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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 59

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S
Shammy Bhardwaj
from Delhi, Delhi
Dec 26, 2020
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Address: Vill soutta po nagrota gazian teh bhoranj distt hamirpur hp 176045

I have received a message in the google from phonepe. You have won 499 rs and then i was click on the phone pe coupon then 499 rs deduct from my account pms refund my money as soon as possible..
PhonePe customer support has been notified about the posted complaint.
Dec 26, 2020
Updated by Shammy Bhardwaj
No response
I have received a message in the google from phonepe. You have won 499 rs and then i was click on the phone pe coupon then 499 rs deduct from my account pms refund my money as soon as possible..
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    V
    Vasim Qureshi
    from Delhi, Delhi
    Dec 25, 2020
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    Address: Near roadways bustand sadabad hathras

    1 mahine pahle phonepe wallet limit badwai the
    kuch b nhi hua
    agent name babblu singh
    call karo to phone lutha te he nhi h mujh jese 10 costumer pareshan hen
    my cont. [protected], [protected]
    very problem
    pls solve my problem
    thank you
    PhonePe customer support has been notified about the posted complaint.
    Dec 25, 2020
    Updated by Vasim Qureshi
    1 mahine pahle phonepe wallet limit badwai the
    kuch b nhi hua
    agent name babblu singh
    call karo to phone lutha te he nhi h mujh jese 10 costumer pareshan hen
    my cont. [protected], [protected]
    very problem
    pls solve my problem
    thank you
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      M
      Milan Dalai
      Dec 24, 2020
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      Address: Nandala, puri, odisha, pin 752032

      Sir, I file a complaint to phonepe costumer service for refund but your employees ask me to follow his process after doing that I lost 8, 260 from my account and now my balance is 99₹.so plz get back my refund to my account. Transaction id is P2012211215328793860904.

      Costumer care number is [protected]
      PhonePe customer support has been notified about the posted complaint.
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        V
        Veerae
        from Powai, Maharashtra
        Dec 22, 2020
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        Amount of Rs.1010 transferred to Keralavision weblink "[protected]@hdfcbank" for internet recharge on 19 Dec.2020 was deducted from my bank account but not received by them.
        Kindly address the issue and transfer the amount back to my bank account or phonepe at the earliest.
        Thank you.
        PhonePe customer support has been notified about the posted complaint.
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          A
          Amitb35
          from Delhi, Delhi
          Dec 22, 2020
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          Hi I transferred 15700 on 14 Dec but transaction failed after I reported that they said your money come to your account in 3 to 5 days now it 22dec more than 5days and I did't get money back
          PhonePe customer support has been notified about the posted complaint.
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            N
            nikhil7032
            from Mumbai, Maharashtra
            Dec 21, 2020
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            We did payment to a merchant or Rs.95 but at the time of transaction it shows transaction failed and after some time money deducted from PhonePe app when we leave the shop after making payment to the merchant via another Payment app Kindly ask PhonePe to revert our amount as it was showing the transaction failed at the time of payment. Now PhonePe is not taking ownership of this payment Merchant is claiming that money is not received in his PhonePe account My bank is saying that the transaction is successful I am feeling cheated just because of Phone Pe as I am at loss currently, Kindly ask Phone Pe to revert back the money in my account or settle the payment Transaction Amount Rs95 Date: 11Nov2020 Merchant: Laxmi Medical Store Transaction Id: T2011111129100952571072

            Why should I follow up with Merchant and the bank as I performed the transaction via PhonePe so PhonePe needs to take the whole responsibility, company is withdrawing his hands from the issue
            PhonePe customer support has been notified about the posted complaint.
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              P
              Prashant wathore
              Dec 20, 2020
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              I got a call from no. [protected] that rs.5000 are to be add to my acc. On phonepay.Bot some problem has occured and to transfer rs. 500 to paytm credit card bill payment([protected]@paytm)After that failed i'm told to pay to new request to pay razorpay([protected]@icici).
              I want to confirm that the call was some scam or genuine.
              PhonePe customer support has been notified about the posted complaint.
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                R
                Rehan Walker
                Dec 18, 2020
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                Address: I don't know

                On 17th December 2020 around 12:17 pm someone call me on my phone and say that I'm calling from PHONEPE and you won the lottery they send me a link on PHONEPE why I open it and put UPI no soo my money was cut and call was also cut...!.he is active all day every time please try to action on it
                PhonePe customer support has been notified about the posted complaint.
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                  S
                  Srikanth Ratnala
                  Dec 18, 2020
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                  I have done a transaction on phone pe amount debited from my account but transaction was failed
                  PhonePe customer support has been notified about the posted complaint.
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                    T
                    TAMIL TIMES
                    Dec 18, 2020
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                    Website: PHONEPE APP

                    Respected sir;

                    Yesterday I paid to sun direct account.
                    Transaction successful but not received merchant account.

                    Transaction id : T2012172015159591121254

                    Please fastly sent my refund amount Sir.

                    Kindly resolve my issue Sir .
                    PhonePe customer support has been notified about the posted complaint.
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                      T
                      Thejeshkumar54
                      Dec 17, 2020
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                      Address: Chittoor

                      Tpsl my money not updating Shriram City fund not updating
                      PhonePe customer support has been notified about the posted complaint.
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                        S
                        sonnoo
                        Dec 16, 2020
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                        Address: B-68 NAL STAFF QUARTERS KODIHALLI CAMPUS NAL POST OLD AIR PORT ROAD BANGALORE KARNATAKA STATE

                        Respected sir
                        I RAVI C dated 30/11/2020, 7551 rupees did money transction for garuda maruti car show room but money not reached garuda maruti car show room or not return for customer please this transaction is already over long time, please return my money.

                        transaction id: P2011301417243124937322

                        TICKET[protected]
                        PhonePe customer support has been notified about the posted complaint.
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                          S
                          sandipsarkar100
                          from Kolkata, West Bengal
                          Dec 16, 2020
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                          I, Sandip Sarkar, tried to make a recharge of Rs.199/- for my Jio No. [protected] on 15th December 2020 on Phone Pe at 6:13 PM. The recharge failed but PhonePe has not refunded my money.
                          PhonePe customer support has been notified about the posted complaint.
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                            B
                            Blessie
                            from Delhi, Delhi
                            Dec 16, 2020
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                            Website: Sbi fastag

                            I recharged my fastag on 12th dec 2020 account via PhonePe for sbi fastag recharge of amount of 1000/- but the amount is not credited to fastag. I received message for successful transaction.
                            PhonePe customer support has been notified about the posted complaint.
                            Thanks for notifying the customer support.. but my refund is not processed yet.
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                              R
                              Ronith Annojwal
                              Dec 16, 2020
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                              My name is nitin kumar . I have transferred 5000 amt through phonepe by Sbi account but amount got struck .phonepe i got message that it will take 3 days .i waited for 6 days and called to customer care .i talked to manish kumar from best bengal .he told me that i should again transfer 5000rs to my receiver freshly .previous amount will refund with 3 days dontt worry he said. But my receiver dint recieve my amount so i asked manish kumar where did u sent my amount..already 5000 not recovered again 5000 where did amount u transferred.manish kumar talked very badly saying r u educated and some words in hindi.. iam asking my previous amount got stuck again wantedly 5000 rs where manish kumar transferred
                              PhonePe customer support has been notified about the posted complaint.
                              Dec 16, 2020
                              Updated by Ronith Annojwal
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                                A
                                Amar.....
                                from Delhi, Delhi
                                Dec 16, 2020
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                                Address: Rampur up

                                Sir
                                I reciv sms
                                You won 630 reward
                                PhonePe customer support has been notified about the posted complaint.
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                                  S
                                  sskhan786
                                  from Delhi, Delhi
                                  Dec 16, 2020
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                                  Address: sarmathura

                                  श्रीमान जी मैंने अपने फोनपे से फ़ंड ट्रांसफर किया था जो कि पार्टी के पास नहीं पहुंचा है और पैसा मेरे खाते से कट गया है इसलिए मेरे पैसे को मेरे खाते मे वापिस लौटाने का श्रम करे जिससे अनावश्यक परेशानी से बचा जा सके मेरा फोनपे वोलेट नं [protected] मेरे खाते से भेजे गए पैसे की सूची इस के साथ संलग्न
                                  है
                                  PhonePe customer support has been notified about the posted complaint.
                                  Dec 16, 2020
                                  Updated by sskhan786
                                  श्रीमान जी मेरे खाते से ट्रांसफर हुई राशि को मेरे खाते मे वापस देने की कृपा करे
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                                    A
                                    Abhilash Bachu
                                    from Powai, Maharashtra
                                    Dec 16, 2020
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                                    I have received a call from a fraud company. So I invested money as I trusted the company. But in a week, the company website got closed and there is no response from the company about the issue. This not only happened to me but to more.
                                    PhonePe customer support has been notified about the posted complaint.
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                                      J
                                      jay jagadeshwar
                                      from Powai, Maharashtra
                                      Dec 15, 2020
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                                      I had recharged from phone pe to my jio number with 399 and the transation was successful and money debited from bank account but recharge hasn't happened on my number. So I contacted phone pe - they told me that jio has accepted their request, on the other hand I also spoke with jio - they told me that they haven't received any request from phone pe to process my recharge. Any how no body has helped to retain my money or recharge done to my number.
                                      PhonePe customer support has been notified about the posted complaint.
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                                        N
                                        nendu
                                        Dec 15, 2020
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                                        On[protected] AT 3.43 PM one fraud call come and they claim they are customer executive of phone pay and cut my money through the phone pay, the fraud phone number is [protected].

                                        Total money cut from my account Rs 11549, NOW my account have Rs 7.51 . Please help me sir, I already complained in Lalbazar police station the number 18433.

                                        Trasaction cutting amount are Rs 1999, Rs 4, 999, Rs 1999, and then two times cutting 1000 amount and last time cutting 550
                                        the total amount = 11547
                                        PhonePe customer support has been notified about the posted complaint.
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