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PhonePe Complaints & Reviews

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Updated: Jun 9, 2026
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PhonePe reviews & complaints page 48

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N
NandithaKurian
Apr 12, 2021
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Rs. 500 has been debited from my account on 29th March 2021 for a failed transaction. The money is still not refunded.
PhonePe customer support has been notified about the posted complaint.
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    V
    vishal kadamm
    Apr 11, 2021
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    Address: Katraj

    Ticket number:[protected]
    Please escalate this as recharge is not done after deducting payment

    Jio number:[protected]

    Consumer court
    PhonePe customer support has been notified about the posted complaint.
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      T
      THANOS_ OFFICIAL
      Apr 10, 2021
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      Address: Shiv nager colony

      My phone pe account 1100 ruppes hack what can i do for return my money back
      PhonePe customer support has been notified about the posted complaint.
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        D
        Dharya kant jha
        Apr 10, 2021
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        Address: N 25 B 389 Lal Bagh azadpur

        Please refund my money or give reciept
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          N
          from Visakhapatnam, Andhra Pradesh
          Apr 10, 2021
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          Address: GIDDALUR

          MY ACCOUNT WAS DEBITED MONEY 5000SOME TECHNICAL ISSUES 27/03/2021 15.11 after phone pay agent calling you account was debited 5000 so he tells your account wa credited money 5000so we tells OTP so ican tell OTP my money was credited 27/03/2021 after sometime my account was debited money 5000 ref#[protected]:13 so I request please send money 5000 my account number [protected]
          PhonePe customer support has been notified about the posted complaint.
          Hi I'm unable to login my phonepe please kindly resolve it immediately
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            S
            sujal970
            Apr 9, 2021
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            Mere accounts s 16494 ka paisa nikal gya h
            PhonePe customer support has been notified about the posted complaint.
            Apr 09, 2021
            Updated by sujal970
            Unauthorised tranasation from my account

            Apr 09, 2021
            Updated by sujal970
            I lose my 16494 from phonepay

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              K
              keerthve
              Apr 9, 2021
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              My account blocked without any reason and am having 18 k worth gold in that.Please help asap

              [protected]
              Venkat
              PhonePe customer support has been notified about the posted complaint.
              Apr 09, 2021
              Updated by keerthve
              [protected] ..phone number
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                P
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                Address: Gurgaon

                [protected] Ref no given by Phone Pay -Auto generated No

                Made a credit card payment of Yes Bank on 25th March 2021

                Till date did not get any credit

                Yes Bank Recovery people are chasing me for the outstanding balance.

                Who will bear the brunt of any late fee imposed.

                Pls share the interest loss of 13 Days, [protected] My mob no

                Call me urgently
                PhonePe customer support has been notified about the posted complaint.
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                  M
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                  Ticket no 12846570
                  Mobile [protected]
                  PhonePe customer support has been notified about the posted complaint.
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                    A
                    anilrs1987
                    Apr 8, 2021
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                    Address: Ujjivan Small Finance Bank, Branch-Indore,

                    Hi,
                    I am Anil Savant & my Phonepe number is [protected],

                    I suppose to transfer Rs5000/- to Acc. No.: [protected], Bank Name-Ujjivan Small Finance Bank, Branch-Indore, instead I have transferred the amount to Acc. No.: [protected], Bank Name-Ujjivan Small Finance Bank, Branch-Indore.

                    Kindly help me to get my money back to my account,
                    My Phonepe UPI ID is [protected]@ybl
                    PhonePe customer support has been notified about the posted complaint.
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                      S
                      Swati EB
                      Apr 8, 2021
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                      I done transaction through phone pay upi money deducted from account ...but money is not to reach to another account. Phone is bad app...don not use this app...and service of this app is very bad
                      PhonePe customer support has been notified about the posted complaint.
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                        A
                        AnilKumar95
                        Apr 7, 2021
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                        1.Transaction ID: T2103171745106992427596 when send money to my friend first its get like it processing pop up it will get it will shown like two days it will debit to customer, after few days its shown like payment successful, when contact to my friend he said he will not any money to his transactions history, can you check out the complaint

                        2. Transaction ID: T2104071044470752751263 When search google about phonepe customer number i get that number when tried get semi voice message like its not our office timings, today morning i got call number and check about the complaint me, he send me some points like message he spoke, i said i will not send he said like its a points bonus said that like after payment he will not respond my call, can you please raise the complaint
                        PhonePe customer support has been notified about the posted complaint.
                        Apr 07, 2021
                        Updated by AnilKumar95
                        both are different complaints about transaction
                        1. transcation not suceesful on my friend side RS.3500
                        2. fraud customer take my money RS.2922

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                          C
                          Chidanandbiradar
                          Apr 7, 2021
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                          Dear sir

                          on 22 march i was made one payment of 10000 in phone pay and it's going to wrong UPI and my self sarch for phone pay customer care number in google and I got one of customer care number and 04/04/2021 I was contact them his will suggest to me how to refund but his also fraud and his give a wrong guidance to me and that time am also loss again 99166 amount so please refund my money as soos as possible

                          Transation id :- T2104041014351606131888
                          Amount deduct account - karnataka bank ([protected])
                          Fraud date :- 04/04/2021
                          Amount :- 99, 166
                          Responsible :- PhonePe
                          PhonePe customer support has been notified about the posted complaint.
                          Apr 10, 2021
                          Updated by Chidanandbiradar
                          Still we r waiting
                          Apr 18, 2021
                          Updated by Chidanandbiradar
                          Still u are not reply anything
                          May 03, 2021
                          Updated by Chidanandbiradar
                          Phone pay not responding to me still am waiting for your reaction
                          Worng Upi Payment i was made one payment of 5000 in phone pay and it's going to wrong UPI and my self sarch for phone pay customer care number in google I was contact them his will suggest to me how to refund but his also fraud and his give a wrong guidance to me and that time am also loss again 5000 amount so please refund my money as soos as possible plase my payement refund Account Number [protected] Manbir
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                            M
                            Master 26263
                            Apr 7, 2021
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                            Dear sir

                            on 22 march i was made one payment of 10000 in phone pay and it's going to wrong UPI and my self sarch for phone pay customer care number in google and I got one of customer care number and 04/04/2021 I was contact them his will suggest to me how to refund but his also fraud and his give a wrong guidance to me and that time am also loss again 99166 amount so please refund my money as soos as possible

                            Transation id :- T2104041014351606131888
                            Amount deduct account - karnataka bank ([protected])
                            Fraud date :- 04/04/2021
                            Amount :- 99, 166
                            Responsible :- phone pay
                            PhonePe customer support has been notified about the posted complaint.
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                              K
                              Kamal Bhandal
                              Apr 6, 2021
                              Resolved
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                              Resolved

                              Address: India
                              Website: Phonepe

                              I paid 10000 for online game from phonepe on 16.02.2021 but the money didn't reach to game wallet please help me for my money
                              Apr 6, 2021
                              Complaint marked as Resolved 
                              Phonepe said you should go to SBI home branch I visit SBI home branch and they didn't help me phonepe and SBI both are not helping me please help me
                              PhonePe customer support has been notified about the posted complaint.
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                                M
                                madhav chy
                                Apr 5, 2021
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                                Address: at-chakadault ,post-akhabishanput,p.s.-ujiarpur 848132 ,dist-samastipur,

                                I have some problem about limit send money .so I am search from google contact no. of phone pe then I call, we say some step . then dected 5000 rupies . those phone number are not recive.
                                phone number are=[protected], [protected],[protected]
                                PhonePe customer support has been notified about the posted complaint.
                                Same sinario was with me..
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                                  C
                                  Chidanandbiradar
                                  Apr 5, 2021
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                                  Address: Karnataka

                                  Dear sir on 2nd April I was made payment of 10000 it's going to wrong UPI and amount is dedicated in my account so please refund my money in my account

                                  Transaction id:- T2103221718268296945220
                                  Amount dedicated account no:- [protected]
                                  Wrong phone pe number :- [protected]
                                  PhonePe customer support has been notified about the posted complaint.
                                  Dear sir still am waiting
                                  Chidanandbiradar's [Complaint's author] reply, May 3, 2021
                                  Still phone pay customer help line not responding
                                  Dear sir on 2nd April I was made payment of 10000 it's going to wrong UPI PHONEPE CUSTOMER Care Number (###) and amount is dedicated in my account so please refund my money in my account
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                                    C
                                    Click addict
                                    Apr 3, 2021
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                                    I am not able to set upi pin on phonepe and i tried a lot's of time, I asked to bank few times but now finally they are saying that call on phonepe and ask them we can't do anything(bank), so I called on your customer care, finally I am sending you this complaint, it's been many days and it's not working at all, plz do it as soon as possible, thank you.
                                    PhonePe customer support has been notified about the posted complaint.
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                                      1
                                      11Balkishan
                                      Apr 2, 2021
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                                      Dear Team,
                                      this is to inform you that I Have Phone Pay Application and Use SBI Account. Concern is Yesterday i had an One Transaction Rs of 4000/- From Phone pay. Transaction was Showing Failed. But Money Deducted From My SBI Account. Today i'm Calling to SBI Customer care Number But Still My Problem Was not Resolved. Kindly Look in this Issue.

                                      UTR No- UPI/DR/[protected]

                                      Mobile Number -[protected] it's Phone Pay Number

                                      Regards
                                      Balkishan
                                      PhonePe customer support has been notified about the posted complaint.
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                                        R
                                        Ravindrakj22
                                        Apr 2, 2021
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                                        Address: Ravindra jain

                                        I recharged my fastag on 6th march account via PhonePe for sbi fastag recharge of amount of 250/- and no transaction got credited to the Fastag account whereas Phonepe has given the UTR no. for the same transaction with the message of transaction Successful.
                                        I want the refund of the debited amount which has got not credited to fastag account.
                                        PhonePe customer support has been notified about the posted complaint.
                                        May 08, 2021
                                        Updated by Ravindrakj22
                                        Issue still not resolved .we have received same reply from HDFC after one month that Transaction is successful from their end and as per SBI Fastag statement, there is no credit. Then where the amount is lying. Please help and resolve the issue to get my money back. Attaching SBI fastag statement and HDFC communication.

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