Claimed

PhonePe Complaints & Reviews

1
Updated: Jun 9, 2026
Complaints 3495
Resolved
262
Unresolved
3233
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 58

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ramhans Ramhans
Jan 5, 2021
Report
Copy

Address: Sawai Madhopur Rajasthan India
Website: Phone pey

1000 refund please
PhonePe customer support has been notified about the posted complaint.
Jan 05, 2021
Updated by Ramhans Ramhans
1000 rupey refund please

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sarswathy Kumari
    Jan 5, 2021
    Report
    Copy

    Address: New delhi shakarpur

    Amount taken but pizza Hut not delivered nor refund received

    Secondly cashback notification came and fraud amount of rs 4000 twice is deducted
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mohammed Faizaan
      Jan 5, 2021
      Report
      Copy

      Address: 23, 2nd cross, Veerannapalya main road, govindpura

      Hii sir / madam
      My small brother was wrongly pressed that button.
      So I request you I want my money back
      My mobile number [protected]
      Debited amount from bank -499 /-
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        annuapps
        Jan 4, 2021
        Report
        Copy

        I have invested 5000₹ through phonepe app on Aditya Birla sun life liquid fund. The app says 90% instant withdrawal in max 30min but i was trying to withdrawal it from 28 dec 2020 daily but the app say technical error try again later. I have raised complaints with id - Ticket No:[protected], phonepe says resolution date is 1 jan, but the issue is still not resolved. My hardly earned money is holded by phonepe app without my permission and fake commitments are mentioned on phonepe app and provided by the agent.
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Savina Bhatia
          Jan 4, 2021
          Report
          Copy

          Address: House No.1215, Adarsh Nagar,naya Gaon

          Hi, I got notification regarding new year gift of 499, nd then rupees 499 got deducted from my account. Kindly reund my money.
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kamsali keerthana
            Jan 3, 2021
            Report
            Copy

            I sent money on 25 nov 3000 but it is not credited in receivers bank
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              Limin Antony
              Jan 3, 2021
              Report
              Copy

              Address: [email protected]

              Sir my money is missing 16300
              PhonePe customer support has been notified about the posted complaint.
              Jan 03, 2021
              Updated by Limin Antony
              Not get lisvin joseph

              Payment faild not come back to account
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vikramrko
                from Powai, Maharashtra
                Jan 2, 2021
                Report
                Copy

                Address: Ashford Park View,Koramangala,Bengaluru

                Hello team,
                My phonepe account has been blocked since Dec'7'2020 and the reason mentioned is due to security reasons. I have raised multiple tickets with the helpdesk and also sent communication to Grievances team but there has been no progress. Please need your help to get this addressed and unblock my phonepe account.

                Name: Vikram S
                phonepe mobile number-[protected]
                Ticket#[protected]
                [protected]@gmail.com
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shiv charan Chaurasiya
                  Dec 31, 2020
                  Report
                  Copy

                  Address: Lucknow

                  Dear sir, my phonepe mobile [protected] and today one received caller I'd name phonepe customer care and they are notification icon in one sms 4800 rs for cashback and we open sms and we click pay button in our bank.
                  My payment deduct from my account and transfer cyber criminal accounts.
                  So please my request that my transfer balance 4800 rs today 11:18am 31/12/2020 returns my account.
                  Thanks.
                  Shiv charan
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    muneeswara babu.p
                    Dec 31, 2020
                    Report
                    Copy

                    Address: S/O P.CHENGALAIAH, DEVANGA STREET & MANNARPOLUR, SULLURUPETA & NELLORE

                    Dear Sir/ Madam,
                    I had done the payment to VSN enterprises (HP Gas distributor) on[protected] amount of 720/- but still now amount has been not credited to the concern.
                    The same i had confirmed with the agency- They said as of now we didn't received the payment sir.
                    So, that concern they didn't able to deliver the gas to me.
                    I checked the status in phonepe it showing against the consumer number booking under process.
                    Please do the needful..
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Galla Srikanth
                      from Delhi, Delhi
                      Dec 31, 2020
                      Report
                      Copy

                      Address: Hyd

                      How much time will taken to phonephe merchant account amount will be credit in to bank account
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sushant shingh
                        from Delhi, Delhi
                        Dec 30, 2020
                        Report
                        Copy

                        Related to bank linking issue

                        Good evening sir,
                        Currently, It is very shocking time for me.
                        so I would like to register complain you related to bank linking .
                        [protected] is my phone UPI number and the KYC done with this account is Gopalji Singh .
                        KYC details on this number with the name of Gopal Jee Singh .
                        I have been using this account from this number [protected] for 1 year. My SBI account is linked with this phone pay number .br...
                        Helpful
                        4 other people found this review helpful
                        4 found this helpful
                        Write a comment
                        Report
                        Copy
                        R
                        Ramprakash Gupta
                        from Powai, Maharashtra
                        Dec 30, 2020
                        Report
                        Copy

                        Address: Mondh Station SRN Narottampur urf Chamrupatti Bhadohi

                        Receiver Bank not receive money but debited Money from sending Bank account
                        PhonePe customer support has been notified about the posted complaint.
                        Dec 30, 2020
                        Updated by Ramprakash Gupta
                        Receiver Bank not receive money but debited Money from sending Bank account and successful status
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nitins waghmare
                          from Delhi, Delhi
                          Dec 30, 2020
                          Report
                          Copy

                          Address: pune MAHARASHTRA

                          Date of the incident : 29/12/2020
                          client number :[protected]
                          these refunnd payment
                          trancation no: T2012291850059286530147
                          Complaint ticket no :[protected]
                          PhonePe customer support has been notified about the posted complaint.
                          Dec 30, 2020
                          Updated by Nitins waghmare
                          please urgent pay refund
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            mohanbabu71
                            Dec 30, 2020
                            Report
                            Copy

                            Address: Bangalore

                            On1 at December I have done 2 transaction for SBI fasttag of Rs 1750, and on 25december I have done 1000 recharge for SBI fasttag but until today I have not received the payment my phone number is [protected]
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kavita29
                              Dec 30, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Yesterday on 29/12/2020 around 11.30 am, I received a call from this number [protected]. Caller act as a phonepe customer Care member and he says that you have received a notification for a payment of Rs.4999 then I click on the send option on the notification but the payment got failed due to insufficient balance as account have only Rs.3129.36. After that he again send 2 new notification of Rs.2499 and Rs. 598 each . this time I click on send option on the notification and amount of Rs. 3098 got deducted from my account. I request NPCI to take immediate action on fraudster and phonepe as I receive notification on the phonepe app. If possible please refund my money back as soon as possible.
                              Kavita Jaiswal
                              [protected]
                              Dec 30, 2020
                              Complaint marked as Resolved 
                              Company don't take any action
                              PhonePe customer support has been notified about the posted complaint.
                              today (27/01/2021 at 11: 50 Am ) i had to send money to another bank account but wrongly recharged ( Rupee1000 ) to airtel mobile number [protected] the transaction id is N2101271150189278289526. so plz refund my money back to this Account -

                              Name - Bhim
                              A/c No- [protected]
                              IFSC Code- SBIN0001341
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kvramana112
                                Dec 29, 2020
                                Report
                                Copy

                                Sim device lost

                                This is the second Ticket:[protected]

                                I have lost my device need to recover my gold purchase kindly suggest me a solution.

                                Registered mobile number: [protected]

                                my new number is [protected]

                                I need all my gold purchase to my new registered number ie [protected]

                                Regards,
                                Venkataramana
                                +91 [protected]...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                R
                                RashmiK Kumari
                                Dec 28, 2020
                                Report
                                Copy

                                Address: A 25, Mohan Cooperative Industrial Area, South Delhi New Delhi New Delhi District Delhi India - 110044

                                Hello Sir
                                My name is Rashmi Kumari I got a fraud message 26 Dec 2020 from phone pe in which they wrote that I won rs 499 and rs 496 as new year reward and told me to send this money directly in my bank account by clicking on below link as I clik below link and enter my upi pin the money deducted from my account but monney not credited in my account. Again today I got the same message from phone pe the required picture of messages I atteched with complaints.
                                Therefore I request you sir please return my money back as soon as possible as I didn' get any credit balance in my bank account.
                                Thank You
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ajaz Pinjari
                                  from Delhi, Delhi
                                  Dec 28, 2020
                                  Report
                                  Copy

                                  My amount has been deducted they have tell u will receive refund but I hv not received yet plz refund my amount as far as possible
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shonima Minhas
                                    Dec 27, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Transaction id: T2012271228026951346896
                                    For submitting my AFCAT exam application, I paid 250Rs. from my PhonePe account but still the AFCAT portal shows that I haven't paid my fee.
                                    The amount got deducted from my bank account.
                                    Please look into it and refund the amount.

                                    Thanking you.

                                    Shonima Minhas
                                    Jan 2, 2021
                                    Complaint marked as Resolved 
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit