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PhonePe Complaints & Reviews

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Updated: Jun 9, 2026
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PhonePe reviews & complaints page 56

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V
Veeresh Ayyagari
from Hyderabad, Telangana
Jan 24, 2021
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Hi I am regular user of phonepe and all of sudden account got locked out and when I contacted customer care it is said that it is blocked for security reasons.

I have no information why it got blocked and without any prior notice or information
PhonePe customer support has been notified about the posted complaint.
sir my phonepe account my mobile number is in blacklist because some of my personal issues I thought of changing number but I didn't change please can u remove my blacklist mobile number so that again I can use phonpe please my humble request for you
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    balu yarrakula
    from Anakapalle, Andhra Pradesh
    Jan 24, 2021
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    Awaiting support executive

    I pay apicet fee in phone pay for but it doesn't process for apicet web councelling if it doesn't done please refund my amount to my phonepay account...
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    Thanveer FF
    from Coimbatore, Tamil Nadu
    Jan 24, 2021
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    Address: [email protected]

    Translation id:N2101231008547434252607
    PhonePe customer support has been notified about the posted complaint.
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      Z
      Zeyad Quasmi
      Jan 23, 2021
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      While transfering through phone pe my money debited 1650 from my SBI account but it's not credited to merchant account. And big thing phone pe showing transaction is successful.but it has not reached please help

      Ticket number[protected]
      PhonePe customer support has been notified about the posted complaint.
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        R
        Rathish Raja
        Jan 23, 2021
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        I Have Purchased A Google Play Recharge Code Of Rs 300 Through Phone Pe App .But The Code Was Not Received.My Contact No Is [protected].But The Amount Was Debited From My Account It Was My 2 Nd Time Failure.Till No Response From Phonepe
        PhonePe customer support has been notified about the posted complaint.
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          M
          Madhavi Praveen
          from Manthani, Telangana
          Jan 23, 2021
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          Address: Warangal

          My amount was not refund sir but my transaction was fails my ticket id is[protected]
          PhonePe customer support has been notified about the posted complaint.
          Jan 23, 2021
          Updated by Madhavi Praveen
          Kindly refund my amount sir

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            S
            subhadip mallik
            Jan 22, 2021
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            Address: Hooghly, wesr Bengal

            Google play Recharge code not received but amount debited. Please help me🙏🙏🙏🙏🙏🙏😭😭😭...
            PhonePe customer support has been notified about the posted complaint.
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              D
              DstDhruv
              Jan 22, 2021
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              Address: Bada bajar bajna mathura

              I purchased a 190 rs redeem code but it still processing for a day and it shows transaction successful but didn't showing code.
              On message and email too the code is not showing
              PhonePe customer support has been notified about the posted complaint.
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                M
                Manikandan Ttk
                Jan 21, 2021
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                Address: Thetha kudi

                I want my 800 rupees back from play store please
                PhonePe customer support has been notified about the posted complaint.
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                  V
                  Vikranthreddy254
                  Jan 21, 2021
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                  Address: Online application

                  I have done a UPI transaction through phonepe which had been failed but amount is debited from the bank and amount is not refunded
                  PhonePe customer support has been notified about the posted complaint.
                  Jan 21, 2021
                  Updated by Vikranthreddy254
                  Money has debited from account

                  Jan 21, 2021
                  Updated by Vikranthreddy254
                  Can anyone help with this
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                    D
                    DKrish007
                    from Mumbai, Maharashtra
                    Jan 20, 2021
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                    I have tried two times to rechage for my SBI fastag, but amount debited from my account and not credited. how can i get my money back These are the two ticket numbers[protected],[protected]. Without getting my refund the ticket has been closed.
                    PhonePe customer support has been notified about the posted complaint.
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                      S
                      sateesh yadawad
                      from Bengaluru, Karnataka
                      Jan 20, 2021
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                      Sir, yesterday dated 19/01/2021 at 11.22 am i did one transaction through phonepe Rs. 590/- debited from my account. Kindly I request you to refund my deducted Rs. 590/- to my account as early as possible.

                      Attached: Phonepe transaction receipt.
                      PhonePe customer support has been notified about the posted complaint.
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                        S
                        Shrestha123
                        from Mumbai, Maharashtra
                        Jan 19, 2021
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                        I have recharged my friend's jio number [protected] with PhonePe.
                        The amount is deducted still there is no recharges or transaction are shown on his phone.
                        Date- 19 January 2021
                        PhonePe customer support has been notified about the posted complaint.
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                          U
                          U Sai ram
                          from Delhi, Delhi
                          Jan 19, 2021
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                          I am unable to login in my account form past few days so please slove my problem
                          PhonePe customer support has been notified about the posted complaint.
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                            S
                            Surabhi Jha 0509
                            from Noida, Uttar Pradesh
                            Jan 18, 2021
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                            This is to state that while I was present in PS Pahar Ganj on duty, I transferred Rs 45, 000 using
                            PhonePe from my SBI Account to Axis Bank Account on 20/12/2020 at 11:59 pm. The transaction was successful and the amount got deducted from my SBI Bank but was not credited into my Axis Bank. The transaction ID is T2012202359196730028681 and UTR is[protected] for the transaction. Again on 31/12/2020 at 05:38 pm, I transferred Rs 100 using PhonePe from my SBI Account to Axis Account which was again successful but the amount was again not received into my Axis Bank Account. The transaction ID was T2012300738059450768739 and UTR was[protected] for the transaction. Due to some urgent need, I again tried to transfer Rs 10, 000 from my SBI Bank to Axis Bank using PhonePe on dated 15/01/2021 at 12:20 pm. The amount was again debited from my SBI Account but was not deposited in my Axis Bank Account till date. The transaction ID was T2101151220097206254037 and UTR was[protected] for the said transaction. I raised several complaints with SBI Bank, PhonePe and Axis Bank. According to PhonePe, if the
                            transaction was successful and the amount has not received the receiver’s Bank Account, the money is pending with the receiver Bank and they are taking more time to deposit the same. A long time has lapsed and no amount is credited into my Axis Bank Account till date. Hence, it is requested to kindly look into the matter and do the needful. My Axis Bank Account Number is [protected] in Asaf Ali Branch with IFSC Code UTIB0003330 and my SBI Bank Account Number is[protected] in Nagod Branch with IFSC Code SBIN0001348. All the relevant documents are being attached herewith. My phonePe number is [protected]
                            PhonePe customer support has been notified about the posted complaint.
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                              A
                              ashwini mgowda
                              from Delhi, Delhi
                              Jan 18, 2021
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                              Address: bangalore

                              I can send money through my phonepe but couldn't receive money. if they try to send its coming like upi id is not linked..but i hv linked the id...please suggest me to fix d issue
                              PhonePe customer support has been notified about the posted complaint.
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                                D
                                Devaraj Chukka
                                from Visakhapatnam, Andhra Pradesh
                                Jan 17, 2021
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                                Address: Andhra Pradesh ichapuram srika kulam

                                Sir naku phone pay nundi okadu naku phone chestunna Nani cheppi coll chesadu a tarvata debit card no AC no tesukunnadu ...4999 regards paminchi sir na 10.000.50.00 dongalinchadu sir na dabbulanni cut ayya vani ataniki chebite am parva Ledu 15 day s mi Mani meku tirigi vastadi ani cheppadu sir entavarku raledu.sir daya chesi mere kapadali sir
                                PhonePe customer support has been notified about the posted complaint.
                                Jan 17, 2021
                                Updated by Devaraj Chukka
                                Sir nenu cyber crime case online lo chesanu case Malli return tesukunnadu evaru naku support cheyyatam leadu
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                                  V
                                  vikramrko
                                  from Powai, Maharashtra
                                  Jan 16, 2021
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                                  Address: Ashford Park view,Koramangala

                                  Hello team, my phonepe account is blocked since Dec'7'2020 and I still dont have any updates.I have escalated this issue many times but am not getting any response.Please need your help to get my grievance addressed.
                                  PhonePe customer support has been notified about the posted complaint.
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                                    V
                                    Vishnu.thorat
                                    from Korba, Chhattisgarh
                                    Jan 15, 2021
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                                    मैंने २२/१२/२०२० को phonepe पर से Bajaj Allianz General Insurance Company Limited की All Risk Insurance पॉलिसी मेरे नए मोबाइल के लिए ख़रीदा था।पेमेंट करने के बाद phonepe के तरफ से पालिसी सफल हो गयी है का मेल आया उसमें मेरा पॉलिसी सर्टिफिकेट नंबर दिया है "Policy Certificate Number: COI2012221831152040000915" ये वाला और १ pdf दी गयी है, अब मुझे क्लेम करना है मेरे मोबाइल ख़राब हो चूका है, तब मैंने pdf में दिए[protected] नंबर पर कॉल किया जो Allianz General Insurance Company Limited का टोल फ्री नंबर था उनसे बात करने से पता चला Allianz General Insurance Company Limited का पालिसी नंबर 20 अंकोंका हो ता है, मुझे फोनपे ने जो Policy Certificate Number: COI2012221831152040000915 दिया है उस नंबर से bajaj Allianz General Insurance Company Limited कुछ भी ढूंढ नहीं पा रहे है, मैंने बहुत बार फोनपे टिकिट भी जनरेट किया हर बार मुझे Policy Certificate Number: COI2012221831152040000915 ये नंबर दिया जा रहा है, Allianz General Insurance Company Limited के कोस्ट्मर अफसर का कहना है की आप के पास सही पालिसी नंबर नहीं है, क्या आप मुझे कृपा करके मैंने जो पालिसी खरीदी है उसका सही पालिसी नंबर प्रदान करेंगे। अगर आप देने में अक्षम है तो कृपया करके मेरे पैसा वापस कर दीजिये,
                                    मेरा ट्राजेक्षण नंबर : VF2012221830594851312941
                                    PhonePe customer support has been notified about the posted complaint.
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                                      A
                                      Avinash Gandi
                                      Jan 15, 2021
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                                      Address: TSGENCORECRUIMENT2021

                                      I want my money back which i had paid to Lavudya prashanth phonepenumber [protected]
                                      PhonePe customer support has been notified about the posted complaint.
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