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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 61

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S
Sreenevas
Dec 5, 2020
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Not able To Add Register Mobile Number

Address: Andhra Pradesh

After Installing The Phone Pay App I Am Not Register My Register Mobile Number In The App...Showing that Some Thing Went Wrong...I Have Been Trying ManybMore Times But Not Able To Register
Please Help Me Immediately...
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A
Ashwin1997
Dec 5, 2020
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Payment not received by beneficiary

I made three transactions through Phonepe on 13th November 2020, My account is debited and till now the beneficiary(UCO Bank) has not received the amount also the amount has not returned to my account.
I have made several complaints, for which Phone pe is replying that our money is safe, and he is not aware why the beneficiary bank has not credited. Also they asked to complaint to our bank.
We have mailed to our bank ( PNB)...
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M
mv4092017
Dec 5, 2020
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I have transferred Rs. 10000 to vendor that is debited from my account but amount is not credited to receiver's account yet
No revert from phone pe
in support box it was said that issue will be resolve inn 24 hours but i have not received any revert from them
i marked a mail to them which is mentioned in official website but revert i recieve is mail id is not working now.
i tried to contact them over customer care number but no body is answering call over there

my transaction id is
T2012031851481100805172
PhonePe customer support has been notified about the posted complaint.
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    J
    Jayant Kedari
    Dec 5, 2020
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    Address: Ganga nagar pune maharashtra

    Hello sir, I had completed all my profile details in phone pe and just to attach the bank but whenever I select the bank it get fail the verification. And I am unable to start this app
    +1 photos
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      S
      Sujan032
      from Powai, Maharashtra
      Dec 4, 2020
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      I have made two transactions on 13 November and 15 November but they two were failed I have also contacted phonepe support but they said the money will has been refunded but it's mroe than 18 days but I have not received any refund please look into the matter and resolve
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        J
        Joginder1991
        Dec 4, 2020
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        Address: Ludhiana
        Website: Pls refund my payment

        30 November i have transferred rs.5000/- to friend, Ludhiana transaction also successful. But till not credited to the receiver account. Contacted customer support of phone pe and raised ticket no[protected]. Transaction no P2011301135451389335755. But issue is till not credit to receiver. Kindly look into the issue

        And my tell you pls refund my payment
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          D
          Dev VishawKarma
          Dec 4, 2020
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          Address: Gram tharka post pahadi niwar gila katni tehsil katni Madhya Pradesh

          Please sir ji mere account se pase kat gaye hi to krapya sir unhi wapic kar de UTR[protected] no hi .plz
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            S
            Singupuram Netish
            from Powai, Maharashtra
            Dec 3, 2020
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            Address: Jsjs

            My money was not refunded
            PhonePe customer support has been notified about the posted complaint.
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              S
              Souvik@12
              from Powai, Maharashtra
              Dec 3, 2020
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              Phone pe gave me offer that pay at merchant minimum of 50 rs and get a cashback of 10 . I paid to a merchant but they didn't give me cashback I contacted them they told me that I didn't pay via phone pe linked bank account but I paid via phone pe linked bank account
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                P
                Pulkit Jaiswal
                Dec 3, 2020
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                On 02/12/2020 i make a transaction of Rs.81442, i send it to sbi to union bank of india its show your payment has reached to receiver bank And will be transferred to recever account within 2 working days, i made a transaction through upi
                Transaction Id is - P2012021125169865397007
                UTR[protected]
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                  S
                  Shaktinirmala
                  Dec 3, 2020
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                  Address: Village post gunour Panna mp

                  I did payment through bill desk for AFCAT (I) 2050 17 nov 2020 on 10:45 am via phone pay. The amount was debited from my account but the webpage remained un responsive and the payment status never reflected in the website.
                  I had to try again and it was only In the second time when I paid using debit card reflection was shown in the website.
                  The amount debited in the first attempt did not bore any fruit to me and hence it unnecessarily lies with BillDesk.
                  Kindly refund me my money back that I paid via. Phone pay at the earliest.
                  The phone pay payment receipt has been attached with the complaint.
                  Amount deducted from My Account but Payment Status did not confirm.
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                    V
                    Vitthal Salapur
                    Dec 2, 2020
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                    Refund money 10000₹ on[protected]
                    +1 photos
                    PhonePe customer support has been notified about the posted complaint.
                    Dec 02, 2020
                    Updated by Vitthal Salapur                     Refund money 10000₹ on[protected]

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                      P
                      pavan kumar chillarige
                      from Powai, Maharashtra
                      Dec 2, 2020
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                      [protected] i made payment of 20000 to my sbi account. but amount debited from my account but not credited. 24 hours completed till now no settlement
                      PhonePe customer support has been notified about the posted complaint.
                      Dec 02, 2020
                      Updated by pavan kumar chillarige                       amount not credited
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                        J
                        Jothivenkat
                        Dec 2, 2020
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                        I made payment of 5000 rupees to fastag last Sunday (29/12/2020).that amount deducted for my account but not credited to fastag.
                        Please consider that problem.
                        Thanks!
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                          G
                          Girish1228
                          Dec 1, 2020
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                          Address: K.BASAVANAPALLI, KIRIKERA, HINDUPUR.

                          Money had been deducting to an unknown account without sending to it.money have been deducting every week without knowing to the owner of the phonepe account holder
                          PhonePe customer support has been notified about the posted complaint.
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                            N
                            Nerdy Soumyajit
                            from Hazaribagh, Jharkhand
                            Dec 1, 2020
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                            I tried to pay Electricity Bill from PhonePe. But as soon as the payment was done and money got deducted, it still shows that the Bill is not paid. The UPI Reference no, is[protected]. I did neither got my money back since then and nor my bill was paid successfully.
                            PhonePe customer support has been notified about the posted complaint.
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                              J
                              jayarams
                              Nov 30, 2020
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                              Address: 1st cross, bramaramba extension, chamrajanagara karanataka

                              Sir my amount debited from account but not credited to bhoomi monitoring cell on 30/11/2020 500rs
                              PhonePe customer support has been notified about the posted complaint.
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                                S
                                Sureshgouda Patil
                                Nov 30, 2020
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                                Refund my amount on[protected] ₹440
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                                  R
                                  Rahul jayant vines
                                  from Powai, Maharashtra
                                  Nov 30, 2020
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                                  Address: VILLAGE-MUDIYAKHERA, POST-UDOTPURA, AMBEDKAR NAGAR ATER ROAD

                                  Sir we have done my irctc payment on 10 november 2020 at rupees 632 and some days later we have cancelled my ticket and my refund amount has shown me in phonepe but the amount has not received in my account so please refund my account as much as possible

                                  Please sir
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                                    S
                                    Sunny Duddi
                                    from Powai, Maharashtra
                                    Nov 29, 2020
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                                    Address: Bengaluru

                                    Dear Sir,

                                    On 10th November I want to transfer Rs. 10k to my cousin brother but wrongly transferred this amount in other person account.

                                    Now Mr. Rahul Thakur is denying to return this amount.
                                    I have raised a complaint on phonepe support but till date not get any call or update.

                                    I also visited my SBI Bank branch and Bank is saying that Phonepe will return this amount.
                                    +1 photos
                                    PhonePe customer support has been notified about the posted complaint.
                                    Nov 29, 2020
                                    Updated by Sunny Duddi                                     Mr. Rahul Thakur (receiver) received money in his HDFC bank and now denying to return this amount.
                                    Transaction happened wrongly.
                                    Nov 29, 2020
                                    Updated by Sunny Duddi                                     Please help me to refund this amount in my SBI Bank.

                                    If you need any more information please let me know.

                                    I will share my bank details or Phonepe number([protected])
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