun 29, 2021
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                                    Address: At/po-Kainagari,via-Irda,p.s-singla, pin-756080

                                    Sir
                                    I m SAMBHUNATH MAIKAP MY phonepe no [protected] date-25/06/2021 to Rs 2000 money is debit my account but no added my dhani wallet. For kindly information or quick salutation
                                    PhonePe customer support has been notified about the posted complaint.
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                                      tejashree88
                                      Jun 29, 2021
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                                      Address: Bengaluru

                                      Hi,

                                      I am Tejshri Pansare. There are UNRECOGNIZED transactions happening through my fathers PhonePay account since 14th June 2021. Transactions are processing even without entering passwords. Please look in to this urgently. Till now there are more than 3000 rs. transactions happened.

                                      These are the transactions id's

                                      N2106262114245991426142

                                      N2106202231003916628141

                                      N2106141345166814841917

                                      N2106141345166814841917

                                      N2106152028071249341273

                                      N2106202234398808915827

                                      N2106262211236788534475
                                      there are few more

                                      Please help me with this urgently .
                                      PhonePe customer support has been notified about the posted complaint.
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                                        S
                                        sankardass
                                        Jun 28, 2021
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                                        Address: No:15 A Amuthasree complex, prasanna street, indhira nagar , neyveli

                                        Sir,
                                        Here with attached the phonepe app scratch card wrong amount deduction my bank account suddenly we contact phone pe customer compline then tamilnadu cybercrime police complined . my account deduction amount details screenshot .my account statement and police compline number:BRS21081907 copy and phone pe compline ticket no[protected]. So please refund my money .
                                        PhonePe customer support has been notified about the posted complaint.
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