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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 74

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S
soha afreen
Aug 15, 2020
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Address: Warangal

Hello sir i have received a scratchcard of phonepe reward
Then i claimed that scratvhcard my money 4653rs debited from my account
How can i refund that money
Please help me sir
Thank u
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    S
    swateja sadawarte
    Aug 15, 2020
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    14/08/2020 @6:55 pm evening someone calls me saying that you have phonepe notification check it on call and u have recived 4500 cashback you have to recive it then he said i have to downlod anydesk app and he said me to apen phone pay and said to pay me by addind my card no. And he stole my rs 17000 by doing fraud
    PhonePe customer support has been notified about the posted complaint.
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      G
      gudla swaroopa1919
      Aug 14, 2020
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      Here at august 11th in my account some body credit 30, 000 rupees in account for my hospital purpose.in their account amount will be debited and show their transaction succesful but in my account amount will not credit... Already 80hours completed... Please accpet my request and check transactions and mesage me what is the problem please... Urgent required for me for hospital purpose... Please
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        S
        sheetalsoni.in
        Aug 14, 2020
        Resolved
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        Resolved

        I had put up up post on olx for selling a furniture item and a person contacted me and agreed on the amount. He insisted on paying the amount via phonepe and sent a qr code to scan and authorise the payment. Before that to prove he isn’t fraud, he opted same method to transfer rs5 in my account and asked me to approve. This time rs 5 got credited in my account so i proceeded to accept rs8000 amount also but this time the amount got debited from my account. That person posed an army personnel.
        Aug 6, 2021
        Complaint marked as Resolved 
        PhonePe customer support has been notified about the posted complaint.
        Dear OLX User,

        Greetings from Team OLX!

        We completely understand your situation and apologize for the inconvenience caused.

        It would be great if you could share the contact details of the person that you are referring to.

        In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

        We look forward to serve you better.
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          J
          Jinal Parmar
          Aug 13, 2020
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          On 12/8/20 i have see a phone pay scratch coupon and i have scratch it and after that 1947 rs have been deducted 3 times from my account so total 5841rs.
          Plz help me to get this money back
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            P
            P Sri Lakshmi
            Aug 13, 2020
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            My Phonepe No.[protected], my name P Sri Lakshmi, I have transferred some amount to my friend and the transaction failed, but the amount was deducted from my account one week back, that amount was not came back to my bank account. I have contacted bank but bank saying they can not do anything.
            PhonePe customer support has been notified about the posted complaint.
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              Y
              Yuvaa Sing
              Aug 13, 2020
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              Address: Khattalwada, Wadgaon, Maharashtra

              He said me to give the mobile but not give us ans take the money by phone pe
              +4 photos
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                A
                Adv mazhar
                Aug 13, 2020
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                I am a old customer of phonepe and using this app by regularly. But today 8:00 a.m. a massage came from phonepe alongwith phonepe logo about reward point rs. 1789 for credit in my account. At that time I understood that this massage came from phonepe. I use my security code and instead of credit amount rs. 1789 has debited into my account (regd. Mob no. [protected]). I have lodge complaint to hdfc customer care as well as phonepe customer care executive. And also lodged complaint to police station Vaijapur District Aurangabad Maharashtra and also lodged complaint in cyber crime branch Aurangabad rural, Maharashtra by e-complaint.
                So I request you to take strict action against phonepe and to return my debited amount rs.1789/- as early as possible.
                Thanking you,
                Yours,
                Baig Mazhar Karim Baig
                Khangalli at tq. Vaijapur-423701 dist. Aurangabad(Maharashtra)
                Cell no. [protected] alternative mobile no. [protected]
                +1 photos
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                  P
                  Priti P
                  Aug 12, 2020
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                  By a fraud phone call [protected] I called to accept cashback in phonepay and I did but 24000 debited from my account as a fraud
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                    S
                    Sushrut Oza
                    Aug 12, 2020
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                    On 11th aug 2020 i did a money transfer of inr 15000 through phonepe.
                    The transaction is successful but the receiver hasn't yet received the amount.
                    I went to sbi bank and told them about the issue. They said you need to contact phonepe customer care.
                    So i raised my issue on phonepe customer care and they gave me a token and no response on it yet.
                    All the filled account details were correct for the transaction.
                    Here is the transaction id - p2008111147534089527736
                    +1 photos
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                      C
                      CA Vibha Prajapat
                      Aug 11, 2020
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                      I was searching song on google in between a pop came that i won reward of rs. 2709 and given option that claim it. I just click it and my money is debited please get back my money.
                      Your vpa [protected]@ybl linked to your a/c no. Xxxxxx2736 is debited for rs. 2702.0 and credited to vpa [protected]@apl upi ref no.[protected]. Please take action against it.
                      PhonePe customer support has been notified about the posted complaint.
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                        D
                        Deb Kiran
                        Aug 11, 2020
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                        I send rs 3000 through phonepe upi to another phonepe user on 4/08/2020 money will be credited to reciever acount and immediately money is reversed from reciever acount but not credited to my account still now, also phonepe transaction showing success.

                        Here is upi transaction utr no-
                        P2008041758178776278264

                        My sbi account no is - [protected]
                        Reciever sbi account no is - [protected]

                        Here im attaching reciever acount statement, look at 4/08/20 transactions, please check and refund my money as soon as possible.
                        Please help me. I contact to sbi branch and phonepe customer support but no one help me. Please give my money back, please 🙏
                        +1 photos
                        PhonePe customer support has been notified about the posted complaint.
                        Aug 12, 2020
                        Updated by Deb Kiran
                        Also inform to SBI if possible
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                          A
                          Ajmal Basheer
                          Aug 11, 2020
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                          Resolved

                          Hi team,

                          When i called to their customer support each one is saying different stories and no one is giving proper reason. Finally talked with am he said due to illegal activities account has been blocked. Though am a genuine user of phonepe have not done any illegal transaction and infact not been used phonepe for any kind of illegal activities without any prior information account has been blocked and my gold got stucked in the wallet and also my bank details still been liked with phonepe. Am not sure whether it will be secured over there are not??

                          Can you help me out of this case. Awaiting for your positive response.
                          Thank you.
                          +1 photos
                          Aug 11, 2020
                          Complaint marked as Resolved 
                          Resolved
                          PhonePe customer support has been notified about the posted complaint.
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                            S
                            Sathish Surekha
                            Aug 10, 2020
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                            Address: 184/a, Anna street pullarambakkam

                            My phonepe wallet 2095 is closed successfully showed inthe display screen. The had 7 to 9 working days to refund in your says that message, but not recieve in my account or debit card.
                            +2 photos
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                              V
                              vaibhavbpatil3030
                              Aug 10, 2020
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                              Address: Rui Tal Indapur Dist Pune

                              I am vaibhav markad (Mob :- [protected]) on 08 august 2020 01:54 pm i transfer 20000 amount to mr. Bhgvan shankar mali contact no [protected] the status of transaction is successful but did not get money, i have complaint to phonpe on app but diid not response..
                              Transaction id :- p2008081354477411309270

                              I request a transfer amount to receiver or return me
                              +1 photos
                              PhonePe customer support has been notified about the posted complaint.
                              my complaint against transaction of 20000 to bhagvan shankar mali is resolved .. transaction is successfully done and amount get to receiver
                              thanks
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                                R
                                Rohit Vn
                                Aug 10, 2020
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                                Referral cashback not received

                                I have referred my friend and he was first time user he made a transaction after installing through my link but i haven't received cash back...
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                                V
                                Vinaykumar02
                                Aug 10, 2020
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                                Hello phonphe,

                                This morning i received a call from [protected] stating that he is a customer care agent from phonepe and he said that i have won a cashback of rupees 4500. He asked me to open the phonepe app and click on the bell symbol on app which will give me the cashback.

                                I found that the request is to transfer rs. 4500 from my account to the [protected]@paytm account.

                                On questioning this guy why the requests for money transfer he disconnected the call and it tried to call back but was not connecting.

                                I declined the request, but could have been. Cheated if i was not attentive.

                                Request you to either block this [protected]@paytm to prevent any further fraud.

                                Thank you,
                                Vinay kumar
                                PhonePe customer support has been notified about the posted complaint.
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                                  V
                                  Vaasu12345
                                  Aug 9, 2020
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                                  Hello sir i got a message from phone pay that u won the reward of 1998 click link to cliam into your account i transfered account but it's fraud amount is debited from my bank account please kindly resolve my problem
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                                    D
                                    Deekshith Karkera
                                    Aug 9, 2020
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                                    Address: Palayamajalu house noonjibalthila village&post kadaba taluk d.k

                                    3998 refund
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                                      V
                                      Vaasu12345
                                      Aug 8, 2020
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                                      I am requesting to refund my deduction amount without my notice please kindly resolve my issue
                                      +1 photos
                                      PhonePe customer support has been notified about the posted complaint.
                                      Aug 08, 2020
                                      Updated by Vaasu12345
                                      I am requesting to please refund my deduction amount with the following attached image and resolve it soon please

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