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PhonePe Complaints & Reviews

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Updated: Aug 1, 2026
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PhonePe reviews & complaints page 47

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R
Rakshith Suvarna
Jun 13, 2021
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I have done recharge of Rs 210 for Tata Sky DTH on 8/6/2021 at 8.17 PM. The payment is successful and amount got deducted but not received in DTH account.
We contacted DTH Customer service and they said that money has been not received by them from PhonePe. I raised ticket in PhonePe also but not got satisfactory result.
PhonePe customer support has been notified about the posted complaint.
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    V
    Venkata anusha97
    Jun 12, 2021
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    Transaction of1128rs.. Amount has been deducted from my account.. And transaction was successful.. But the merchants bank has not yet received the money.. Generated RRN number..Raised ticket in phonepe.. Ticket no:[protected]..
    Please kindly look into this issue.
    PhonePe customer support has been notified about the posted complaint.
    Jun 12, 2021
    Updated by Venkata anusha97
    T2106081728044155158675
    Please solve this issue
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      C
      Chethan Arjun
      Jun 12, 2021
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      Address: No 3737 Vasavi School Road Kalya Gatu

      Dear Sir

      Today 12/jun/2021 6:43pm
      I have paid amount 2263/-
      ID T2106121843175829695402
      My phonePe [protected]@ybl
      But its not completed
      But I ask phonePe people telling

      I understand that you have an issue with this payment you completed more than 6 months back.
      Unfortunately, banks or merchants do not allow us to raise payment-related complaints with them after 60 days of transaction.
      Please contact your bank and raise a complaint by providing 12-digit payment reference ID for any assistance.
      PhonePe customer support has been notified about the posted complaint.
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        A
        Anuradha Kamble
        Jun 10, 2021
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        I have booked Train ticket from IRCTC on 22nd May and payment is done using my PhonePe account, I cancelled ticket on same day. I checked refund details of this ticket from IRCTC account then it shows refund is processed on 23rd May but it's not reflected in my PhonePe account. It's been more than a week, I called Phonepe customer care support regarding this, they told they will resolve this issue soon but no progress so far.
        Refund ID : [protected]
        Reference No : [protected]
        PhonePe customer support has been notified about the posted complaint.
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          N
          N. Hariharan
          Jun 8, 2021
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          Respected one

          I have been wrongly transferred the amount of ₹3562 through phonepe irequest ur kindself to address to my problem and refund my amount as soon as possible the transaction screenshot are enclosed below kindly have a look on it and refund my money
          PhonePe customer support has been notified about the posted complaint.
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            N
            N. Hariharan
            Jun 8, 2021
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            Respected one

            I have been browsing at that time the phonepe msg been displayed tat u earned reward from phonepe due to network issues, I foolishly clicked to that msg the amount was deducted @ 2 times in my account so I request ur kindself to refund my deducted amount of ₹3562 it's my humble request plz give attention to the solution of my money.

            Thanking you
            PhonePe customer support has been notified about the posted complaint.
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              R
              Rafi786786
              Jun 6, 2021
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              Iam unable to login my phone pe account please help me out iam trying to call customer care but it is not connected
              PhonePe customer support has been notified about the posted complaint.
              Jun 06, 2021
              Updated by Rafi786786
              Iam unable to login my phone pe account
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                A
                Abhay28nd
                Jun 2, 2021
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                On my PhonePe app 555₹ diducted from my bank account in mid night 0130am as I checked my phone in morning so I raised a complaint ticket then a so called executive called me for my account security he asked some details and last he asked balance amount to safe and block
                And what happened that you can't imagine all the balance is diducted
                Both PhonePe and Bank are not answering
                I logged a ligal complaint but police also not halping
                And all these happen without OTP and money deducted
                PhonePe customer support has been notified about the posted complaint.
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                  G
                  global iit
                  from Delhi, Delhi
                  May 31, 2021
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                  Address: haryana ferozpur jhirka mewat

                  Sir please heartly requested to you please help me sir i have my small shop and i working very hardely to make money for my family but such a fraud and cheaters are more in world but i can believe the justice and you as a respected for us my money is deducted to phone pe account cheated me on these numbers = [protected], [protected] and this person is msg me for my complain refund my money to thru phone pe msg then i send msg code my money is deducted 15, 596 rupes thru phone pe fraud sir please i request you to any help please resolve it and u can take action for it seriously sir please...🙏
                  the phone pe frouders to cheat me they call me this numer [protected] when i complaint my deducted bill amount to refund but they send me msg and another amount is deducted for this number [protected]@ybl this is fraud to me talk as castomer care when i complaint then he was call me and msg me to hpone pe sir please help my money refund 15596 rupes sir u know how much time and hard working to these amount save to us for our family please..
                  PhonePe customer support has been notified about the posted complaint.
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                    A
                    Aiswaryavishak
                    May 31, 2021
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                    Sir,
                    Referral no: [protected] to phone no [protected] on 29/5/2021 Mobile Recharge Transaction from PhonePay is not completed till 31/5/2021 2:15 Therefore, it is requested that the technical issue be resolved
                    PhonePe customer support has been notified about the posted complaint.
                    May 31, 2021
                    Updated by Aiswaryavishak
                    Sir,
                    Referral no: [protected] to phone no [protected] on 29/5/2021 Mobile Recharge Transaction from PhonePay is not completed till 31/5/2021 2:15 Therefore, it is requested that the technical issue be resolved
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                      H
                      Hchxhchc
                      May 30, 2021
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                      Address: Mumbai

                      Pay phone customer care number [protected]
                      PhonePe customer support has been notified about the posted complaint.
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                        S
                        suhas2275
                        May 30, 2021
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                        Address: LASALGAON

                        PhonePe — Unsuccessful Transction
                        S
                        suhas2275
                        May 21, 2021
                        Mark as Resolved

                        I have made a transction on 13th march 2021 on 3.35pm of Rs.5000 to Modicare company. It shows successful transaction but the merchant didn't receive the payment. I raised the complaint 3/4 times. I called customer support also but my issue is not solved. If the merchant didn't get the payment, money is not credited back to omy sbi account.
                        Please solve my issue immediately
                        UTR NO.[protected]
                        TRANS.ID. T2103131537075037672692

                        NOT SOLVED MY COMPLAINT AND MESSAGE ME RESOLVED.
                        A BIG FRAUD OF RS.5000 FROM PHONEPE TEAM
                        PhonePe customer support has been notified about the posted complaint.
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                          S
                          srinivassunkara
                          May 29, 2021
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                          Address: Allavaram mandal, East godavari district, 533217.

                          I beg to state that, I am a resident of Allavaram mandal, East godavari, 533217. I had made a wrong transaction to the account number [protected], Bank of Baroda, Bendamurulanka, BARB0VJBEMU.., i.e.,
                          amount was 3000 rupees. UPI transaction id : T2105261325161561822448.
                          Please note it as complaint and share the details to Bank and my account number : [protected], Bank of Baroda, Bendamurulanka, BARB0VJBEMU.
                          PhonePe customer support has been notified about the posted complaint.
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                            G
                            Girish Suragond
                            May 29, 2021
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                            Address: At post hosur dist Haveri tq shiggaon

                            As on 26/05/2021 I made a phone pay through this number [protected] to this account number[protected].account didn't credited to send person and also the amount has been didicted amount 10000 this is the transaction ID T2105261240139001463767 and also I am attaching my screen shot please check and do need full as soon as pasible
                            PhonePe customer support has been notified about the posted complaint.
                            May 29, 2021
                            Updated by Girish Suragond
                            As on 26/05/2021 I made a phone pay through this number [protected] to this account number[protected].account didn't credited to send person and also the amount has been didicted amount 10000 this is the transaction ID T2105261240139001463767 and also I am attaching my screen shot please check and do need full as soon as pasible
                            May 29, 2021
                            Updated by Girish Suragond
                            As on 26/05/2021 I made a phone pay through this number [protected] to this account number[protected].account didn't credited to send person and also the amount has been didicted amount 10000 this is the transaction ID T2105261240139001463767 and also I am attaching my screen shot please check and do need full as soon as pasible

                            May 29, 2021
                            Updated by Girish Suragond
                            As on 26/05/2021 I made a phone pay through this number [protected] to this account number[protected].account didn't credited to send person and also the amount has been didicted amount 10000 this is the transaction ID T2105261240139001463767 and also I am attaching my screen shot please check and do need full as soon as pasible

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                              A
                              Akan Chandra Das
                              May 26, 2021
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                              Address: Village -Morakalong, PO- Ahatguri, PS.- Dharamtul, Distt- Morigson Assam.

                              I have been remitted a sum of rs. 72000/- (Seventy two thoysand ) only to m/s Hussain Sanitary Gla, for purchase of some households items on 13/05/2021. Amount have shown successfully transferred from my account. But, neither the said amount recd by the form concerned nor returned back to my account till date. Please checked the matter personally and intimate the present status by quickest means...
                              PhonePe customer support has been notified about the posted complaint.
                              May 26, 2021
                              Updated by Akan Chandra Das
                              Reg. Non recd of amount
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                                Z
                                Zahid shaik
                                May 26, 2021
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                                On 16/05/2021 I made a transaction witch was successful but money not created in my account my bank Sbi not responding me amount is 3773
                                PhonePe customer support has been notified about the posted complaint.
                                May 26, 2021
                                Updated by Zahid shaik
                                No update

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                                  J
                                  Jemimacaleb
                                  May 25, 2021
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                                  I'm a recent graduate, now seeking job.. I've applied on both online and offline for bank jobs.. on 7th May, I received a text from [protected] this number, and I have an telephonic interview for Axis Bank Job and I have to pay 45rs for applying. The same evening I received a call from [protected] this number, and a man fakely asked me few questions just as interview.. on 8th May around 12 clock, a lady spoke to me from this number [protected] that I got selected in the interview, and claimed to pay 1350 over phonepe.. after I paid, she said inorder to send joining letter I should pay 5500 and that's the final payment, this time, I doubted and didn't make payment.. when I tried approaching the 3people, they simply ignored my calls and didn't respond to my texts.. kindly help.. Please reverse my payment of 1395 to [protected]
                                  PhonePe customer support has been notified about the posted complaint.
                                  Hi, thanks for writing in! We assure you that Axis Bank or its partner never demand money in the recruitment process. Please be cautious and avoid paying money to anyone. Please refer to the link https://www.axisbank.com/careers to apply for job. Regards, Team Axis Bank
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                                    M
                                    Muthu pattan
                                    May 24, 2021
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                                    Address: 359 ammankovil street, adangarkulam, tirunelveli district, pincode 627116

                                    I am playing freefire game I wand diamond so I use that topup karo wepsite purchase tha diamond I paid Rs1600 phone pay app I am paid money but no credit for diamond so please refund money my account
                                    PhonePe customer support has been notified about the posted complaint.
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                                      F
                                      FASTAG Axis Long Waiting
                                      May 24, 2021
                                      Resolved
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                                      Resolved

                                      Address: 2/14, Govardhan Appartment, Karelibaugh, 390018, Gujarat, Baroda

                                      Dear Team,

                                      Hi! My name is Indrajit Mondal and my registered mobile no. is[protected]

                                      I Applied for Fastag through PhonePe App on 25th April 2021 for Axis Bank.

                                      Of which 3000/- was successfully debited from my Axis Account as per PhonePe payment history.

                                      In Axis Bank Mini Statement it shows fund transfer to Yes Bank. What is this negligence?

                                      Because of this I have to suffer loss. I submitted my grievance through your website but Poor, Pathetic response.

                                      My Grievance Ticket ID[protected]

                                      I WANT MY MONEY BACK IN MY ACCOUNT. LOOK INTO THIS ISSUE AND RESPOND BACK IMMEDIATELY WITHOUT ANY DELAY

                                      Please find attachments:
                                      1) PhonePe Transaction copy.
                                      2) Axis Bank mini statement
                                      3) Ticket ID
                                      4) Email from Axis Bank copy
                                      5) PhonePe mobile Transaction History
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      PhonePe customer support has been notified about the posted complaint.
                                      Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
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                                        Ashok072
                                        May 24, 2021
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                                        Address: Near venugopalaswamy temple, mukthinuthalapadu. My present staying address

                                        Good morning sir,
                                        My name A. Ashok kumar. Yesterday night I paid the airtel bill but it's not submit airteland I received mail from airtel the payment has failed. But today morning I had call to phone pe customer care, his number is [protected].His name sunil chauhan from noida branch. He was doing some process, in that I lost my money nearly 22000 change. But, he told the money will be refund. But, he didn't speak clearly. Try to understand my problem. So, kindly refund my full money. Please mercy on me. That money is not mine. Kindly do ASAP. Try refund on today onwards. Please🙏🙏🙏🙏🙏🙏🙏🙏ð...
                                        PhonePe customer support has been notified about the posted complaint.
                                        May 24, 2021
                                        Updated by Ashok072
                                        Kindly help me🙏 with mercy on me
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