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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
Complaints 3493
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261
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PhonePe reviews & complaints page 56

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T
Thanveer FF
from Coimbatore, Tamil Nadu
Jan 24, 2021
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Address: [email protected]

Translation id:N2101231008547434252607
PhonePe customer support has been notified about the posted complaint.
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    Zeyad Quasmi
    Jan 23, 2021
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    While transfering through phone pe my money debited 1650 from my SBI account but it's not credited to merchant account. And big thing phone pe showing transaction is successful.but it has not reached please help

    Ticket number[protected]
    PhonePe customer support has been notified about the posted complaint.
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      R
      Rathish Raja
      Jan 23, 2021
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      I Have Purchased A Google Play Recharge Code Of Rs 300 Through Phone Pe App .But The Code Was Not Received.My Contact No Is [protected].But The Amount Was Debited From My Account It Was My 2 Nd Time Failure.Till No Response From Phonepe
      PhonePe customer support has been notified about the posted complaint.
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        M
        Madhavi Praveen
        from Manthani, Telangana
        Jan 23, 2021
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        Address: Warangal

        My amount was not refund sir but my transaction was fails my ticket id is[protected]
        PhonePe customer support has been notified about the posted complaint.
        Jan 23, 2021
        Updated by Madhavi Praveen
        Kindly refund my amount sir

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          S
          subhadip mallik
          Jan 22, 2021
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          Address: Hooghly, wesr Bengal

          Google play Recharge code not received but amount debited. Please help me🙏🙏🙏🙏🙏🙏😭😭😭😭😭😭😭
          PhonePe customer support has been notified about the posted complaint.
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            D
            DstDhruv
            Jan 22, 2021
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            Address: Bada bajar bajna mathura

            I purchased a 190 rs redeem code but it still processing for a day and it shows transaction successful but didn't showing code.
            On message and email too the code is not showing
            PhonePe customer support has been notified about the posted complaint.
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              M
              Manikandan Ttk
              Jan 21, 2021
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              Address: Thetha kudi

              I want my 800 rupees back from play store please
              PhonePe customer support has been notified about the posted complaint.
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                V
                Vikranthreddy254
                Jan 21, 2021
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                Address: Online application

                I have done a UPI transaction through phonepe which had been failed but amount is debited from the bank and amount is not refunded
                PhonePe customer support has been notified about the posted complaint.
                Jan 21, 2021
                Updated by Vikranthreddy254
                Money has debited from account

                Jan 21, 2021
                Updated by Vikranthreddy254
                Can anyone help with this
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                  D
                  DKrish007
                  from Mumbai, Maharashtra
                  Jan 20, 2021
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                  I have tried two times to rechage for my SBI fastag, but amount debited from my account and not credited. how can i get my money back These are the two ticket numbers[protected],[protected]. Without getting my refund the ticket has been closed.
                  PhonePe customer support has been notified about the posted complaint.
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                    S
                    sateesh yadawad
                    from Bengaluru, Karnataka
                    Jan 20, 2021
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                    Sir, yesterday dated 19/01/2021 at 11.22 am i did one transaction through phonepe Rs. 590/- debited from my account. Kindly I request you to refund my deducted Rs. 590/- to my account as early as possible.

                    Attached: Phonepe transaction receipt.
                    PhonePe customer support has been notified about the posted complaint.
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                      S
                      Shrestha123
                      from Mumbai, Maharashtra
                      Jan 19, 2021
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                      I have recharged my friend's jio number [protected] with PhonePe.
                      The amount is deducted still there is no recharges or transaction are shown on his phone.
                      Date- 19 January 2021
                      PhonePe customer support has been notified about the posted complaint.
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                        U
                        U Sai ram
                        from Delhi, Delhi
                        Jan 19, 2021
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                        I am unable to login in my account form past few days so please slove my problem
                        PhonePe customer support has been notified about the posted complaint.
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                          S
                          Surabhi Jha 0509
                          from Noida, Uttar Pradesh
                          Jan 18, 2021
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                          Non transfer of amount to beneficiary account

                          This is to state that while I was present in PS Pahar Ganj on duty, I transferred Rs 45, 000 using
                          PhonePe from my SBI Account to Axis Bank Account on 20/12/2020 at 11:59 pm. The transaction was successful and the amount got deducted from my SBI Bank but was not credited into my Axis Bank. The transaction ID is T2012202359196730028681 and UTR is[protected] for the transaction. Again on 31/12/2020 at 05:38 pm, I transferred Rs 100...
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                          A
                          ashwini mgowda
                          from Delhi, Delhi
                          Jan 18, 2021
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                          Not receiving money

                          Address: bangalore

                          I can send money through my phonepe but couldn't receive money. if they try to send its coming like upi id is not linked..but i hv linked the id...please suggest me to fix d issue...
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                          D
                          Devaraj Chukka
                          from Visakhapatnam, Andhra Pradesh
                          Jan 17, 2021
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                          Address: Andhra Pradesh ichapuram srika kulam

                          Sir naku phone pay nundi okadu naku phone chestunna Nani cheppi coll chesadu a tarvata debit card no AC no tesukunnadu ...4999 regards paminchi sir na 10.000.50.00 dongalinchadu sir na dabbulanni cut ayya vani ataniki chebite am parva Ledu 15 day s mi Mani meku tirigi vastadi ani cheppadu sir entavarku raledu.sir daya chesi mere kapadali sir
                          PhonePe customer support has been notified about the posted complaint.
                          Jan 17, 2021
                          Updated by Devaraj Chukka
                          Sir nenu cyber crime case online lo chesanu case Malli return tesukunnadu evaru naku support cheyyatam leadu
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                            V
                            vikramrko
                            from Powai, Maharashtra
                            Jan 16, 2021
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                            Address: Ashford Park view,Koramangala

                            Hello team, my phonepe account is blocked since Dec'7'2020 and I still dont have any updates.I have escalated this issue many times but am not getting any response.Please need your help to get my grievance addressed.
                            PhonePe customer support has been notified about the posted complaint.
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                              V
                              Vishnu.thorat
                              from Korba, Chhattisgarh
                              Jan 15, 2021
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                              मैंने २२/१२/२०२० को phonepe पर से Bajaj Allianz General Insurance Company Limited की All Risk Insurance पॉलिसी मेरे नए मोबाइल के लिए ख़रीदा था।पेमेंट करने के बाद phonepe के तरफ से पालिसी सफल हो गयी है का मेल आया उसमें मेरा पॉलिसी सर्टिफिकेट नंबर दिया है "Policy Certificate Number: COI2012221831152040000915" ये वाला और १ pdf दी गयी है, अब मुझे क्लेम करना है मेरे मोबाइल ख़राब हो चूका है, तब मैंने pdf में दिए[protected] नंबर पर कॉल किया जो Allianz General Insurance Company Limited का टोल फ्री नंबर था उनसे बात करने से पता चला Allianz General Insurance Company Limited का पालिसी नंबर 20 अंकोंका हो ता है, मुझे फोनपे ने जो Policy Certificate Number: COI2012221831152040000915 दिया है उस नंबर से bajaj Allianz General Insurance Company Limited कुछ भी ढूंढ नहीं पा रहे है, मैंने बहुत बार फोनपे टिकिट भी जनरेट किया हर बार मुझे Policy Certificate Number: COI2012221831152040000915 ये नंबर दिया जा रहा है, Allianz General Insurance Company Limited के कोस्ट्मर अफसर का कहना है की आप के पास सही पालिसी नंबर नहीं है, क्या आप मुझे कृपा करके मैंने जो पालिसी खरीदी है उसका सही पालिसी नंबर प्रदान करेंगे। अगर आप देने में अक्षम है तो कृपया करके मेरे पैसा वापस कर दीजिये,
                              मेरा ट्राजेक्षण नंबर : VF2012221830594851312941
                              PhonePe customer support has been notified about the posted complaint.
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                                A
                                Avinash Gandi
                                Jan 15, 2021
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                                Address: TSGENCORECRUIMENT2021

                                I want my money back which i had paid to Lavudya prashanth phonepenumber [protected]
                                PhonePe customer support has been notified about the posted complaint.
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                                  T
                                  tannu339
                                  from Mumbai, Maharashtra
                                  Jan 15, 2021
                                  Resolved
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                                  Resolved

                                  Address: phonepe

                                  I use it for my online purpose . but an amount of rs1609/was deducted from my account .Its a cheating and we use these kind of services for our benefits but it suffers a lot sometimes. because of covid I didn't go to my branch .I want my money back.
                                  Jan 29, 2021
                                  Complaint marked as Resolved 
                                  I want my money back and don't send me these kinds of winning scratch cards offers again . someone sent me a message Karthik Aaryan
                                  PhonePe customer support has been notified about the posted complaint.
                                  Jan 17, 2021
                                  Updated by tannu339
                                  This app always sends winning scratch cards like this . I don't believe in all .But because of sending again and again I scratched it and instead of winning I lost my money from by account I want my money back .

                                  Aug 17, 2021
                                  Updated by tannu339
                                  My phone pe problem regarding deduction o[censored]nauthorised amount hasn't been solved yet
                                  Aug 17, 2021
                                  Updated by tannu339
                                  Didn't get my money back
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                                    A
                                    Abhk Kum
                                    from Noida, Uttar Pradesh
                                    Jan 14, 2021
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                                    Refunded from IRCTC with

                                    ref id : -

                                    [protected] Refunded Amount INR 500, Refund Date - 4 Dec 2020

                                    [protected] Refunded amount INR 500 - Refund Date - 4 Dec 2020

                                    [protected] Refunded Amount INR 1400 - Refund Date - 4 Dec 2020

                                    Phone Pe Number - [protected]
                                    PhonePe customer support has been notified about the posted complaint.
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