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PhonePe Complaints & Reviews

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Updated: Jun 9, 2026
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PhonePe reviews & complaints page 61

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M
Miducr
Dec 10, 2020
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Address: Thalapoyil House.thachampoyil po.thamarassery.kozhikode
Website: Phonepe.com

My name is Muhammed Midlaj.My friend Muhammed Shamil paid to me the amount 32650 in 16 th October 2020 through phonepe.The amount is debited in shamil's account and not credited my account..
My phonepe is credited the amount and not credited in my bank account.

Transaction id-P2010160037371149028283

UTR[protected]

This is not responsible state bank of india .
Such as the transaction through third party application phonepe.
PhonePe customer support has been notified about the posted complaint.
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    P
    PARAS NAT
    from Powai, Maharashtra
    Dec 9, 2020
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    I Had a transaction of rupees 1100/- with phonepe application dated 08/10/2020 . transaction is failed but payment deducted from my bank account and i have called so many times on customer care but didn't get satisfactory response.its allready 2 month gone i have registered my complain but my payment is not refunded . kindly look into this matter and solve this problem as soon as possible .

    screenshot of both (transaction failed & payment deducted) is attached .
    PhonePe customer support has been notified about the posted complaint.
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      I
      from Powai, Maharashtra
      Dec 8, 2020
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      Address: Nellur andhara pardesh

      Please sir help I'm send money to airtel thanks 200 many no coming
      PhonePe customer support has been notified about the posted complaint.
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        R
        Rajesh Ruttala
        Dec 7, 2020
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        Address: visakhapatnam

        Ph no :- [protected]
        Recharge on :- 3 days back
        not completed Recharge ...
        PhonePe customer support has been notified about the posted complaint.
        Dec 07, 2020
        Updated by Rajesh Ruttala
        my rechare not completed..
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          V
          Visva Striker
          Dec 6, 2020
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          I did a prepaid recharge for my Jio number using phonePe on December 4. My money is deducted from the account but transaction is still pending. It's been more than 3 days, still phonePe hasn't responded.
          Transaction I'd : N2012040926218650671756
          Please help me get my money back
          PhonePe customer support has been notified about the posted complaint.
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            S
            Shwetadhoke
            Dec 6, 2020
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            Address: Janaki nagar, shegaon rahatgao road amravati

            Two days back my Father send me 3000 rps through phonepay, the money had cut from my father's account but i didn't receive it, also it shows msg that your payment reached to receiver bank and will be transfered to receiver account within 2 working days.
            PhonePe customer support has been notified about the posted complaint.
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              S
              Supriya shil
              Dec 6, 2020
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              Address: Vill+po-japamali, dist-bankura,p.s-mejia,pin-722143,state-west bangal

              My money refund
              PhonePe customer support has been notified about the posted complaint.
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                S
                Sakshi Karira
                from Powai, Maharashtra
                Dec 5, 2020
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                Money was transferred from SBI to phone pay wallet with transaction id
                1.[protected]
                2.[protected]
                On 29 november 2020, suddenly disappeared from phonepe wallet after 2 days.
                We request you to kindly see to it and resolve the problem as soon as possible.
                PhonePe customer support has been notified about the posted complaint.
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                  S
                  Sreenevas
                  Dec 5, 2020
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                  Not able To Add Register Mobile Number

                  Address: Andhra Pradesh

                  After Installing The Phone Pay App I Am Not Register My Register Mobile Number In The App...Showing that Some Thing Went Wrong...I Have Been Trying ManybMore Times But Not Able To Register
                  Please Help Me Immediately...
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                  A
                  Ashwin1997
                  Dec 5, 2020
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                  I made three transactions through Phonepe on 13th November 2020, My account is debited and till now the beneficiary(UCO Bank) has not received the amount also the amount has not returned to my account.
                  I have made several complaints, for which Phone pe is replying that our money is safe, and he is not aware why the beneficiary bank has not credited. Also they asked to complaint to our bank.
                  We have mailed to our bank ( PNB) and also raised complaints through our Portal (CGRMS) Complaint nos Complaint no [protected] dated 27.11.2020 and CW[protected] date[protected].
                  Transaction details

                  1) TRANSACTION REF NO : . UPI/[protected]/P2V/[protected]@rbl/[protected]rbl
                  AMT : 9789 DATE : 13.11.2020
                  TRAN ID: S12580114

                  2) TRANSACTION REF NO : UPI/[protected]/P2V/[protected]@rbl/[protected]rbl
                  AMT : 450 DATE : 13.11.2020
                  TRAN ID: S12676994

                  3) TRANSACTION REF NO: UPI/[protected]/P2V/[protected]@rbl/[protected]rbl
                  AMT : 123 DATE: 13.11.2020
                  TRANS ID: S12691278

                  I would request to cancel the transaction and credit the proceeds to my account.
                  PhonePe customer support has been notified about the posted complaint.
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                    M
                    mv4092017
                    Dec 5, 2020
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                    I have transferred Rs. 10000 to vendor that is debited from my account but amount is not credited to receiver's account yet
                    No revert from phone pe
                    in support box it was said that issue will be resolve inn 24 hours but i have not received any revert from them
                    i marked a mail to them which is mentioned in official website but revert i recieve is mail id is not working now.
                    i tried to contact them over customer care number but no body is answering call over there

                    my transaction id is
                    T2012031851481100805172
                    PhonePe customer support has been notified about the posted complaint.
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                      J
                      Jayant Kedari
                      Dec 5, 2020
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                      Address: Ganga nagar pune maharashtra

                      Hello sir, I had completed all my profile details in phone pe and just to attach the bank but whenever I select the bank it get fail the verification. And I am unable to start this app
                      PhonePe customer support has been notified about the posted complaint.
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                        S
                        Sujan032
                        from Powai, Maharashtra
                        Dec 4, 2020
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                        I have made two transactions on 13 November and 15 November but they two were failed I have also contacted phonepe support but they said the money will has been refunded but it's mroe than 18 days but I have not received any refund please look into the matter and resolve
                        PhonePe customer support has been notified about the posted complaint.
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                          J
                          Joginder1991
                          Dec 4, 2020
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                          Address: Ludhiana
                          Website: Pls refund my payment

                          30 November i have transferred rs.5000/- to friend, Ludhiana transaction also successful. But till not credited to the receiver account. Contacted customer support of phone pe and raised ticket no[protected]. Transaction no P2011301135451389335755. But issue is till not credit to receiver. Kindly look into the issue

                          And my tell you pls refund my payment
                          PhonePe customer support has been notified about the posted complaint.
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                            D
                            Dev VishawKarma
                            Dec 4, 2020
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                            Address: Gram tharka post pahadi niwar gila katni tehsil katni Madhya Pradesh

                            Please sir ji mere account se pase kat gaye hi to krapya sir unhi wapic kar de UTR[protected] no hi .plz
                            PhonePe customer support has been notified about the posted complaint.
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                              S
                              Singupuram Netish
                              from Powai, Maharashtra
                              Dec 3, 2020
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                              Address: Jsjs

                              My money was not refunded
                              PhonePe customer support has been notified about the posted complaint.
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                                S
                                Souvik@12
                                from Powai, Maharashtra
                                Dec 3, 2020
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                                Phone pe gave me offer that pay at merchant minimum of 50 rs and get a cashback of 10 . I paid to a merchant but they didn't give me cashback I contacted them they told me that I didn't pay via phone pe linked bank account but I paid via phone pe linked bank account
                                PhonePe customer support has been notified about the posted complaint.
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                                  P
                                  Pulkit Jaiswal
                                  Dec 3, 2020
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                                  On 02/12/2020 i make a transaction of Rs.81442, i send it to sbi to union bank of india its show your payment has reached to receiver bank And will be transferred to recever account within 2 working days, i made a transaction through upi
                                  Transaction Id is - P2012021125169865397007
                                  UTR[protected]
                                  PhonePe customer support has been notified about the posted complaint.
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                                    S
                                    Shaktinirmala
                                    Dec 3, 2020
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                                    Address: Village post gunour Panna mp

                                    I did payment through bill desk for AFCAT (I) 2050 17 nov 2020 on 10:45 am via phone pay. The amount was debited from my account but the webpage remained un responsive and the payment status never reflected in the website.
                                    I had to try again and it was only In the second time when I paid using debit card reflection was shown in the website.
                                    The amount debited in the first attempt did not bore any fruit to me and hence it unnecessarily lies with BillDesk.
                                    Kindly refund me my money back that I paid via. Phone pay at the earliest.
                                    The phone pay payment receipt has been attached with the complaint.
                                    Amount deducted from My Account but Payment Status did not confirm.
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                                    PhonePe customer support has been notified about the posted complaint.
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                                      V
                                      Vitthal Salapur
                                      Dec 2, 2020
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                                      Refund money 10000₹ on[protected]
                                      PhonePe customer support has been notified about the posted complaint.
                                      Dec 02, 2020
                                      Updated by Vitthal Salapur
                                      Refund money 10000₹ on[protected]

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