PhonePe Complaints & Reviews

Dear sir, my phonepe mobile [protected] and today one received caller I'd name phonepe customer care and they are notification icon in one sms 4800 rs for cashback and we open sms and we click pay button in our bank.
My payment deduct from my account and transfer cyber criminal accounts.
So please my request that my transfer balance 4800 rs today 11:18am 31/12/2020 returns my account.
Thanks.
Shiv charan

Dear Sir/ Madam,
I had done the payment to VSN enterprises (HP Gas distributor) on[protected] amount of 720/- but still now amount has been not credited to the concern.
The same i had confirmed with the agency- They said as of now we didn't received the payment sir.
So, that concern they didn't able to deliver the gas to me.
I checked the status in phonepe it showing against the consumer number booking under process.
Please do the needful..

How much time will taken to phonephe merchant account amount will be credit in to bank account

Good evening sir,
Currently, It is very shocking time for me.
so I would like to register complain you related to bank linking .
[protected] is my phone UPI number and the KYC done with this account is Gopalji Singh .
KYC details on this number with the name of Gopal Jee Singh .
I have been using this account from this number [protected] for 1 year. My SBI account is linked with this phone pay number .br...

Receiver Bank not receive money but debited Money from sending Bank account

Date of the incident : 29/12/2020
client number :[protected]
these refunnd payment
trancation no: T2012291850059286530147
Complaint ticket no :[protected]

On1 at December I have done 2 transaction for SBI fasttag of Rs 1750, and on 25december I have done 1000 recharge for SBI fasttag but until today I have not received the payment my phone number is [protected]

Yesterday on 29/12/2020 around 11.30 am, I received a call from this number [protected]. Caller act as a phonepe customer Care member and he says that you have received a notification for a payment of Rs.4999 then I click on the send option on the notification but the payment got failed due to insufficient balance as account have only Rs.3129.36. After that he again send 2 new notification of Rs.2499 and Rs. 598 each . this time I click on send option on the notification and amount of Rs. 3098 got deducted from my account. I request NPCI to take immediate action on fraudster and phonepe as I receive notification on the phonepe app. If possible please refund my money back as soon as possible.
Kavita Jaiswal
[protected]

This is the second Ticket:[protected]

I have lost my device need to recover my gold purchase kindly suggest me a solution.

Registered mobile number: [protected]

my new number is [protected]

I need all my gold purchase to my new registered number ie [protected]

Regards,
Venkataramana
+91 [protected]...

Hello Sir
My name is Rashmi Kumari I got a fraud message 26 Dec 2020 from phone pe in which they wrote that I won rs 499 and rs 496 as new year reward and told me to send this money directly in my bank account by clicking on below link as I clik below link and enter my upi pin the money deducted from my account but monney not credited in my account. Again today I got the same message from phone pe the required picture of messages I atteched with complaints.
Therefore I request you sir please return my money back as soon as possible as I didn' get any credit balance in my bank account.
Thank You

My amount has been deducted they have tell u will receive refund but I hv not received yet plz refund my amount as far as possible

Transaction id: T2012271228026951346896
For submitting my AFCAT exam application, I paid 250Rs. from my PhonePe account but still the AFCAT portal shows that I haven't paid my fee.
The amount got deducted from my bank account.
Please look into it and refund the amount.

Thanking you.

Shonima Minhas

I have done quite a few transactions through phonepe and it has worked flawlessly most of the times, even on occasions when txns failed, the money was immediately refunded or never got deducted.
So I was totally surprised today when 2 of my phonepe wallet to bank txn showed as successful in the app but amount was never credited to bank account nor was it refunded back to wallet
Usually once phonepe txn status reflected green(successful) I never actually bothered to check the destination account and cross verify that the amount actually did get credited but today’s incident made me cross verify all my prior phonepe txns.
The interesting observation was that only for this 2 txns I do not see a UTR No. even though txn is successful.
I am planning to talk to them tomorrow but just wanted to know anyone else had seen something like this before

Ac.[protected]
Sai FRUIT COMPANY

Amount was deducted but not received to reciver and not credited back to my account wherei is my money please give me back my money immediately

I am very regret to say that ! I was using phonepe at a long time but i am very disappointed for your transaction refund processer . my payment detect on my account on 15dec but til the time I didn't get money ! Please credit in my account soon as possible
Thanks & regards
Amir Ali khan

Contact : [protected]
Email : [protected]@gmail.com

I have received a message in the google from phonepe. You have won 499 rs and then i was click on the phone pe coupon then 499 rs deduct from my account pms refund my money as soon as possible..

1 mahine pahle phonepe wallet limit badwai the
kuch b nhi hua
agent name babblu singh
call karo to phone lutha te he nhi h mujh jese 10 costumer pareshan hen
my cont. [protected], [protected]
very problem
pls solve my problem
thank you

Sir, I file a complaint to phonepe costumer service for refund but your employees ask me to follow his process after doing that I lost 8, 260 from my account and now my balance is 99₹.so plz get back my refund to my account. Transaction id is P2012211215328793860904.

Costumer care number is [protected]

Amount of Rs.1010 transferred to Keralavision weblink "[protected]@hdfcbank" for internet recharge on 19 Dec.2020 was deducted from my bank account but not received by them.
Kindly address the issue and transfer the amount back to my bank account or phonepe at the earliest.
Thank you.

Hi I transferred 15700 on 14 Dec but transaction failed after I reported that they said your money come to your account in 3 to 5 days now it 22dec more than 5days and I did't get money back

We did payment to a merchant or Rs.95 but at the time of transaction it shows transaction failed and after some time money deducted from PhonePe app when we leave the shop after making payment to the merchant via another Payment app Kindly ask PhonePe to revert our amount as it was showing the transaction failed at the time of payment. Now PhonePe is not taking ownership of this payment Merchant is claiming that money is not received in his PhonePe account My bank is saying that the transaction is successful I am feeling cheated just because of Phone Pe as I am at loss currently, Kindly ask Phone Pe to revert back the money in my account or settle the payment Transaction Amount Rs95 Date: 11Nov2020 Merchant: Laxmi Medical Store Transaction Id: T2011111129100952571072

Why should I follow up with Merchant and the bank as I performed the transaction via PhonePe so PhonePe needs to take the whole responsibility, company is withdrawing his hands from the issue