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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 60

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A
Aradhya marathe
Dec 13, 2020
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Debit amount Rs, 3000 not credit

Phone pe se Rs, 3, 000/- amount debit form 2/12/2020 11 Day Ho Chuke ab tak amount credit hua nahi phonepe support team Kuchh Bhi sahayata nahin kar rahi hai, SBI State Bank of India bank se madad Mangi to wah phone pe 3rd hai hum aap ki Koi sahayata nahin kar sakte hain please help me { phonepe team sirf ghuma rahi hai }11 day se๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™

Name:-Suresh v marathe
Date:- 2/12/2020
Transition :-IDT2012021846501041223511....
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M
Manishjangid95
from Powai, Maharashtra
Dec 13, 2020
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Dear Sir
I am Manish Kumar Jangid, I made a transaction RS 2000 on 30.10.2020 Via phone pay. But its failed and Rs 2000 deducted from my account Of State Bank of India.

I rise complaint via phone pay app & Bhim upi but got no clear this problem. Please solve my problem as soon as possible

Transaction Id :

P2010302240419335846720

UTR[protected]
Time : 10:40PM

Date : 30.10.2020
Phone No: [protected]
Bank: state Bank of India

Transaction with GM rathore.
(HDFC Bank)
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    T
    Tejpratap Singh Tomar
    Dec 13, 2020
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    Address: Gwalior

    Dear phone pay team my payment not received my cridet card I have all reddy done payment 28/11/20 but my account not received payment where are you my payment
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      M
      mousumi246
      from Powai, Maharashtra
      Dec 12, 2020
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      Fastag Account not credit the debited bank balance

      Address: Kharagpur
      Website: Phonepe

      I recharged my fastag on 12th dec 2020 account via PhonePe for sbi fastag recharge of amount of 250/- and 300/- but none of the transactions got credited to the Fastag account whereas Phonepe has given the both UTR nos. for the same transaction with the message of transaction Successful.
      I want the refund of the debited amount which has got not credited to fastag account....
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      B
      Bina sethi
      from Powai, Maharashtra
      Dec 12, 2020
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      Address: At-Bamra po-Govindpur Dist-Sambalpur pin -768221

      I have received a call from the phonepe then he send me a notification when I click on this notification then my 4999 ruppe debited
      PhonePe customer support has been notified about the posted complaint.
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        R
        Ruksar01
        from Powai, Maharashtra
        Dec 11, 2020
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        Very disgusting about phone that amount is deducting from the account and it is refunding after 2 or more than 2 days. Payment T2012111651382193905044. The amount is required immediately and phone pe team is disgusting on responding and refunding.
        This has happened repeatedly. I need an immediate refund.
        PhonePe customer support has been notified about the posted complaint.
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          A
          Arvind Kaurav
          from Powai, Maharashtra
          Dec 11, 2020
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          Address: Jabalpur

          Hello,
          Kindly check and refund my money Rs 10000. Transaction got failed on 04 Dec 2020, transaction ID is T2012040939595904535248.
          Please take quick enquiry and refund my amount.
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            R
            Rishabh Mahendrabhai Tamboli
            from Powai, Maharashtra
            Dec 11, 2020
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            Address: New Delhi
            Website: Phone Pe

            My Phone Pe Account Is Blocked By Phone Without Any Issue Or Reason ...So Now I Am Unable To Operate My Account Last 20 Day...Now...I Regarding Please Unblock My Phonepe Account...
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            Phone Pe Customer Support Is Not Notified Me And Also Not Inform Me What Is The Reason Of My Phone Pe Account Is Blocked...
            Phone Pe Customer Support Is Not Notified Me About My Phone Pe Account Is Blocked...
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              A
              Arul Rithya
              Dec 10, 2020
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              Address: Banglore

              I have been received a phone call regarding cashback he had been sent link to pay money it has been deducted from my account
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                K
                Kumarswamy m c
                Dec 10, 2020
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                Address: Bengalore

                Dear sir.

                Sub:- amount deducted in my account but not credit to receiver account.

                As regarding above subject on 26.11.2020 I made a payment to another person of rupees 3, 500.00 in a phonepe application. The 3, 500.00 amount is deducted in my account but it not credit to receiver account even my amount is not yet refunded to me. It's already 10 days were completed were by this issue..
                I raise the complaint to phonepe application concerned person they confirmed that it not a application issue is a bank issueโ€ฆ
                Please take my complaint as a serious issue and solve the problem.. please transfer the amount immediately to my account.
                My account details and phonepe transaction details also mentioned in belowโ€ฆ
                Accouter name : kumaraswamy M C
                Account number : [protected]
                Account type : saving bank.
                Account branch : cheluru
                Transaction id: T2011260912238942188122
                Amount: 3, 500.00
                Transaction date : 26.11.2020. UTR :[protected]
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                  V
                  vidya ks
                  from Powai, Maharashtra
                  Dec 10, 2020
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                  After transferring 10, 000 rupees to phonepe wallet, i am unable to use the amount though the ekyc is completed. Even when trying to re-do the kyc the app says "e-kyc services are temporarily unavailable". On calling the customer care and they are unable to provide the solution I have also raised the ticket but no update till now
                  The customer care person is unable provide clear answers nor able to connect with higher officer to give proper resolution. They are saying that they cannot give anytime line to have the problem resolved.
                  PhonePe customer support has been notified about the posted complaint.
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                    S
                    Spatel238
                    from Powai, Maharashtra
                    Dec 10, 2020
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                    Address: RADHANPUR ROAD,MEHSANA

                    We have transferred money through Phonepay UPI payment on dated 10 Nov 2020 For the amount of 15000/- Rs. But after 30 days left but not transferred money from Receiver Bank.showing successfully transferred but not transferred money.I am number of times contact to sbi home branch, Cms complaint, Bhim app., Phonepay complaint noted but not anyone properly answer and not helpful to me. So I requested to you please resolved my issues as possible as soon.
                    PhonePe customer support has been notified about the posted complaint.
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                      M
                      Miducr
                      Dec 10, 2020
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                      Address: Thalapoyil House.thachampoyil po.thamarassery.kozhikode
                      Website: Phonepe.com

                      My name is Muhammed Midlaj.My friend Muhammed Shamil paid to me the amount 32650 in 16 th October 2020 through phonepe.The amount is debited in shamil's account and not credited my account..
                      My phonepe is credited the amount and not credited in my bank account.

                      Transaction id-P2010160037371149028283

                      UTR[protected]

                      This is not responsible state bank of india .
                      Such as the transaction through third party application phonepe.
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                        P
                        PARAS NAT
                        from Powai, Maharashtra
                        Dec 9, 2020
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                        I Had a transaction of rupees 1100/- with phonepe application dated 08/10/2020 . transaction is failed but payment deducted from my bank account and i have called so many times on customer care but didn't get satisfactory response.its allready 2 month gone i have registered my complain but my payment is not refunded . kindly look into this matter and solve this problem as soon as possible .

                        screenshot of both (transaction failed & payment deducted) is attached .
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                          I
                          from Powai, Maharashtra
                          Dec 8, 2020
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                          Address: Nellur andhara pardesh

                          Please sir help I'm send money to airtel thanks 200 many no coming
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                            R
                            Rajesh Ruttala
                            Dec 7, 2020
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                            Address: visakhapatnam

                            Ph no :- [protected]
                            Recharge on :- 3 days back
                            not completed Recharge ...
                            PhonePe customer support has been notified about the posted complaint.
                            Dec 07, 2020
                            Updated by Rajesh Ruttala
                            my rechare not completed..
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                              V
                              Visva Striker
                              Dec 6, 2020
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                              I did a prepaid recharge for my Jio number using phonePe on December 4. My money is deducted from the account but transaction is still pending. It's been more than 3 days, still phonePe hasn't responded.
                              Transaction I'd : N2012040926218650671756
                              Please help me get my money back
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                                S
                                Shwetadhoke
                                Dec 6, 2020
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                                Address: Janaki nagar, shegaon rahatgao road amravati

                                Two days back my Father send me 3000 rps through phonepay, the money had cut from my father's account but i didn't receive it, also it shows msg that your payment reached to receiver bank and will be transfered to receiver account within 2 working days.
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                                  S
                                  Supriya shil
                                  Dec 6, 2020
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                                  Address: Vill+po-japamali, dist-bankura,p.s-mejia,pin-722143,state-west bangal

                                  My money refund
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                                    S
                                    Sakshi Karira
                                    from Powai, Maharashtra
                                    Dec 5, 2020
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                                    Money was transferred from SBI to phone pay wallet with transaction id
                                    1.[protected]
                                    2.[protected]
                                    On 29 november 2020, suddenly disappeared from phonepe wallet after 2 days.
                                    We request you to kindly see to it and resolve the problem as soon as possible.
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