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PhonePe Complaints & Reviews

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PhonePe reviews & complaints page 72

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P
PhEnam10
Oct 6, 2020
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Yesterday i transaction with my friend but the transaction failed and my money debited my account and not refund till now, so i request please refund my 500 rupess
PhonePe customer support has been notified about the posted complaint.
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    S
    S Chinnama Chinnama
    Oct 6, 2020
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    Address: DISTRICT AND SESSIONS COURT, JEYPORE, COURT COMPLEX NEAR CHRISTIAN PETA

    Amount debited from my account but could not reach to merchant
    my Transaction ID -P2009251133277554210603
    PhonePe customer support has been notified about the posted complaint.
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      D
      Dinesh169
      Oct 6, 2020
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      Address: Not known
      Website: report. [email protected]

      I called phone pe customer service no [protected] on 3/10/2020 for some transaction problem on phone pe and the person on the call saying that we will definitely help you with the problem please have confidence on us and follow us with the process. And said you will be receiving a call in this matter, receive the call and get your difficulty solved. Afterwards I received a call from mobile. No. [protected] telling his name Prakash Rao and he told me to follow the instructions which I followed and in between the call got disconnected. After a few seconds again a call I received from mobile. No. [protected] telling me the call got disconnected and said he is speaking the same person your problem will get resolved and asked me to follow from where I had left. The call again got disconnected after some time. After which I received call from mobile no [protected] telling his name Rahul Rao.like this Rs 91460 got deducted from my bank account.
      PhonePe customer support has been notified about the posted complaint.
      Oct 06, 2020
      Updated by Dinesh169
      I got a call from mobile number [protected] on 4/10/2020 at about 2.16 pm saying he was speaking from phone pe and had called from support. Phone pe regarding his complaint or problem. When I asked his name he told me his name was Deepak Aggarwal. I asked him firmly why had he called me, he at once disconnected the call.
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        A
        Althaf0646
        Oct 5, 2020
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        Respected Phonepe
        I've made a transaction Successful 10.47 PMK on 28th September 2020 for RS: 3000. The Transaction ID is P2009282247186899122605. Though the amount was debited from my account, the recipient has not been credited. The issue needs to be resolved.
        PhonePe customer support has been notified about the posted complaint.
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          A
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          Address: SADAR BAZAR,BANERA DISTT.BHILWARA RAJ.PIN-311401

          I depost online electricity bill in favour of ajmer vidyut vitran nigam ltd my k.No.[protected] but amount deducted from my account and bill status show in avvnl site unpaid so i requested pl.Look in to the matter and solve my problem if bill not deposit pl refund my amount 2295/-
          PhonePe customer support has been notified about the posted complaint.
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            A
            AMIT. advocate
            Oct 5, 2020
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            I transferd my balance in my account but money is not credit in my account since 12 hours
            PhonePe customer support has been notified about the posted complaint.
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              A
              AMIT. advocate
              Oct 5, 2020
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              Sir,
              i transfer my wallet balance 4500/-rs at 5 oct 2:20 am after close the wallet in my saving account no [protected] which atm card no is [protected]
              the transaction is successful but balance is not credit in mu account yet now 11:45 a:m
              kindly solve the issue the transaction id is T2010050220536475840037
              the screen shoot is attached
              PhonePe customer support has been notified about the posted complaint.
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                N
                Navy_day_born
                Oct 5, 2020
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                Address: At&po : Bolundra sonagara ta idar dist sabarkantha state gujarat

                My friend has transferred 2000 rs. From his SBI bank to my BOB bank acc.through phonepe app. Although it shows 2000rs.credited in my phonepe but doesn't refects in bank acc. All 3 entity didn't entertain my complain...kindly consider it
                PhonePe customer support has been notified about the posted complaint.
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                  B
                  Bhupesh badgujar
                  from Aurangabad, Maharashtra
                  Oct 5, 2020
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                  I had made transation of SBI to BOB both are my account through UPI App (PhonePe). The amount is deducted from my bank account and transaction successful receipt is generated, but I did't get BOB fund. So I contact phonepe company, they said that contavt to BOB, BOB sayswehave not received any payment. After that I raised complain to PhonePe via. App and also by mail. They always tell me for wait for so more time and more than 7 das lapsed but they are not resolving the problem.
                  The details of transaction is as below:

                  Date & Time of Transaction: 27 Sept 2020
                  Bank Account: BOB Saving Account
                  UTR No:[protected]
                  Txn. ID: P2009271834369235705815
                  PhonePe customer support has been notified about the posted complaint.
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                    A
                    a pradi
                    Oct 4, 2020
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                    Address: Bangalore

                    On 30 th I made a upi payment it showing as success but amount not credited to the reciever account I called many times no response from phone pay they given one day time but already 3 days over kindly help me as am in medical emergency
                    PhonePe customer support has been notified about the posted complaint.
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                      K
                      Krishna Rout
                      Oct 3, 2020
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                      Sir.
                      i'm send 4000.00 rupees by phone pay to Mr. MANOJ KUMAR MAHARANA"S phone pay account. so my money is debited from my SBI account no. but reciever account is not credited by phone pay only message is recieved the reciever mr. manoj kumar,
                      i have 7 time complaint book near phone pay supporter ans SBI customer supporter but... any one can't solve it
                      PhonePe customer support has been notified about the posted complaint.
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                        A
                        Ancy Koshy
                        Oct 2, 2020
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                        Yesterday i have transferred rs. 15000 each... total 30000 to federal bank a/c, Kerala ransaction also successful. But till not credited to the receiver account. Transaction nos are p2010011127455275167694 and p2010011126228816628961
                        PhonePe customer support has been notified about the posted complaint.
                        Issue resolved thanks
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                          J
                          jadawala hiren
                          Oct 2, 2020
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                          Saheb, yesterday on 01/10/2020, ek phone aavya tha phone pay customer par thi Aisha bola tha ki apke account me cashback kar rahe he hum baad me Maine notification check kiya aur ushke baad mere phonepay me saving sbi account se 39999 rs. Ka fraud Ho Gaya
                          Phone is number se aaya tha
                          [protected], [protected]
                          PhonePe customer support has been notified about the posted complaint.
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                            T
                            Tubai Singha Roy
                            Oct 1, 2020
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                            Website: Phone pe

                            Sender sends money through phone pe upi, transaction was successful money debited from sender's bank but amount not credited in my account.. Please check and do the needful
                            PhonePe customer support has been notified about the posted complaint.
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                              H
                              Himanshu Butani
                              Oct 1, 2020
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                              Transaction ID: P2009301213415824803423 i have a one recharge in my husband mobile number and not receive in account. i have call to support people say this process after my account in debit RS:-27000 fraud truncation. please help me immediately

                              MY CONTACT NO:-[protected]
                              PhonePe customer support has been notified about the posted complaint.
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                                M
                                mahendra s singh
                                Sep 30, 2020
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                                Please find enclosed herewith the five attachment.
                                Sir I have done Rs. 700 Upi payment through Phone pay app. Amount debit in my bank account but merchant account not credit. As per merchant asked no msg received in this regard. Marchant show your statement but amount not reflect . (Statement Attached) My tranction time 06:38 PM and dated 25.09.2020. Your customer care asked payment credited marchant bank account but marchant statement did not show Rs. 700 in statement. I am already complaint my concern bank. Please resolve issue the earlier and charge back in my bank account. If amount credited in marchant account please disclose above amount entry.
                                Thanks
                                MAHENDRA SINGH
                                Mob. No. [protected]
                                PhonePe customer support has been notified about the posted complaint.
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                                  M
                                  mandar ingale 30
                                  Sep 30, 2020
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                                  I had made one payment through phone pe it was on pending for 8 hrs and after that phone pe showing it successful but receiver said he has not received money.I also raised ticket to phone pe but no use.
                                  Transaction id P2009261842535964657253
                                  UTR No.[protected]
                                  Please help me to get issue solved.
                                  PhonePe customer support has been notified about the posted complaint.
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                                    S
                                    Softy Chary
                                    Sep 30, 2020
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                                    Address: PhonePe

                                    I have transferred money to my brother account through phonepe, the transaction show success message amount transfer successfully to kotkoju narendrachary but that amount not credited in his account. That amount credited another person account. They are showing front end right person name and transfer to another person in background.
                                    PhonePe customer support has been notified about the posted complaint.
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                                      P
                                      Pârãs Gûptâ
                                      Sep 29, 2020
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                                      Address: Jain colony nagre ki pahadiya

                                      After 48 hours i dont get money to my bank account
                                      PhonePe customer support has been notified about the posted complaint.
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                                        D
                                        Deepak Tribhuvan
                                        Sep 28, 2020
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                                        Address: Aurangabad ,waluj

                                        Amount 5, 500 Rs deducted on 23 Sep (6:08) and the transaction was successful but amount not reached to the receiver’s bank yet. Every time I get a reply from your support team plz wait for 24 hr and now today 5 days passed and still money not credited to th receivers bank.
                                        So look into this issue and give a proper service for this kind of issues.
                                        PhonePe customer support has been notified about the posted complaint.
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