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PhonePe Complaints & Reviews

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Updated: Jun 9, 2026
Complaints 3495
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262
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PhonePe reviews & complaints page 60

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J
jay jagadeshwar
from Powai, Maharashtra
Dec 15, 2020
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I had recharged from phone pe to my jio number with 399 and the transation was successful and money debited from bank account but recharge hasn't happened on my number. So I contacted phone pe - they told me that jio has accepted their request, on the other hand I also spoke with jio - they told me that they haven't received any request from phone pe to process my recharge. Any how no body has helped to retain my money or recharge done to my number.
PhonePe customer support has been notified about the posted complaint.
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    N
    nendu
    Dec 15, 2020
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    On[protected] AT 3.43 PM one fraud call come and they claim they are customer executive of phone pay and cut my money through the phone pay, the fraud phone number is [protected].

    Total money cut from my account Rs 11549, NOW my account have Rs 7.51 . Please help me sir, I already complained in Lalbazar police station the number 18433.

    Trasaction cutting amount are Rs 1999, Rs 4, 999, Rs 1999, and then two times cutting 1000 amount and last time cutting 550
    the total amount = 11547
    PhonePe customer support has been notified about the posted complaint.
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      K
      Kiran Nigade
      from Powai, Maharashtra
      Dec 14, 2020
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      Address: Pune

      Dear Sir/Madam Mere Online Account Se Ek Fraud Admi Ne 39989 Rs Amount Phone Pay se Galat Tarikese Le Le Hai Jis Admi Ka naam Hai Rihana Begum aur contact no. [protected] Aur Is Payment Ka Transaction ID T2012131439497689076592 hai Muje Mera Amount Return Chahiye plz Sir Help Me
      Dec 15, 2020
      Complaint marked as Resolved 
      OK Sir My Email Address is [email protected]. and no. 8796279072
      PhonePe customer support has been notified about the posted complaint.
      Sir,
      please find the attached transaction id number & utr number.Sir mere account number [protected] se date 4/3/2021 ko oneline phone pay wrong account Mrrakesh kumar makhija [protected]@axl transfer ho gaye hai transaction id T2103041038445786262810 UTR[protected] AMOUNT 19989/-, T2103041036454109458233 UTR[protected] AMOUNT 19989/- Please find the attached fraud tranjection.sir mere dwara fraud tranjection ho gaya hai jo fraud account Mrrakesh kumar Makhija [protected]@axl me 4/3/2021 ko transfer kar liye gaye hai amount 19989, 19989/_
      Unka mo. no.number [protected] hai
      Mahoday ji se nivedan hai ki mujhe mere
      Account [protected] Mai transfer kar diya jaye.
      Mahoday ji se nivedan hai ki is Mrrakesh kumar makhija [protected]@axl ko lock kar diya jaye jisse mere rupye save rahe or kosish rahe ki mere paise bapis mere account [protected] mai ajaye.
      Thanks for you
      BALIRAM KAHAR MO.[protected]
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        N
        Navyanth Gudimalla
        from Powai, Maharashtra
        Dec 14, 2020
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        I did transaction on dec 1st 2020, Due to some technical amount debited from my account but not credited to reciver.
        PhonePe customer support has been notified about the posted complaint.
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          S
          shri7707
          Dec 14, 2020
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          Address: Karwar

          Dear sir,

          This is to inform you that i have made a payment on 11/11/2020 to one of my friend.
          but later he told me that his number was not linked with phonepe instead his number is linked with google pay account.

          but the transaction was completed from my end. i have talked with phonepe customer care executive as per their information i need to raise to complaint to bank or UPI to get my refund.

          kindly find the below transaction no or UTR number for your reference.

          transaction Id:- T2011111831396046555242
          UTR :[protected]

          kindly do the needful.
          PhonePe customer support has been notified about the posted complaint.
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            M
            Dec 14, 2020
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            Dear Sir,
            I have paid a bill payment through Phone Pe on dated[protected] to Kotak Mahindra Bank of 25000.00, but till now merchant has not received the payment.
            Phone Pe Ref No- N2012030817061624573599
            ICICI BANK UTR NO[protected]
            PhonePe customer support has been notified about the posted complaint.
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              N
              nagma malick
              Dec 13, 2020
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              I am complaining about fraudulent reward ad where my money has deducted from my account
              PhonePe customer support has been notified about the posted complaint.
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                S
                Shailendra Pimple
                from Powai, Maharashtra
                Dec 13, 2020
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                Address: Telangipura, Satrangipura, Nagpur

                Pnonepe Rewards Rs. 652 Bolkar, Bank Se 652 Rs. Cut Gaya, P2012111031078659504053 My Name Shailendra Pimple, Union Bank of India, Wardhaman Nagar, Nagpur Mo.No. [protected]
                PhonePe customer support has been notified about the posted complaint.
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                  A
                  Aradhya marathe
                  Dec 13, 2020
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                  Debit amount Rs, 3000 not credit

                  Phone pe se Rs, 3, 000/- amount debit form 2/12/2020 11 Day Ho Chuke ab tak amount credit hua nahi phonepe support team Kuchh Bhi sahayata nahin kar rahi hai, SBI State Bank of India bank se madad Mangi to wah phone pe 3rd hai hum aap ki Koi sahayata nahin kar sakte hain please help me { phonepe team sirf ghuma rahi hai }11 day se🙏🙏🙏🙏🙏🙏

                  Name:-Suresh v marathe
                  Date:- 2/12/2020br...
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                  M
                  Manishjangid95
                  from Powai, Maharashtra
                  Dec 13, 2020
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                  Dear Sir
                  I am Manish Kumar Jangid, I made a transaction RS 2000 on 30.10.2020 Via phone pay. But its failed and Rs 2000 deducted from my account Of State Bank of India.

                  I rise complaint via phone pay app & Bhim upi but got no clear this problem. Please solve my problem as soon as possible

                  Transaction Id :

                  P2010302240419335846720

                  UTR[protected]
                  Time : 10:40PM

                  Date : 30.10.2020
                  Phone No: [protected]
                  Bank: state Bank of India

                  Transaction with GM rathore.
                  (HDFC Bank)
                  PhonePe customer support has been notified about the posted complaint.
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                    T
                    Tejpratap Singh Tomar
                    Dec 13, 2020
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                    Address: Gwalior

                    Dear phone pay team my payment not received my cridet card I have all reddy done payment 28/11/20 but my account not received payment where are you my payment
                    PhonePe customer support has been notified about the posted complaint.
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                      M
                      mousumi246
                      from Powai, Maharashtra
                      Dec 12, 2020
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                      Fastag Account not credit the debited bank balance

                      Address: Kharagpur
                      Website: Phonepe

                      I recharged my fastag on 12th dec 2020 account via PhonePe for sbi fastag recharge of amount of 250/- and 300/- but none of the transactions got credited to the Fastag account whereas Phonepe has given the both UTR nos. for the same transaction with the message of transaction Successful.
                      I want the refund of the debited amount which has got not credited to fastag account....
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                      B
                      Bina sethi
                      from Powai, Maharashtra
                      Dec 12, 2020
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                      Address: At-Bamra po-Govindpur Dist-Sambalpur pin -768221

                      I have received a call from the phonepe then he send me a notification when I click on this notification then my 4999 ruppe debited
                      PhonePe customer support has been notified about the posted complaint.
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                        R
                        Ruksar01
                        from Powai, Maharashtra
                        Dec 11, 2020
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                        Very disgusting about phone that amount is deducting from the account and it is refunding after 2 or more than 2 days. Payment T2012111651382193905044. The amount is required immediately and phone pe team is disgusting on responding and refunding.
                        This has happened repeatedly. I need an immediate refund.
                        PhonePe customer support has been notified about the posted complaint.
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                          A
                          Arvind Kaurav
                          from Powai, Maharashtra
                          Dec 11, 2020
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                          Address: Jabalpur

                          Hello,
                          Kindly check and refund my money Rs 10000. Transaction got failed on 04 Dec 2020, transaction ID is T2012040939595904535248.
                          Please take quick enquiry and refund my amount.
                          PhonePe customer support has been notified about the posted complaint.
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                            R
                            Rishabh Mahendrabhai Tamboli
                            from Powai, Maharashtra
                            Dec 11, 2020
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                            Address: New Delhi
                            Website: Phone Pe

                            My Phone Pe Account Is Blocked By Phone Without Any Issue Or Reason ...So Now I Am Unable To Operate My Account Last 20 Day...Now...I Regarding Please Unblock My Phonepe Account...
                            PhonePe customer support has been notified about the posted complaint.
                            Phone Pe Customer Support Is Not Notified Me And Also Not Inform Me What Is The Reason Of My Phone Pe Account Is Blocked...
                            Phone Pe Customer Support Is Not Notified Me About My Phone Pe Account Is Blocked...
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                              A
                              Arul Rithya
                              Dec 10, 2020
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                              Address: Banglore

                              I have been received a phone call regarding cashback he had been sent link to pay money it has been deducted from my account
                              PhonePe customer support has been notified about the posted complaint.
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                                K
                                Kumarswamy m c
                                Dec 10, 2020
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                                Address: Bengalore

                                Dear sir.

                                Sub:- amount deducted in my account but not credit to receiver account.

                                As regarding above subject on 26.11.2020 I made a payment to another person of rupees 3, 500.00 in a phonepe application. The 3, 500.00 amount is deducted in my account but it not credit to receiver account even my amount is not yet refunded to me. It's already 10 days were completed were by this issue..
                                I raise the complaint to phonepe application concerned person they confirmed that it not a application issue is a bank issue…
                                Please take my complaint as a serious issue and solve the problem.. please transfer the amount immediately to my account.
                                My account details and phonepe transaction details also mentioned in below…
                                Accouter name : kumaraswamy M C
                                Account number : [protected]
                                Account type : saving bank.
                                Account branch : cheluru
                                Transaction id: T2011260912238942188122
                                Amount: 3, 500.00
                                Transaction date : 26.11.2020. UTR :[protected]
                                PhonePe customer support has been notified about the posted complaint.
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                                  V
                                  vidya ks
                                  from Powai, Maharashtra
                                  Dec 10, 2020
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                                  After transferring 10, 000 rupees to phonepe wallet, i am unable to use the amount though the ekyc is completed. Even when trying to re-do the kyc the app says "e-kyc services are temporarily unavailable". On calling the customer care and they are unable to provide the solution I have also raised the ticket but no update till now
                                  The customer care person is unable provide clear answers nor able to connect with higher officer to give proper resolution. They are saying that they cannot give anytime line to have the problem resolved.
                                  PhonePe customer support has been notified about the posted complaint.
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                                    S
                                    Spatel238
                                    from Powai, Maharashtra
                                    Dec 10, 2020
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                                    Address: RADHANPUR ROAD,MEHSANA

                                    We have transferred money through Phonepay UPI payment on dated 10 Nov 2020 For the amount of 15000/- Rs. But after 30 days left but not transferred money from Receiver Bank.showing successfully transferred but not transferred money.I am number of times contact to sbi home branch, Cms complaint, Bhim app., Phonepay complaint noted but not anyone properly answer and not helpful to me. So I requested to you please resolved my issues as possible as soon.
                                    PhonePe customer support has been notified about the posted complaint.
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