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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 48

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M
[email protected]
Apr 8, 2021
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Ticket no 12846570
Mobile [protected]
PhonePe customer support has been notified about the posted complaint.
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    anilrs1987
    Apr 8, 2021
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    Address: Ujjivan Small Finance Bank, Branch-Indore,

    Hi,
    I am Anil Savant & my Phonepe number is [protected],

    I suppose to transfer Rs5000/- to Acc. No.: [protected], Bank Name-Ujjivan Small Finance Bank, Branch-Indore, instead I have transferred the amount to Acc. No.: [protected], Bank Name-Ujjivan Small Finance Bank, Branch-Indore.

    Kindly help me to get my money back to my account,
    My Phonepe UPI ID is [protected]@ybl
    +1 photos
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      S
      Swati EB
      Apr 8, 2021
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      I done transaction through phone pay upi money deducted from account ...but money is not to reach to another account. Phone is bad app...don not use this app...and service of this app is very bad
      PhonePe customer support has been notified about the posted complaint.
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        A
        AnilKumar95
        Apr 7, 2021
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        1.Transaction ID: T2103171745106992427596 when send money to my friend first its get like it processing pop up it will get it will shown like two days it will debit to customer, after few days its shown like payment successful, when contact to my friend he said he will not any money to his transactions history, can you check out the complaint

        2. Transaction ID: T2104071044470752751263 When search google about phonepe customer number i get that number when tried get semi voice message like its not our office timings, today morning i got call number and check about the complaint me, he send me some points like message he spoke, i said i will not send he said like its a points bonus said that like after payment he will not respond my call, can you please raise the complaint
        +2 photos
        PhonePe customer support has been notified about the posted complaint.
        Apr 07, 2021
        Updated by AnilKumar95         both are different complaints about transaction
        1. transcation not suceesful on my friend side RS.3500
        2. fraud customer take my money RS.2922

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          C
          Chidanandbiradar
          Apr 7, 2021
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          Dear sir

          on 22 march i was made one payment of 10000 in phone pay and it's going to wrong UPI and my self sarch for phone pay customer care number in google and I got one of customer care number and 04/04/2021 I was contact them his will suggest to me how to refund but his also fraud and his give a wrong guidance to me and that time am also loss again 99166 amount so please refund my money as soos as possible

          Transation id :- T2104041014351606131888
          Amount deduct account - karnataka bank ([protected])
          Fraud date :- 04/04/2021
          Amount :- 99, 166
          Responsible :- PhonePe
          +1 photos
          PhonePe customer support has been notified about the posted complaint.
          Apr 10, 2021
          Updated by Chidanandbiradar           Still we r waiting
          Apr 18, 2021
          Updated by Chidanandbiradar           Still u are not reply anything
          May 03, 2021
          Updated by Chidanandbiradar           Phone pay not responding to me still am waiting for your reaction
          View replies
          Worng Upi Payment i was made one payment of 5000 in phone pay and it's going to wrong UPI and my self sarch for phone pay customer care number in google I was contact them his will suggest to me how to refund but his also fraud and his give a wrong guidance to me and that time am also loss again 5000 amount so please refund my money as soos as possible plase my payement refund Account Number [protected] Manbir

          I have paid payment but I didn't get my money back - Comment #4060808 - Image #0
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            M
            Master 26263
            Apr 7, 2021
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            Dear sir

            on 22 march i was made one payment of 10000 in phone pay and it's going to wrong UPI and my self sarch for phone pay customer care number in google and I got one of customer care number and 04/04/2021 I was contact them his will suggest to me how to refund but his also fraud and his give a wrong guidance to me and that time am also loss again 99166 amount so please refund my money as soos as possible

            Transation id :- T2104041014351606131888
            Amount deduct account - karnataka bank ([protected])
            Fraud date :- 04/04/2021
            Amount :- 99, 166
            Responsible :- phone pay
            +1 photos
            PhonePe customer support has been notified about the posted complaint.
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              K
              Kamal Bhandal
              Apr 6, 2021
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              Resolved

              Address: India
              Website: Phonepe

              I paid 10000 for online game from phonepe on 16.02.2021 but the money didn't reach to game wallet please help me for my money
              +1 photos
              Apr 6, 2021
              Complaint marked as Resolved 
              Phonepe said you should go to SBI home branch I visit SBI home branch and they didn't help me phonepe and SBI both are not helping me please help me
              PhonePe customer support has been notified about the posted complaint.
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                M
                madhav chy
                Apr 5, 2021
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                Address: at-chakadault ,post-akhabishanput,p.s.-ujiarpur 848132 ,dist-samastipur,

                I have some problem about limit send money .so I am search from google contact no. of phone pe then I call, we say some step . then dected 5000 rupies . those phone number are not recive.
                phone number are=[protected], [protected],[protected]
                +4 photos
                PhonePe customer support has been notified about the posted complaint.
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                Same sinario was with me..
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                  C
                  Chidanandbiradar
                  Apr 5, 2021
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                  Address: Karnataka

                  Dear sir on 2nd April I was made payment of 10000 it's going to wrong UPI and amount is dedicated in my account so please refund my money in my account

                  Transaction id:- T2103221718268296945220
                  Amount dedicated account no:- [protected]
                  Wrong phone pe number :- [protected]
                  +1 photos
                  PhonePe customer support has been notified about the posted complaint.
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                  Dear sir still am waiting
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                  Chidanandbiradar's [Complaint's author] reply, May 3, 2021
                  Still phone pay customer help line not responding
                  Dear sir on 2nd April I was made payment of 10000 it's going to wrong UPI PHONEPE CUSTOMER Care Number (###) and amount is dedicated in my account so please refund my money in my account
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                    C
                    Click addict
                    Apr 3, 2021
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                    I am not able to set upi pin on phonepe and i tried a lot's of time, I asked to bank few times but now finally they are saying that call on phonepe and ask them we can't do anything(bank), so I called on your customer care, finally I am sending you this complaint, it's been many days and it's not working at all, plz do it as soon as possible, thank you.
                    +1 photos
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                      1
                      11Balkishan
                      Apr 2, 2021
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                      Dear Team,
                      this is to inform you that I Have Phone Pay Application and Use SBI Account. Concern is Yesterday i had an One Transaction Rs of 4000/- From Phone pay. Transaction was Showing Failed. But Money Deducted From My SBI Account. Today i'm Calling to SBI Customer care Number But Still My Problem Was not Resolved. Kindly Look in this Issue.

                      UTR No- UPI/DR/[protected]

                      Mobile Number -[protected] it's Phone Pay Number

                      Regards
                      Balkishan
                      PhonePe customer support has been notified about the posted complaint.
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                        Ravindrakj22
                        Apr 2, 2021
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                        Address: Ravindra jain

                        I recharged my fastag on 6th march account via PhonePe for sbi fastag recharge of amount of 250/- and no transaction got credited to the Fastag account whereas Phonepe has given the UTR no. for the same transaction with the message of transaction Successful.
                        I want the refund of the debited amount which has got not credited to fastag account.
                        PhonePe customer support has been notified about the posted complaint.
                        May 08, 2021
                        Updated by Ravindrakj22                         Issue still not resolved .we have received same reply from HDFC after one month that Transaction is successful from their end and as per SBI Fastag statement, there is no credit. Then where the amount is lying. Please help and resolve the issue to get my money back. Attaching SBI fastag statement and HDFC communication.

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                          S
                          Shashrith
                          Apr 2, 2021
                          Resolved
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                          Resolved

                          Address: H No 18-6-201, Kalyan NagarRamagundam, Ramagundam mandal, India

                          I need to send money to friend but
                          It failed and my money was deducted from my account know i needed it urgently but not get refund my money in account how i would survive
                          +1 photos
                          Apr 4, 2021
                          Complaint marked as Resolved 
                          Yes Thank you
                          PhonePe customer support has been notified about the posted complaint.
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                            Pragyanshu
                            Apr 2, 2021
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                            Money send to my father's bank account, message dies not received and money was actually not credited to my fathers bank account but history of trsaction shows it as succesful, and money was also debited from my bank account.
                            Transaction id:T2104020645120651134349
                            UTR:[protected]
                            PhonePe customer support has been notified about the posted complaint.
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                              U
                              Ubha Radhakrishnan
                              Apr 1, 2021
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                              Today April 1st, 2021, I noticed a scratch card of phonepe with emblem of phonepe.on call screen after calling someone.i chk notification of phonepe it is shown a scratch card is waiting for me.So I scratch it.Iwon Rs 549 and it is said i[censored] click.pay, the amount will directly send to ur account.I have three accounts linked with phonepe2 accounts of sbi and one account of indusind.. I select sbi.To my unluck that time some problems with server and I can't chk whether my account .Again this card appears I thought the first one got failure.Next time I select Indusind bank.But this time also I didn't chk my account.I thought there will be issue in sending the amount.I try three times.Atlast I loose Rs 549 from.sbi account and 548×3=Rs1644 from indusind bank.Rs 549+1644=2193 lost.pls do the needful.and pls help to recover my cash.
                              +6 photos
                              PhonePe customer support has been notified about the posted complaint.
                              Apr 01, 2021
                              Updated by Ubha Radhakrishnan                               Pls help.me to recover cash
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                                K
                                Kprabha
                                Mar 31, 2021
                                Resolved
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                                Resolved

                                Please refund my money
                                +1 photos
                                Mar 31, 2021
                                Complaint marked as Resolved 
                                Please refund my money 9603229382
                                PhonePe customer support has been notified about the posted complaint.
                                Mar 31, 2021
                                Updated by Kprabha                                 I sent wrong account number please refund

                                Mar 31, 2021
                                Updated by Kprabha                                 Please respond

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                                  M
                                  mushtaq79
                                  Mar 30, 2021
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                                  My phonepe is not every time transition failed
                                  +1 photos
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                                  Mar 30, 2021
                                  Updated by mushtaq79                                   My transition failed everytime same message
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                                    A
                                    Anshu Parmar
                                    Mar 30, 2021
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                                    Address: Palampur.

                                    My accomt is not working month of December 16 17 I register my complaint December 20 there is no such action. I m student, I have complaint from December to unblock my account..
                                    PhonePe customer support has been notified about the posted complaint.
                                    Mar 30, 2021
                                    Updated by Anshu Parmar                                     I have lost my money 9000 something from my account due to blocking of my account
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                                      E
                                      Eric123
                                      Mar 27, 2021
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                                      Address: Gaya Bihar

                                      Dear Sir,
                                      today ie 27.03.2021.I have received One message that i have won Rs 549/=. they told me to link with my bank account. i did as they said. the amount has be debited to PhonePe merchant. it seems this is the branch of phone pe.
                                      therefore kindly refund my amount as soon as possible

                                      Regards,

                                      Eric D'Cruz
                                      PhonePe customer support has been notified about the posted complaint.
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                                        V
                                        Vikasbaghel
                                        Mar 27, 2021
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                                        Address: Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri(East) Mumbai-400093, Maharashtra,India

                                        Dear Sir/Ma'am,

                                        I have done payment tp OYO for which cancellation has been made. Booking IDs are as below:

                                        ZY3D3194
                                        VH9B4447

                                        Oyo has confirmed that payement has been made by them to phonepay but phonpay has not refund the money to my bank account. Payment reference ID for amount trf from OYO:
                                        [protected]
                                        [protected]
                                        PhonePe customer support has been notified about the posted complaint.
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