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Updated: Aug 1, 2026
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PhonePe reviews & complaints page 46

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P
Pratham Rakheja
from Noida, Uttar Pradesh
Jun 28, 2021
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Address: Ballabgarh,121004

This is to inform you that I Anshul have a saving account in your bank(Punjab National Bank).I did a transaction Through phone pe merchant.However the payment didn't go to the specified account in which it was sent.It was deducted from my account.I did the payment only for the single but it was debited three times from my account.Account in which was trying to send is different from the account in which it was actually sent.Could you please get this expedited as soon as possible.I also complaint it on my bank but the didn't help me

Accountant Nome :- Anshul

Phone pe transaction ID :-1)T2105151741158202390185 (15/05/21)
2)T2105151734455814649521 (15/05/21)
3)T2105151708204396080749 ) ( 15/05/21)

Amount Debited: 5000 X 3 = 15000 (15/05/21)
PhonePe customer support has been notified about the posted complaint.
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    H
    hiralvikas
    Jun 28, 2021
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    Resolved

    Address: Shaheed Bhagat Singh Society, S B Singh Colony, J B Nagar, Andheri East, Mumbai, Maharashtra 400053
    Website: www.phonepe.com

    Hii my name is hiral . By mistake I blocked my PHONEPE account.and now I want it unblock.but now they are not unblock my account.they says my account is permanently blocked and I never use it in future.wht is this ###.nowadays Googlepay PayPal and amazonpay also give permission to recreate account with same number.so why only PHONEPE is not giving permission to create account with same number.my mobile number is my identity now they says use another mobile number to use PHONEPE but how's possible it.we have only one mobile number in bank, Aadhar etc .now how one can use upi with two mobile number i[censored] have only one plzzz solve this issue.they must have user friendly policy.if one can block their account by mistake there should be any way to recover it or recreate one again with same number policy.plzz help me .
    Jul 1, 2021
    Complaint marked as Resolved 
    They didn't call or email me .how they resolved my complaint??. Still I'm not able to phonepe account. Plzzz do something about it . They didn't solve my issue.
    PhonePe customer support has been notified about the posted complaint.
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    The same experience as deactivated a/c could not been reactivated even after pursuing on support for months while assurances per assurances and a lot of dates.
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      A
      arjunak
      from Bengaluru, Karnataka
      Jun 28, 2021
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      I had purchased 10gms Gold on 25th June 2021, I have paid Rs. 52769.22, I have got a bill of only Rs. 51370. When asked they say it's not possible to give full bill.

      The. Name in the bill is wrong, they say it's not possible to change the name and give.

      How can they refuse to pay full bill for the amount that is being paid by me?
      PhonePe customer support has been notified about the posted complaint.
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        V
        Vilmaselvia
        Jun 27, 2021
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        I have amount to Domino's the amount got debited but order dint place so I have intiated and placed order but I don't get the amount which was detected first ..
        PhonePe customer support has been notified about the posted complaint.
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          M
          moolchand kumhar
          Jun 27, 2021
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          Address: WARD NO 02 KHACHARIYAWAS TEHSIL - DANTARAMGARH DISTRICT - SIKAR STATE - RAJASTHAN
          Website: [email protected]

          Sir maine phonepe payment transffer kiya tha wo payment hai naresh singh ko phonepe no [protected] 10000 rupaye transffer kiya tha t2106241352566330465662 payment pay karne wala vicky sankhala [protected] number se kiya gaya hai abhi tak pending hai
          PhonePe customer support has been notified about the posted complaint.
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            D
            Dharmbir singh yadav
            Jun 27, 2021
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            Address: हिंडन विहार खसरा नंबर 33 गली नंबर 2 विश्वकर्मा मार्ग गाजियाबाद उत्तर प्रदेश

            I had booked a ticket on 12th June but that ticket was not booked nor did I get its refund and the ticket was not booked I want my money back at the earliest Rs 396
            PhonePe customer support has been notified about the posted complaint.
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              K
              Kamni Gupta
              Jun 26, 2021
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              Address: SANGRAM COLONY SATNA, M.P.

              I called at phone pe customer care no. Then one person received my call and told me for a payment, I had done this payment on his phone pe number but he didn't refund my money
              Please sir help me and make refund my money
              PhonePe customer support has been notified about the posted complaint.
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                D
                Diet and Fitness Info
                Jun 26, 2021
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                I have not broke any rules and regulations, however phonepe merchant account blocked my number from registering for security reasons.

                I just want my number to be able to register on it again, please help me out.

                Number is [protected]
                PhonePe customer support has been notified about the posted complaint.
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                  S
                  Sajna Begum
                  Jun 25, 2021
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                  Address: 4/63, sarvarkhanpet, khajipeta Mondal Kadapa district AP
                  Website: Google

                  Please provide the option like user can saved a Money in Phone pe...where the user have to gave a money to other's like such big amount..like user can fixed deposit Money they only in Phone pe after depositing money user cannot use that money such a time... fixing the time to that Money... please.
                  PhonePe customer support has been notified about the posted complaint.
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                    N
                    Naved@890
                    Jun 25, 2021
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                    Address: Rns gents beauty saloon laggere police chowki
                    Website: Plz sir

                    My account is blocked sir plz help me
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                      S
                      Surendra@pratap
                      Jun 25, 2021
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                      I transferred an an amount of Rs.4194.00 against my Canara Bank Credit Card bill on 14th June 2021 but till date neither it has been transferred to Bank nor any message to me for transaction. Till day before yesterday i have lodge two complaints vide ticket nos.[protected] dt.21st June and[protected] dt.23rd June 2021 but issue not yet resolved due that unable to use credit card.
                      Please get it resolve asap.

                      Surendra Pratap Srivastava
                      [protected]@gmail.com
                      [protected]
                      PhonePe customer support has been notified about the posted complaint.
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                        D
                        Devanathan Parthasarathy
                        Jun 23, 2021
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                        Sir

                        I have made payment through your phonepe app (regd mobile No.[protected]) for Rs.3000/- to Titan India Ltd on 17/06/2021 around 4 pm. ([protected]@icici) from my SBI a/c No.[protected] to client account vide UTR No.[protected].
                        The amount was debited in my account but the client not received the amount till now.
                        kindly check and do the needful.
                        thanks
                        yours faithfully
                        D.Parthasarathy
                        [protected]
                        PhonePe customer support has been notified about the posted complaint.
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                          H
                          hempriya
                          Jun 22, 2021
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                          Dear Sir,

                          Greeting of the day,

                          This is with reference to my complaint number : 56308812.

                          My SB Account number : [protected], Name:Hemangini Kalahasthy, SBI IIM Joka Branch.

                          1) Transaction has been done on 03.06.2021 via PHONEPE APPLICATION which is linked with my SBI account. Rs.8000/ DEBITED FROM MY ACCOUNT BUT NOT CREDITED TO THE BENEFICIARY ACCOUNT, RAMKRISHNA JANA ([protected]). TILL DATE.

                          2) UTR NO:[protected]

                          3) NARRATION : TO TRANSFER UPI/DR/[protected]/RAMKRISHNA/HDFC/[protected]/PAYME

                          4) REF NO : AS PER STATEMENT : TRANSFER TO[protected]
                          PhonePe customer support has been notified about the posted complaint.
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                            A
                            Anuj3032
                            Jun 21, 2021
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                            Address: 2/109 singi gali, chatta bazaar agra 282003
                            Website: [email protected]

                            DEAR SIR,
                            THIS IS TO INFORM YOU THAT . I HAVE DOWNLOAD PhonePe app for transaction. And without my consent this app debited Rs 1927 from my account .
                            In scratch win. And its showing
                            that Rs 1927 will be credited to my account but it debit my account
                            with Rs 1927.00 . Its a totally fraud done with me
                            So, I requested you
                            to kindly reverse my account back immediately

                            Enclosed :

                            Screenshort
                            PhonePe customer support has been notified about the posted complaint.
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                              P
                              Prabhat1221
                              Jun 19, 2021
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                              I have sent ₹8000 from my [protected]@ybl to a wrong account [protected]@hdfcbank which is a fraudster account
                              Transaction id - T2106151643166132999223
                              UTR is[protected]
                              Collect id - HDFF8DC0985E68C46D4A[protected]B849DB
                              Please mere paise refund karva dijiye
                              PhonePe customer support has been notified about the posted complaint.
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                                R
                                Rahugonzalas
                                Jun 18, 2021
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                                Address: #89/2,, Near SGPTA school,, Thyagaraja nagar

                                Transaction ID:- N2106181836470535433616
                                AMOUNT OF 3860 to google play

                                Translation ID:- N2106180807214873789568
                                Amount of 1290 to google play
                                PhonePe customer support has been notified about the posted complaint.
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                                Get in touch with us on, [protected]@gmail.com
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                                  V
                                  Vishu.Sharma64
                                  Jun 17, 2021
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                                  Address: Phonpey compnay for money transfer

                                  Hi Team,
                                  A wrong payment has been made by me to a phonepay account "[protected]@api"; I'm the only member in my family who is earning for fullfillment of my family; I'm a private employee; Please help me to get back my money; It's a large amount for me as I'm the only person at home who is earning.
                                  Please help here.
                                  PhonePe customer support has been notified about the posted complaint.
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                                    A
                                    [email protected]
                                    Jun 13, 2021
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                                    Today 13 June fraud trany has been done on phone pe account no [protected] twice of Rs 500/- each. Kindly request to look into the matter for further investigation and refund the same at the earliest.
                                    PhonePe customer support has been notified about the posted complaint.
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                                      P
                                      Preetiverma
                                      Jun 13, 2021
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                                      Hii I'm preeti Verma. My phonpe no is [protected]
                                      I make recharge yesterday through phonepe as I tryst on phonpe but I don't know what's happened wrong my money got deducted from my account but the plan of Rs 299 is not applied on my no and still that plan is not activate I talked to Airtel customer care they told me there is no recharge of Rs 299 done yesterday.. But my money already cuts from my account... I want my money back of Amount 299 .. Earlier I also faced same issue while recharge through phonpe on that time I used to recharge only rs 48 but now Amount 299 is bigger for me I'm coming from very poor background I have no more money for recharge..My online studies are affected I'm suffering I talk I tried but no where I got help hope you understand
                                      PhonePe customer support has been notified about the posted complaint.
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                                        [email protected]
                                        Jun 13, 2021
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                                        Today on 13 June fraud transaction has been done to phone pe no : [protected] of thousand rupees in two transactions of Rs 500/- each. Kindly request to look into the matter on very urgent basis. Please do the needful to get the refund amount.
                                        PhonePe customer support has been notified about the posted complaint.
                                        Jun 13, 2021
                                        Updated by [email protected]                                         Kindly resolve and refund the amount at the earliest
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