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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 59

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P
Prashant wathore
Dec 20, 2020
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I got a call from no. [protected] that rs.5000 are to be add to my acc. On phonepay.Bot some problem has occured and to transfer rs. 500 to paytm credit card bill payment([protected]@paytm)After that failed i'm told to pay to new request to pay razorpay([protected]@icici).
I want to confirm that the call was some scam or genuine.
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    R
    Rehan Walker
    Dec 18, 2020
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    Address: I don't know

    On 17th December 2020 around 12:17 pm someone call me on my phone and say that I'm calling from PHONEPE and you won the lottery they send me a link on PHONEPE why I open it and put UPI no soo my money was cut and call was also cut...!.he is active all day every time please try to action on it
    +6 photos
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      S
      Srikanth Ratnala
      Dec 18, 2020
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      I have done a transaction on phone pe amount debited from my account but transaction was failed
      PhonePe customer support has been notified about the posted complaint.
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        T
        TAMIL TIMES
        Dec 18, 2020
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        Website: PHONEPE APP

        Respected sir;

        Yesterday I paid to sun direct account.
        Transaction successful but not received merchant account.

        Transaction id : T2012172015159591121254

        Please fastly sent my refund amount Sir.

        Kindly resolve my issue Sir .
        +1 photos
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          T
          Thejeshkumar54
          Dec 17, 2020
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          Address: Chittoor

          Tpsl my money not updating Shriram City fund not updating
          +1 photos
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            S
            sonnoo
            Dec 16, 2020
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            Address: B-68 NAL STAFF QUARTERS KODIHALLI CAMPUS NAL POST OLD AIR PORT ROAD BANGALORE KARNATAKA STATE

            Respected sir
            I RAVI C dated 30/11/2020, 7551 rupees did money transction for garuda maruti car show room but money not reached garuda maruti car show room or not return for customer please this transaction is already over long time, please return my money.

            transaction id: P2011301417243124937322

            TICKET[protected]
            +4 photos
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              S
              sandipsarkar100
              from Kolkata, West Bengal
              Dec 16, 2020
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              I, Sandip Sarkar, tried to make a recharge of Rs.199/- for my Jio No. [protected] on 15th December 2020 on Phone Pe at 6:13 PM. The recharge failed but PhonePe has not refunded my money.
              +1 photos
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                B
                Blessie
                from Delhi, Delhi
                Dec 16, 2020
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                Website: Sbi fastag

                I recharged my fastag on 12th dec 2020 account via PhonePe for sbi fastag recharge of amount of 1000/- but the amount is not credited to fastag. I received message for successful transaction.
                +1 photos
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                Thanks for notifying the customer support.. but my refund is not processed yet.
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                  R
                  Ronith Annojwal
                  Dec 16, 2020
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                  My name is nitin kumar . I have transferred 5000 amt through phonepe by Sbi account but amount got struck .phonepe i got message that it will take 3 days .i waited for 6 days and called to customer care .i talked to manish kumar from best bengal .he told me that i should again transfer 5000rs to my receiver freshly .previous amount will refund with 3 days dontt worry he said. But my receiver dint recieve my amount so i asked manish kumar where did u sent my amount..already 5000 not recovered again 5000 where did amount u transferred.manish kumar talked very badly saying r u educated and some words in hindi.. iam asking my previous amount got stuck again wantedly 5000 rs where manish kumar transferred
                  +3 photos
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                  Dec 16, 2020
                  Updated by Ronith Annojwal
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                    A
                    Amar.....
                    from Delhi, Delhi
                    Dec 16, 2020
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                    Address: Rampur up

                    Sir
                    I reciv sms
                    You won 630 reward
                    +2 photos
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                      S
                      sskhan786
                      from Delhi, Delhi
                      Dec 16, 2020
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                      Address: sarmathura

                      श्रीमान जी मैंने अपने फोनपे से फ़ंड ट्रांसफर किया था जो कि पार्टी के पास नहीं पहुंचा है और पैसा मेरे खाते से कट गया है इसलिए मेरे पैसे को मेरे खाते मे वापिस लौटाने का श्रम करे जिससे अनावश्यक परेशानी से बचा जा सके मेरा फोनपे वोलेट नं [protected] मेरे खाते से भेजे गए पैसे की सूची इस के साथ संलग्न
                      है
                      +2 photos
                      PhonePe customer support has been notified about the posted complaint.
                      Dec 16, 2020
                      Updated by sskhan786
                      श्रीमान जी मेरे खाते से ट्रांसफर हुई राशि को मेरे खाते मे वापस देने की कृपा करे
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                        A
                        Abhilash Bachu
                        from Powai, Maharashtra
                        Dec 16, 2020
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                        I have received a call from a fraud company. So I invested money as I trusted the company. But in a week, the company website got closed and there is no response from the company about the issue. This not only happened to me but to more.
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                          J
                          jay jagadeshwar
                          from Powai, Maharashtra
                          Dec 15, 2020
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                          I had recharged from phone pe to my jio number with 399 and the transation was successful and money debited from bank account but recharge hasn't happened on my number. So I contacted phone pe - they told me that jio has accepted their request, on the other hand I also spoke with jio - they told me that they haven't received any request from phone pe to process my recharge. Any how no body has helped to retain my money or recharge done to my number.
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                            N
                            nendu
                            Dec 15, 2020
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                            On[protected] AT 3.43 PM one fraud call come and they claim they are customer executive of phone pay and cut my money through the phone pay, the fraud phone number is [protected].

                            Total money cut from my account Rs 11549, NOW my account have Rs 7.51 . Please help me sir, I already complained in Lalbazar police station the number 18433.

                            Trasaction cutting amount are Rs 1999, Rs 4, 999, Rs 1999, and then two times cutting 1000 amount and last time cutting 550
                            the total amount = 11547
                            +13 photos
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                              K
                              Kiran Nigade
                              from Powai, Maharashtra
                              Dec 14, 2020
                              Resolved
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                              Resolved

                              Address: Pune

                              Dear Sir/Madam Mere Online Account Se Ek Fraud Admi Ne 39989 Rs Amount Phone Pay se Galat Tarikese Le Le Hai Jis Admi Ka naam Hai Rihana Begum aur contact no. [protected] Aur Is Payment Ka Transaction ID T2012131439497689076592 hai Muje Mera Amount Return Chahiye plz Sir Help Me
                              +1 photos
                              Dec 15, 2020
                              Complaint marked as Resolved 
                              OK Sir My Email Address is [email protected]. and no. 8796279072
                              PhonePe customer support has been notified about the posted complaint.
                              Sir,
                              please find the attached transaction id number & utr number.Sir mere account number [protected] se date 4/3/2021 ko oneline phone pay wrong account Mrrakesh kumar makhija [protected]@axl transfer ho gaye hai transaction id T2103041038445786262810 UTR[protected] AMOUNT 19989/-, T2103041036454109458233 UTR[protected] AMOUNT 19989/- Please find the attached fraud tranjection.sir mere dwara fraud tranjection ho gaya hai jo fraud account Mrrakesh kumar Makhija [protected]@axl me 4/3/2021 ko transfer kar liye gaye hai amount 19989, 19989/_
                              Unka mo. no.number [protected] hai
                              Mahoday ji se nivedan hai ki mujhe mere
                              Account [protected] Mai transfer kar diya jaye.
                              Mahoday ji se nivedan hai ki is Mrrakesh kumar makhija [protected]@axl ko lock kar diya jaye jisse mere rupye save rahe or kosish rahe ki mere paise bapis mere account [protected] mai ajaye.
                              Thanks for you
                              BALIRAM KAHAR MO.[protected]

                              Online Fraud Transaction Issues - Comment #3810408 - Image #0
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                                N
                                Navyanth Gudimalla
                                from Powai, Maharashtra
                                Dec 14, 2020
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                                I did transaction on dec 1st 2020, Due to some technical amount debited from my account but not credited to reciver.
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                                  S
                                  shri7707
                                  Dec 14, 2020
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                                  Address: Karwar

                                  Dear sir,

                                  This is to inform you that i have made a payment on 11/11/2020 to one of my friend.
                                  but later he told me that his number was not linked with phonepe instead his number is linked with google pay account.

                                  but the transaction was completed from my end. i have talked with phonepe customer care executive as per their information i need to raise to complaint to bank or UPI to get my refund.

                                  kindly find the below transaction no or UTR number for your reference.

                                  transaction Id:- T2011111831396046555242
                                  UTR :[protected]

                                  kindly do the needful.
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                                    M
                                    Dec 14, 2020
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                                    Dear Sir,
                                    I have paid a bill payment through Phone Pe on dated[protected] to Kotak Mahindra Bank of 25000.00, but till now merchant has not received the payment.
                                    Phone Pe Ref No- N2012030817061624573599
                                    ICICI BANK UTR NO[protected]
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                                      N
                                      nagma malick
                                      Dec 13, 2020
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                                      I am complaining about fraudulent reward ad where my money has deducted from my account
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                                        S
                                        Shailendra Pimple
                                        from Powai, Maharashtra
                                        Dec 13, 2020
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                                        Address: Telangipura, Satrangipura, Nagpur

                                        Pnonepe Rewards Rs. 652 Bolkar, Bank Se 652 Rs. Cut Gaya, P2012111031078659504053 My Name Shailendra Pimple, Union Bank of India, Wardhaman Nagar, Nagpur Mo.No. [protected]
                                        PhonePe customer support has been notified about the posted complaint.
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