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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 73

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S
sridevi shetty
Aug 20, 2020
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Transaction successful but amount not yet credited

I have made a transaction of 43500 on phonepay...the transaction is successful but amount has not yet been credited to the receiver... nobody is helping me here..called the phonepay customer care..they only say the transaction is successful..no problem from our end..who is responsible for my money?..it is an emergency payment...
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vip Sachin
Aug 19, 2020
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Address: At/post:baluti dist: vijaypur tq : basavan bagewadi

Sir transaction failed but money deducted in my account
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Aug 19, 2020
Updated by vip Sachin Sir transaction is failed but money deducted from my account

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    G
    Gousemhiddin
    Aug 19, 2020
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    Money has not refunded though debited from my account

    I used phone pe app on 14/08/2020, 08:21 PM to pay for my medicines. It summed to be Rs.655/- The first time the transaction was not successful though it debited from my account. So, I repeated the same and for the second time the transaction was successful. I waited for 2-3 working days for the refund which was debited from my account during the first transaction. Please help me regarding the same and see that the refund takes palce shortly....
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    S
    Soundar Nan Avan Illai
    Aug 19, 2020
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    Address: 678.ayan Malai at.gangeapuram.samuthvapuram.632313

    Rs.2000 my account not please call me complaint
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      S
      Sanghnak Parichalak
      from Pune, Maharashtra
      Aug 18, 2020
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      Money deducted but not credit in account
      And not reverce in my own account P2008171258501161931700 here is my transaction number
      PhonePe customer support has been notified about the posted complaint.
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        M
        Mofika
        Aug 18, 2020
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        Address: D/84 w/5 AMC church street, Gudalur

        I send the money to the wrong account number...refund me
        PhonePe customer support has been notified about the posted complaint.
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          K
          kadappaswamyks swamy
          Aug 18, 2020
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          Regarding above my subject I have phone pe account earlier it works well. But our bank amalgamation bank of baroda. Earlier it as Vijaya bank, now I faced problem that my account number or mobile number doesn't fetch any bank account.please guide me
          Thank you
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            D
            dillip paal
            Aug 18, 2020
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            For kyc verification i got a call from a number and he ask card number and hacked my debit card and 22997 amount has deducted from my account.
            please do he needful for me sir.
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            Aug 18, 2020
            Updated by dillip paal             for kyc verification i got a call from a number and he ask card number and hacked my debit card and 22997 amount has deducted from my account.

            from his number i got a call for kc verification [protected].
            please do he needful for me sir.

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              A
              [email protected]
              Aug 18, 2020
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              Dear sir, I have booked ticket from irctc by using phone but ticket not issue and amount deducted, I called 2days ago to phone pay customer care they said within 2 days amount will be credited in your a/c. My phone pe mob no is [protected].plz help me for refunding money from phone pe, I called the irctc, they said we have not receive money.
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              Aug 18, 2020
              Updated by [email protected]               Dear sir, I have booked ticket from irctc by using phone but ticket not issue and amount deducted, I called 2days ago to phone pay customer care they said within 2 days amount will be credited in your a/c. My phone pe mob no is [protected].plz help me for refunding money from phone pe, I called the irctc, they said we have not receive money.

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                T
                Thejaswini Krishnappa
                Aug 17, 2020
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                Transaction status is pending from 2 hours and also i messaged to hep support and they told wait 1 hour but still not process in transaction status
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                  A
                  Akhilrraj
                  Aug 17, 2020
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                  Transaction is still pending after one hour

                  I had send an amount of rs 3000 via phone still the transaction is pending is shown in the app and received message from bank that mentioned amount got debited from my account still phone pe is showing the transaction is pending and the recipient didn't receive money and the amount got losted from my account...
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                  A
                  amolkurhe99
                  Aug 17, 2020
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                  Address: Marhal, Sinnar, Nashik Maharashtra

                  While paying for the fees of Rs 3000 for Application of IITM online course on https://onlinedegree.iitm.ac.in/admissions.html from my phonepe registered on mobile number [protected], the transaction failed with Rs 3000 debit.
                  Debited from - mob. +[protected]
                  Transfering to - https://onlinedegree.iitm.ac.in/admissions.html (Apply)
                  Dated on - 17/08/2020
                  Time - 21:32

                  We request phonepe support to for refund of money.
                  PhonePe customer support has been notified about the posted complaint.
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                    S
                    Sai Venkat Prakash
                    Aug 17, 2020
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                    My transaction is pending state but the contact support team said they will update with in 1 hour but still the transaction is in pending state
                    PhonePe customer support has been notified about the posted complaint.
                    Aug 17, 2020
                    Updated by Sai Venkat Prakash                     Transaction is in pending state
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                      G
                      Gurunadharao Boddepalli
                      Aug 17, 2020
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                      Address: Dusi post villages amadalavalasa mandalam srikakulam dist Pin 532484 AP state mobile number 9440635529

                      Dear sir..
                      Dt 16.08.2020 my mobile phone pay app display the messages You ve won phone reward you ve won amount 2709/- but my childrens given my you pin so wrongly debt my amount and refund amount my account please

                      Claim sender details
                      [protected]@upi
                      [protected]
                      Transaction ID P2008161645176752572364
                      UTR[protected]
                      Amount 2709/-
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                        P
                        Pankaj Varule
                        Aug 17, 2020
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                        I have done payment for my electricity bill of rs. 1590 /- through phonepe app on 21st july' 2020 with transaction number -
                        N2007211240407067842921
                        I did not received the receipt for the same. I request you to please send a copy of receipt to my email on urgent basis ([protected]@gmail.com). I am attaching the snapshot of the transaction done through app.
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                          K
                          Kiran Kumar.L
                          Aug 17, 2020
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                          Amount has not recevied by the beneficiare.
                          on 12-Aug-2020 at 12:04pm the transaction has completed but the Beneficiare didn't receive the Amount yet...!
                          The amount is 900Rs.
                          The Transaction ID P2008131204044947826049
                          please transfer to the Beneficiare account or refund it .
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                            শ
                            শান্তনু চক্রবর্তী
                            Aug 17, 2020
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                            Address: Malugram, Shibbari road silchar

                            Mistakly transfer the amount of Rs 4000/- on another acount. So plz refer me the acount holder name or refund my amount, on my wallet. what can i do now
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                              S
                              Suri7674
                              Aug 16, 2020
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                              Sir, money in my account debited but it's saying no money has debited from my account
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                                S
                                Saı Aŋệ Nệŋu
                                Aug 16, 2020
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                                I referred my friend, and he installed with my link and he registered upi and as first transaction he send 500 even though refer earn not credited this so unfair
                                When he was sending the first transaction, i was beside him, while he was sending the app itself showed first transaction
                                I think you will help me asapa
                                PhonePe customer support has been notified about the posted complaint.
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                                  B
                                  Brokers Point - Investing
                                  Aug 16, 2020
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                                  I have done recharge 15 july 2020 of 199 is failed then 13 aug my recharge 199 is again. Jio does not sent me invoice of these two recharge.in two mouth i have recharge four times two is successful two is failed. I have lost 398 amount.
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