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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 56

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M
Manikandan Ttk
Jan 21, 2021
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Address: Thetha kudi

I want my 800 rupees back from play store please
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    V
    Vikranthreddy254
    Jan 21, 2021
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    Address: Online application

    I have done a UPI transaction through phonepe which had been failed but amount is debited from the bank and amount is not refunded
    PhonePe customer support has been notified about the posted complaint.
    Jan 21, 2021
    Updated by Vikranthreddy254
    Money has debited from account

    Jan 21, 2021
    Updated by Vikranthreddy254
    Can anyone help with this
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      D
      DKrish007
      from Mumbai, Maharashtra
      Jan 20, 2021
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      I have tried two times to rechage for my SBI fastag, but amount debited from my account and not credited. how can i get my money back These are the two ticket numbers[protected],[protected]. Without getting my refund the ticket has been closed.
      +2 photos
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        S
        sateesh yadawad
        from Bengaluru, Karnataka
        Jan 20, 2021
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        Sir, yesterday dated 19/01/2021 at 11.22 am i did one transaction through phonepe Rs. 590/- debited from my account. Kindly I request you to refund my deducted Rs. 590/- to my account as early as possible.

        Attached: Phonepe transaction receipt.
        +1 photos
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          S
          Shrestha123
          from Mumbai, Maharashtra
          Jan 19, 2021
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          I have recharged my friend's jio number [protected] with PhonePe.
          The amount is deducted still there is no recharges or transaction are shown on his phone.
          Date- 19 January 2021
          +1 photos
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            U
            U Sai ram
            from Delhi, Delhi
            Jan 19, 2021
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            I am unable to login in my account form past few days so please slove my problem
            +1 photos
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              S
              Surabhi Jha 0509
              from Noida, Uttar Pradesh
              Jan 18, 2021
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              Non transfer of amount to beneficiary account

              This is to state that while I was present in PS Pahar Ganj on duty, I transferred Rs 45, 000 using
              PhonePe from my SBI Account to Axis Bank Account on 20/12/2020 at 11:59 pm. The transaction was successful and the amount got deducted from my SBI Bank but was not credited into my Axis Bank. The transaction ID is T2012202359196730028681 and UTR is[protected] for the transaction. Again on 31/12/2020 at 05:38 pm, I transferred Rs 100...
              +3 photos
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              A
              ashwini mgowda
              from Delhi, Delhi
              Jan 18, 2021
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              Not receiving money

              Address: bangalore

              I can send money through my phonepe but couldn't receive money. if they try to send its coming like upi id is not linked..but i hv linked the id...please suggest me to fix d issue...
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              D
              Devaraj Chukka
              from Visakhapatnam, Andhra Pradesh
              Jan 17, 2021
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              Address: Andhra Pradesh ichapuram srika kulam

              Sir naku phone pay nundi okadu naku phone chestunna Nani cheppi coll chesadu a tarvata debit card no AC no tesukunnadu ...4999 regards paminchi sir na 10.000.50.00 dongalinchadu sir na dabbulanni cut ayya vani ataniki chebite am parva Ledu 15 day s mi Mani meku tirigi vastadi ani cheppadu sir entavarku raledu.sir daya chesi mere kapadali sir
              +4 photos
              PhonePe customer support has been notified about the posted complaint.
              Jan 17, 2021
              Updated by Devaraj Chukka
              Sir nenu cyber crime case online lo chesanu case Malli return tesukunnadu evaru naku support cheyyatam leadu
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                V
                vikramrko
                from Powai, Maharashtra
                Jan 16, 2021
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                Address: Ashford Park view,Koramangala

                Hello team, my phonepe account is blocked since Dec'7'2020 and I still dont have any updates.I have escalated this issue many times but am not getting any response.Please need your help to get my grievance addressed.
                PhonePe customer support has been notified about the posted complaint.
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                  V
                  Vishnu.thorat
                  from Korba, Chhattisgarh
                  Jan 15, 2021
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                  मैंने २२/१२/२०२० को phonepe पर से Bajaj Allianz General Insurance Company Limited की All Risk Insurance पॉलिसी मेरे नए मोबाइल के लिए ख़रीदा था।पेमेंट करने के बाद phonepe के तरफ से पालिसी सफल हो गयी है का मेल आया उसमें मेरा पॉलिसी सर्टिफिकेट नंबर दिया है "Policy Certificate Number: COI2012221831152040000915" ये वाला और १ pdf दी गयी है, अब मुझे क्लेम करना है मेरे मोबाइल ख़राब हो चूका है, तब मैंने pdf में दिए[protected] नंबर पर कॉल किया जो Allianz General Insurance Company Limited का टोल फ्री नंबर था उनसे बात करने से पता चला Allianz General Insurance Company Limited का पालिसी नंबर 20 अंकोंका हो ता है, मुझे फोनपे ने जो Policy Certificate Number: COI2012221831152040000915 दिया है उस नंबर से bajaj Allianz General Insurance Company Limited कुछ भी ढूंढ नहीं पा रहे है, मैंने बहुत बार फोनपे टिकिट भी जनरेट किया हर बार मुझे Policy Certificate Number: COI2012221831152040000915 ये नंबर दिया जा रहा है, Allianz General Insurance Company Limited के कोस्ट्मर अफसर का कहना है की आप के पास सही पालिसी नंबर नहीं है, क्या आप मुझे कृपा करके मैंने जो पालिसी खरीदी है उसका सही पालिसी नंबर प्रदान करेंगे। अगर आप देने में अक्षम है तो कृपया करके मेरे पैसा वापस कर दीजिये,
                  मेरा ट्राजेक्षण नंबर : VF2012221830594851312941
                  PhonePe customer support has been notified about the posted complaint.
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                    A
                    Avinash Gandi
                    Jan 15, 2021
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                    Address: TSGENCORECRUIMENT2021

                    I want my money back which i had paid to Lavudya prashanth phonepenumber [protected]
                    +2 photos
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                      T
                      tannu339
                      from Mumbai, Maharashtra
                      Jan 15, 2021
                      Resolved
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                      Resolved

                      Address: phonepe

                      I use it for my online purpose . but an amount of rs1609/was deducted from my account .Its a cheating and we use these kind of services for our benefits but it suffers a lot sometimes. because of covid I didn't go to my branch .I want my money back.
                      Jan 29, 2021
                      Complaint marked as Resolved 
                      I want my money back and don't send me these kinds of winning scratch cards offers again . someone sent me a message Karthik Aaryan
                      PhonePe customer support has been notified about the posted complaint.
                      Jan 17, 2021
                      Updated by tannu339
                      This app always sends winning scratch cards like this . I don't believe in all .But because of sending again and again I scratched it and instead of winning I lost my money from by account I want my money back .

                      Aug 17, 2021
                      Updated by tannu339
                      My phone pe problem regarding deduction o[censored]nauthorised amount hasn't been solved yet
                      Aug 17, 2021
                      Updated by tannu339
                      Didn't get my money back
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                        A
                        Abhk Kum
                        from Noida, Uttar Pradesh
                        Jan 14, 2021
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                        Refunded from IRCTC with

                        ref id : -

                        [protected] Refunded Amount INR 500, Refund Date - 4 Dec 2020

                        [protected] Refunded amount INR 500 - Refund Date - 4 Dec 2020

                        [protected] Refunded Amount INR 1400 - Refund Date - 4 Dec 2020

                        Phone Pe Number - [protected]
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                          K
                          Krushnan Jadhav
                          from Dhawalpuri, Maharashtra
                          Jan 14, 2021
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                          I was send money form my account to other fraud account.Please Help me Sir/Mam for getting my money back.. because its my tution fee that I was send to other fraud account holder
                          +1 photos
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                            A
                            Anshu Deo
                            from Ghumarwin, Himachal Pradesh
                            Jan 13, 2021
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                            I got a call from this number - [protected], he introduced himself as phonepe agent/ operator and said that i have not redeemed 2000 rs cashback. I refused to claim that, then he started to abuse. Kindly look after this matter.
                            PhonePe customer support has been notified about the posted complaint.
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                              S
                              SAROJKANTA DAS
                              from New Delhi, Delhi
                              Jan 13, 2021
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                              Dear sir, my phone pe number is-[protected] .I had sent money rs.680 on date 08.01.2021 at his time amount has debited from my account but trancsaction showed failed, please check this issue
                              +2 photos
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                              Jan 13, 2021
                              Updated by SAROJKANTA DAS
                              Dear sir, my phone pe number is-[protected] .I had sent money rs.680 on date 08.01.2021 at his time amount has debited from my account but trancsaction showed failed, please check this issue

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                                M
                                Mahesh Pappu
                                from Powai, Maharashtra
                                Jan 12, 2021
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                                Even the other person is having phone pay it showing that h is not having phone pay wallet. So I am unable to send amount..
                                +1 photos
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                                  V
                                  Vaibhav Doifode
                                  Jan 11, 2021
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                                  I have been having problems with my PhonePay transaction for the last two months. While transacting, it says that money is not being sent. Screenshot of the problem has been sent below. The solution to my problem should be given.
                                  +1 photos
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                                    A
                                    Alex0056666
                                    from Powai, Maharashtra
                                    Jan 11, 2021
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                                    I have transferred Rs. 20, 000 on September 9th but the amount has been reversed to my account but i don't receive any money please check your account that the amount received are not.please refund my money
                                    +1 photos
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