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PhonePe Complaints & Reviews

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Updated: Sep 28, 2026
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PhonePe reviews & complaints page 83

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R
rashmibiswas
from Pune, Maharashtra
Jul 10, 2020
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Transaction id ax1638814ecf9fd4902b21fd0d07e1787

11:46 am on 10 jul 2020

Transaction was successful, amount deducted but order not placed
PhonePe customer support has been notified about the posted complaint.
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    V
    Vijay Polekar
    Jul 10, 2020
    Resolved
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    Address: Dattnagar ,Ambegaon BK

    I paid rs.10200 to ramdev mobile shopee using phone pe but amount not creidted in ramdev mobile shopee account.
    Utr no[protected]. But amount debited from my account. Phone pe was at start is pending then after 3hours wastransaction successful. Seller say amount not creadited in account and will be return once deposited. But amount not return by ramdev mobile shopee and also complaint not resolve by phone pe
    Jul 10, 2020
    Complaint marked as Resolved 
    No Step
    PhonePe customer support has been notified about the posted complaint.
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      V
      Vijay Polekar
      Jul 10, 2020
      Resolved
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      Resolved

      Address: Dattanagar Chowk ,Ambegaon

      I paid rs.10200 to ramdev mobile shopee using phone pe but amount not creidted in ramdev mobile shopee account.
      Utr no[protected]. But amount debited from my account. Phone pe was at start is pending then after 3hours wastransaction successful.

      So i lost my money due to phone pe
      Jul 10, 2020
      Complaint marked as Resolved 
      No Step
      PhonePe customer support has been notified about the posted complaint.
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        V
        Jul 10, 2020
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        I made payment and money is debited from bank but status is pending. Of payment. May i know the reason behind this.
        PhonePe customer support has been notified about the posted complaint.
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          J
          Jeevan Jazz
          from Hyderabad, Telangana
          Jul 9, 2020
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          Transaction id :- p2007091642253854853556
          Rs 205 was deducted from my account and not credited to merchant account.
          It shows transaction pending in my phonepe.

          Why is this problem persisting in the digital payment inspite of so many developments?

          Kindly credit back my account
          PhonePe customer support has been notified about the posted complaint.
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            A
            Archana Ramaiah
            Jul 9, 2020
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            Hello,

            What gift card what Phonepe is providing on every transactions are fake, the code is not at all working, check with couple of codes but none of the codes are working with any app/brand.
            Why you guys simply Chet us and we should forget about cashbacks now a day. Getting only useless gift cards.

            Regards,
            Archan
            PhonePe customer support has been notified about the posted complaint.
            Phone pe are cheaters on the scheme of purchase of gift card they simply take cash and the passwor and id not work at all. what kind of the app is this we should take them to consumer forum for this kind of cheating and fraudulent dealing to us.
            What u do with so many information? Anyone's problems have u ever been solved? Every day many people are facing this fraudulent gift card disputes... just shame on u people. What kind of app u r making for people...which is not at all safe to use... this is the digital world... in the name of app thugoing people.. and we r the poor people can't do anything for it. ... just kamao and gawao... so that lazy fraudulent people can enjoy without any struggle.
            Contact PhonePe Support... this is totally waste... these people only ask what they want... our issue cannot mention property... just fed up off this now.
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            12 found this helpful
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              G
              Gauravy31
              Jul 9, 2020
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              Address: Wz-4, sadh nagar, palam colony, street no. 1

              I did a fastag recharge of rs500 from my Phonepe app on 6 of July but didn't received any recharge. So I called customer care and they told me that the recharge will be done soon but it didn't happened. Then they told me that the recharge is done but when I checked my balance it was same as rs 39 which was before. Then they told me to raise a chargeback against sbi.
              PhonePe customer support has been notified about the posted complaint.
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                B
                bhakti me shakti
                Jul 9, 2020
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                Dear sir,
                I have received in notification bar for phonepe scratch card voucher link from my mi browser. So i forget it at
                This link was fraudable link. I opened only my appslock and transaction pin and apps lock same so i have typed my transaction
                Pin suddendly rupees 1709 debited in my bank account. After i have checked my transaction this is
                Unknown person and fraudable online request.

                Pls find below attached images for your reference

                Please refund my amount i am not authorized this transaction so many fraudable transaction found online.
                In future i am aware sir. Pls raise customer complaint and refund my money.

                Take necessary action for this unknown person.
                PhonePe customer support has been notified about the posted complaint.
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                  M
                  Monty sonlanki
                  Jul 9, 2020
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                  I had complained about my money transfer problem and i didn't get any update or feedback from company.
                  PhonePe customer support has been notified about the posted complaint.
                  Jul 09, 2020
                  Updated by Monty sonlanki
                  I was transferring 2000rs from my one bank account to my another bank account on 30th of July and by mistake I clicked on 'to account' rather than clicking on 'to self' option so my money has been deducted and has not transferred in my another account update names been 8 days I had not got any update and no phone calls.. shayari quest phonepay please answer my question or solve my problem..
                  Jul 09, 2020
                  Updated by Monty sonlanki
                  So I request phonepay to solve my problem asap..
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                    S
                    SANJAYKUMAR CHOUBEY
                    Jul 9, 2020
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                    Address: Railway colony, Qrno. D/10/2. Jharsuguda, odisha

                    As on yesterday at 16.30 hours, i was received a screen page of my mobile that you have own rupees 1609 and for credit into your account click the following, i was clicked and same value was debited from my account not credited. Such matters is sending in two number of screenshot also. Kindly observe the same and take suitable action in this regard and oblige me. Thanking you.
                    PhonePe customer support has been notified about the posted complaint.
                    Jul 09, 2020
                    Updated by SANJAYKUMAR CHOUBEY
                    R/Please, Resolve my issue and oblige me.
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                      S
                      Siva Krishna117
                      Jul 8, 2020
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                      I have send money to wrong number through phone pay and he swithed off his mobile please help me to get back my money.
                      PhonePe customer support has been notified about the posted complaint.
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                        S
                        Syedg123
                        Jul 8, 2020
                        Resolved
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                        Resolved

                        Address: Phone Pe

                        Hello

                        I did payment via phone Pe on 06/07/2020 through my debit card of rs 5525.95.. The money has been deducted but showing transaction failed in Phone Pe. Please resolve my problem

                        Transaction via Phone Pe.
                        PayU
                        Jul 14, 2020
                        Complaint marked as Resolved 
                        Thank you.. My problem is Resolved
                        PhonePe customer support has been notified about the posted complaint.
                        Jul 08, 2020
                        Updated by Syedg123
                        Please resolve my problem ..

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                          A
                          A R Rasal
                          Jul 8, 2020
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                          Address: At Alipur

                          Phone pe वरून फोन आला 4200 रूपये gift card मिळाले व ते accept करण्यासाठी तुम्ही नोटिफिकेशन येईल व आल्यावर send करा असे सांगून 4200रूपये account मधुन 3वेळेस कट केले गेले त्या व्यक्तीचे नाव राहुल शर्मा होते
                          PhonePe customer support has been notified about the posted complaint.
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                            S
                            Sharath 1990
                            Jul 8, 2020
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                            Address: Airtel

                            By mistake i recharged my friend number i don't want it so refund it or transfer my money to my recharge.
                            PhonePe customer support has been notified about the posted complaint.
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                              K
                              karthika@07
                              Jul 7, 2020
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                              Dear sir,
                              I have received in notification bar for phonepe scratch card voucher link from my mi browser. So i forget it at
                              This link was fraudable link. I opened only my appslock and transaction pin and apps lock same so i have typed my transaction
                              Pin suddendly rupees 1709 debited in my bank account. After i have checked my transaction this is
                              Unknown person and fraudable online request.

                              Pls find below attached images for your reference

                              Please refund my amount i am not authorized this transaction so many fraudable transaction found online.
                              In future i am aware sir. Pls raise customer complaint and refund my money.

                              Take necessary action for this unknown person.

                              Date :07.07.2020 21:46
                              Transaction id phonepe: p2007022034082816463677
                              PhonePe customer support has been notified about the posted complaint.
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                                R
                                Rahul bakale
                                Jul 7, 2020
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                                Address: 1st main 5th cross j.c extn harihar, Harihar

                                As the amount as been debited still the receiver did not git the amount
                                Sender number [protected]
                                Receiver number [protected]
                                PhonePe customer support has been notified about the posted complaint.
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                                  I
                                  Imtiyaz Memon M Hussain
                                  Jul 5, 2020
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                                  Address: Arihant Printers, 4 Shop Sunbeam Apts, Ahimsa Marg, Malad West, mumbai

                                  Mobile : [protected] amount rs.1, 867, utr no.[protected], date & time june 14, 2020 at 01.59 pm, remarks transaction success but amount not credited to account ticket id #1387999

                                  Till date not credited to my account bearing no. [protected]

                                  I have printing shop at malad w, one of my clients bought stationary and did his printing work total was rs.1, 867 he transferred the amount through phonepe but till date i have not received the amount
                                  PhonePe customer support has been notified about the posted complaint.
                                  Jul 05, 2020
                                  Updated by Imtiyaz Memon M Hussain
                                  My email id is [protected]@gmail.com
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                                    R
                                    Rhea Baruah
                                    Jul 4, 2020
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                                    Address: India
                                    Website: Phonepe

                                    I had made a transaction on 2nd july of Rs 25000. The transaction ID is P2007022038512208461388. The amount was debited from my account but the receiver has not received it. Its been two days now. Phone pay support/customer care also didn’t respond or reply to the ticket that was Being generated. I generated two tickets but not even one had a response. My ticket no is ticket 99539200. Please reply and help me with the matter as soon as possible. Very disappointed with the service.
                                    PhonePe customer support has been notified about the posted complaint.
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                                      A
                                      Adityarmnexa
                                      Jul 4, 2020
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                                      Address: Dhanbad

                                      My 13000 in 4 different transactions has been deducted from my phone pe account [protected]. I have not received the refund yet as all the 4 transfers failed.

                                      I am continuously calling the customer care team but they are not responding. Please raise a complaint against them.

                                      Aditya kumar
                                      [protected]
                                      [protected]@gmail.com
                                      PhonePe customer support has been notified about the posted complaint.
                                      Jul 04, 2020
                                      Updated by Adityarmnexa
                                      Not resolve yet
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                                        T
                                        tamilan tech 007 - தமிழன் டெக் 007
                                        Jul 4, 2020
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                                        Address: 1/182B,madam village,koothapadi (po),pennagaram (tk),dharmapuri (dt).636810

                                        Dear sir,
                                        I have received in notification bar for phonepe scratch card voucher link from my mi browser. So i forget it at
                                        This link was fraudable link. I opened only my appslock and transaction pin and apps lock same so i have typed my transaction
                                        Pin suddendly rupees 1709 debited in my bank account. After i have checked my transaction this is
                                        Unknown person and fraudable online request.

                                        Pls find below attached images for your reference

                                        Please refund my amount i am not authorized this transaction so many fraudable transaction found online.
                                        In future i am aware sir. Pls raise customer complaint and refund my money.

                                        Take necessary action for this unknown person.

                                        Date :02.07.2020 21:46
                                        Transaction id phonepe: p2007022034082816463677
                                        My bank transaction id utr: [protected]
                                        My phonepe mobile no : [protected]
                                        Upi id : [protected]ybl

                                        Pls reply me sir
                                        PhonePe customer support has been notified about the posted complaint.
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