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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 73

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V
Vivek R. Vora
from Mumbai, Maharashtra
Aug 23, 2020
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I want to deactivate phonepe account but customer care number doesn't show or even give answer on how to delink bank account. Phonepe is promoting Amir Khan who is anti Indian and alia Bhatt whose father killed sushant Singh. So after their promotion dont qant to use phonepe anymore.
PhonePe customer support has been notified about the posted complaint.
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    P
    Prasu Kumar
    Aug 22, 2020
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    The amount 15, 000 was debited from my account, still, it's not credited to the beneficiary, its already 3 days got over.
    I complained to phonepe customer care they are saying its already credited.
    in bank they are saying we are not received money
    PhonePe customer support has been notified about the posted complaint.
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      J
      Joseph Lalsiama
      Aug 22, 2020
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      I used phonepe apps for a while. And it was a very useful apps. Most of my transcation was through this apps. But on 11 August 2020 5:56pm while trying for many times to transfer some money for house rent. I might by accident hit something. But i could not check the balance since for few days there is UPI problems. When i could check the balance after sometimes rs 4999 was already cut. But in history its said failed transcation.
      So please do take the matters and kindly refund the money. I will be very glade and would advice to all my friends to used phonepe. Yours faithfully
      Joseph Lalsiama
      PhonePe customer support has been notified about the posted complaint.
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        P
        Pannamal
        Aug 22, 2020
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        I had started loading Broadband payment page and entered the amount for recharge but the recharge amount is done for DTH.
        PhonePe customer support has been notified about the posted complaint.
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          A
          Aayushi Shrivastava
          Aug 21, 2020
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          Phone pe mera number verify ni le rha hai jbki sim se msg charge kattt jaa rha hai lekin le ni rha hai... Jldi se mera problem solve kijiye
          PhonePe customer support has been notified about the posted complaint.
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            V
            Varsha Madgulkar
            Aug 20, 2020
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            Previously from my account Rs. 438 rupees deducted, yesterday from my account Rs. 2895 amount is deducted and today also from my account Rs. 1420 amount is deducted in the name of phone pe customer care executive.
            PhonePe customer support has been notified about the posted complaint.
            Sir
            Request sir my name bishan dass I am poor man my has the ditect my accounts what I am missing what rong accounts trnsefor my missing what I shore my mistake what this mistake than apassion that apassion was sositis phonepe I am castumer that Marchant was Recharge or dish recharge or etc than time pass sir ji my money was refund may be help you sir ji all document attch the frods
            Sir request mare pass jo bi money thi ghar chalan ke lia hi mare pass 5833 rupees tha ma kuch dakh raha tha usma rewards dikha ta mana soch chak kare lata hu jab mana chak kiy ta mana soch mare khata ma ah janga what my accounts cut tha
            Dear sir
            Received call from number:[protected] came in the morning regarding some cashback offer. Firstly Rs 4500 was debited and then caller said to get the return of that money he asked balance amount in account must be transferred and by holding the call then Rs 4000 was debited. soon after transferring he blocked my number and and other number as well which i tried after long time got in touch with new number and understood that The bengali person who spoke eariler Mr Arun Kumar Singhaniya is not working with Phonepe
            later when connected with Customer care of Phonepe we understood that there is no one with that number
            Unofortunatly number is registered in truecaller as the number of Phonepe only.

            i have registered the complaint with HDFC WITH My complaint number given by the branch is 12318865 and the number given by the phone banking department is mumt[protected].
            Requesting you to resolve the matter and get refunded my money
            if not it will be proved that Phone pay is a week site which can not guarantee the subscriber .
            Tanvi
            [protected]
            tanvi1's reply, Sep 23, 2020
            1 month since complaint registered still no response .
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              S
              sridevi shetty
              Aug 20, 2020
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              Transaction successful but amount not yet credited

              I have made a transaction of 43500 on phonepay...the transaction is successful but amount has not yet been credited to the receiver... nobody is helping me here..called the phonepay customer care..they only say the transaction is successful..no problem from our end..who is responsible for my money?..it is an emergency payment...
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              V
              vip Sachin
              Aug 19, 2020
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              Address: At/post:baluti dist: vijaypur tq : basavan bagewadi

              Sir transaction failed but money deducted in my account
              PhonePe customer support has been notified about the posted complaint.
              Aug 19, 2020
              Updated by vip Sachin
              Sir transaction is failed but money deducted from my account

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                G
                Gousemhiddin
                Aug 19, 2020
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                Money has not refunded though debited from my account

                I used phone pe app on 14/08/2020, 08:21 PM to pay for my medicines. It summed to be Rs.655/- The first time the transaction was not successful though it debited from my account. So, I repeated the same and for the second time the transaction was successful. I waited for 2-3 working days for the refund which was debited from my account during the first transaction. Please help me regarding the same and see that the refund takes palce shortly....
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                S
                Soundar Nan Avan Illai
                Aug 19, 2020
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                Address: 678.ayan Malai at.gangeapuram.samuthvapuram.632313

                Rs.2000 my account not please call me complaint
                PhonePe customer support has been notified about the posted complaint.
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                  S
                  Sanghnak Parichalak
                  from Pune, Maharashtra
                  Aug 18, 2020
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                  Money deducted but not credit in account
                  And not reverce in my own account P2008171258501161931700 here is my transaction number
                  PhonePe customer support has been notified about the posted complaint.
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                    M
                    Mofika
                    Aug 18, 2020
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                    Address: D/84 w/5 AMC church street, Gudalur

                    I send the money to the wrong account number...refund me
                    PhonePe customer support has been notified about the posted complaint.
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                      K
                      kadappaswamyks swamy
                      Aug 18, 2020
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                      Regarding above my subject I have phone pe account earlier it works well. But our bank amalgamation bank of baroda. Earlier it as Vijaya bank, now I faced problem that my account number or mobile number doesn't fetch any bank account.please guide me
                      Thank you
                      PhonePe customer support has been notified about the posted complaint.
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                        D
                        dillip paal
                        Aug 18, 2020
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                        For kyc verification i got a call from a number and he ask card number and hacked my debit card and 22997 amount has deducted from my account.
                        please do he needful for me sir.
                        PhonePe customer support has been notified about the posted complaint.
                        Aug 18, 2020
                        Updated by dillip paal
                        for kyc verification i got a call from a number and he ask card number and hacked my debit card and 22997 amount has deducted from my account.

                        from his number i got a call for kc verification [protected].
                        please do he needful for me sir.

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                          A
                          Aug 18, 2020
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                          Dear sir, I have booked ticket from irctc by using phone but ticket not issue and amount deducted, I called 2days ago to phone pay customer care they said within 2 days amount will be credited in your a/c. My phone pe mob no is [protected].plz help me for refunding money from phone pe, I called the irctc, they said we have not receive money.
                          PhonePe customer support has been notified about the posted complaint.
                          Aug 18, 2020
                          Updated by [email protected]
                          Dear sir, I have booked ticket from irctc by using phone but ticket not issue and amount deducted, I called 2days ago to phone pay customer care they said within 2 days amount will be credited in your a/c. My phone pe mob no is [protected].plz help me for refunding money from phone pe, I called the irctc, they said we have not receive money.

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                            T
                            Thejaswini Krishnappa
                            Aug 17, 2020
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                            Transaction status is pending from 2 hours and also i messaged to hep support and they told wait 1 hour but still not process in transaction status
                            PhonePe customer support has been notified about the posted complaint.
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                              A
                              Akhilrraj
                              Aug 17, 2020
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                              Transaction is still pending after one hour

                              I had send an amount of rs 3000 via phone still the transaction is pending is shown in the app and received message from bank that mentioned amount got debited from my account still phone pe is showing the transaction is pending and the recipient didn't receive money and the amount got losted from my account...
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                              A
                              amolkurhe99
                              Aug 17, 2020
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                              Address: Marhal, Sinnar, Nashik Maharashtra

                              While paying for the fees of Rs 3000 for Application of IITM online course on https://onlinedegree.iitm.ac.in/admissions.html from my phonepe registered on mobile number [protected], the transaction failed with Rs 3000 debit.
                              Debited from - mob. +[protected]
                              Transfering to - https://onlinedegree.iitm.ac.in/admissions.html (Apply)
                              Dated on - 17/08/2020
                              Time - 21:32

                              We request phonepe support to for refund of money.
                              PhonePe customer support has been notified about the posted complaint.
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                                S
                                Sai Venkat Prakash
                                Aug 17, 2020
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                                My transaction is pending state but the contact support team said they will update with in 1 hour but still the transaction is in pending state
                                PhonePe customer support has been notified about the posted complaint.
                                Aug 17, 2020
                                Updated by Sai Venkat Prakash
                                Transaction is in pending state
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                                  G
                                  Gurunadharao Boddepalli
                                  Aug 17, 2020
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                                  Address: Dusi post villages amadalavalasa mandalam srikakulam dist Pin 532484 AP state mobile number 9440635529

                                  Dear sir..
                                  Dt 16.08.2020 my mobile phone pay app display the messages You ve won phone reward you ve won amount 2709/- but my childrens given my you pin so wrongly debt my amount and refund amount my account please

                                  Claim sender details
                                  [protected]@upi
                                  [protected]
                                  Transaction ID P2008161645176752572364
                                  UTR[protected]
                                  Amount 2709/-
                                  PhonePe customer support has been notified about the posted complaint.
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