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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 89

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S
Santakour
Apr 7, 2020
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Address: mumbai

Phonepe customer care number toll free number [protected]
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    N K Barve
    Apr 7, 2020
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    Address: Phone pe

    I am complaining you through mobile forum by your app for observe fraud by some one removing rs. 5000.00 through google play recharge code. For which i was not got any sms or otp. I complaining you n your ticket no. Is 91791975, but i am not getting any solution or received back my money. You are requested to caught the fraudulent person n send back my money as earliest.
    PhonePe customer support has been notified about the posted complaint.
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      Vinisha Agarwal
      from Mumbai, Maharashtra
      Apr 7, 2020
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      Issues is yet not resolved on ticket no[protected]
      Transaction happened from ICICI Bank into Phonepe PRI without my knowledge on 2-Apr-20 of Rs. 1041/-

      Unable to see the transaction in phonepe application history

      Kindly look into the issue and get it resolved
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        U
        Umesh Lachwani
        Apr 7, 2020
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        Address: Surat

        5 din pehle phone pay use kiya tha 3000 cut gaye samne nahi pahuche or mere pas msg aaya ki working 2 days me return aa jayenge but aaye nahi h so clear kariye is complain ko
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          M
          MANJU POWER
          Apr 7, 2020
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          Address: Old airport road murgeshpalya Bangalore

          He told I will give you job just pay 25000 like that I paid then is nu switch of
          Apr 07, 2020
          Updated by MANJU POWER
          He was fraud previous I don't no now I suffering pls get back my money
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            S
            Simanchal Pogaku
            Apr 6, 2020
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            Address: AT/PO-JARAPA.P.S- CHANDRA PUR DIST- RAYAGADA. STATE- ODISHA PIN - 765020
            Website: [email protected]

            Kindly enquiry it and provide me the RS.5441.00 to my account as soon as possible.
            Apr 06, 2020
            Updated by Simanchal Pogaku
            I have complain against this but there's no response from phonepe . customer care services . Kindly enquiry it and provide me as soon as possible.

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              Simanchal Pogaku
              Apr 6, 2020
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              Address: At/po- JARAPA P.S chandra pur Dist- Rayagada ,odisha pin 765020

              Please provide me the RS.5441.00 to my account as soon as possible.
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                R
                rajesh.sahani
                Apr 6, 2020
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                Dear Sir / Madam

                Mare sath fraud call se or whats app se 1600 rs ki money transfer ho gayi hai mari details and fraud transaction details is parkar hai :-

                Account Holder Name:- Nisha Kumari
                Account Number:- [protected]

                Fraud Phone Number:- [protected] & Whats No:- [protected]

                Amount transaction Details:-
                1. Debit Amount:- 1 rs 6:34PM 05 Apr 2020 Paid to LIPIKA RAJBANSI (upi ID:- [protected]@sbi) (Phone pe Transcation ID :- P2004051834359803667375)

                2. Credited Amount:- 2 rs 6:34PM 05 Apr 2020 received to gxhx [protected] (Phone pe Transcation ID :- P2004051834275614605786)

                3. Debit Amount:- 1600 rs 6:35PM 05 Apr 2020 Paid to LIPIKA RAJBANSI (upi ID:- [protected]@sbi) (Phone pe Transcation ID :- P2004051835518550632348)

                My phonepe Phone no:- [protected]
                My UPI ID is :- [protected]@ybl
                My Email ID is :- [protected]@ gmail.com
                My Phone No:- [protected], [protected]

                froudi ne muse call or whatsapp ki help se mare sath fraud kiya hai app se anurodh hai ki iski janch kre jald se jald or mara 1600 rs ka amount wapas krne ki kirpa kre apki ati kirpa hogi

                Regards
                Rajesh
                PhonePe customer support has been notified about the posted complaint.
                Apr 06, 2020
                Updated by rajesh.sahani
                Hello Sir / Madam Froud phone no: [protected] & whats app no
                [protected] ye hai. phele muse call aya mane pucha kon bol rahe ho bahi
                bola bhul gye mane bola bahi mane nahi phechana phir bolta phechano
                mane bola bahi tu ganesh yadav bol raha hai (mara dost hai ganesh yadav
                same isi ki voice thi) mane bola bol bahi kese yad kr liya apne chote bhai
                ko bola ak kaam kr do mane bola kya kam bola muse pase dalwane hai
                apke account me mare account me problem aa rahi hai mane apna dost
                smaj kr (Ganesh Yadav samaj kr) bola dal de bahi usne phehe mara
                account ka balance pucha mane bta diya phir 1 or 2 ki payment dali
                account me pase anne ke liye check krne ke liye phir 1600 ka QR scan
                code whatsapp no pr send kiya or mane scan kr ke apni BHIM upi ID dal di
                or mare account se 1600 kat gaye jb mare ko message aya tho mane bola
                bahi mare pase kt hai bola are tension mt lo mai hoon na de du ga or ye bol
                kr phone kat diya phir mane dubara call kiya usne nahi utaya tho muse sak
                ho gya or mane apne dost Ganesh yadav ke pass phone kiya or bola bahi
                mare pase dall de vo bola kon se pase mane use gali di or bola ruk mai
                abhi bta tu kon se pase mai Ganesh yadav ke ghar gya or use se ladai bhi
                ki pr usne baar baar yahi bola mane nahi kiya tare sath froud tb phir mane
                apne dost se sorry bol kr a gya. kirpya app Froud ke phone no or whatsapp
                se use dhuntne ki kosis kre

                Apr 06, 2020
                Updated by rajesh.sahani
                isi bande ne is no se 2 ki payment ki the photo me puri details hai

                Please help my account bank transfer amount wrong account payment please help help
                Please helphelp
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                  V
                  Vikash Singhania
                  Apr 6, 2020
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                  One of my friend wants to transfer money in my account and send me request money. When i press pay 5rs added to my account but next time when he send request money again 15000 amount is deducted from my account.
                  He did it by 2 transactions. I belive him becouse he is my old friend but money was transfered by some other person.

                  Sorry im little stressed so ma be im not able to explain but please try to undersatnd what iam saying.

                  Transaction id are:

                  Ptm20200406090385558685202004060213
                  Ptm20200406090385315586202004060219
                  PhonePe customer support has been notified about the posted complaint.
                  [protected]@icici
                  खूंखार gaming's reply, Apr 6, 2020
                  Payment-offline@icici
                  खूंखार gaming's reply, Apr 6, 2020
                  7865867812
                  Phonepe customer call and he told your 999 cash back is pending and he say do you want this money to following some process and any desk app through hack my mobile and total 23401 debit for my account [protected] this number call and say phonepe customer speaking
                  resisted FIR in taloja police station
                  Today i have did the recharge of 50 of Idea but money is debited from bank account but recharge is not received
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                    S
                    Sumanta Biswal
                    from Hyderabad, Telangana
                    Apr 6, 2020
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                    Resolved

                    my transaction fail but my money has been deducted from my account

                    On 3 april 2020i have a made a payment of rs 6, 427 with transaction id idfkl73yxc1klw1mj5aawzdc4tncgwx3t0w ([protected]@idfcbank but my transaction fail and a mount of 6, 427 has been deducted form my sbi account
                    Till now i have not got my money refund, i have complied to sbi but there is no responce and i have compled to phone pay they only send sms that is ill take time in this situation i have borrowed my with intrest and i paid my...
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                    G
                    Gurleenarora
                    Apr 4, 2020
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                    Hii its gurleen here i done my airtel number rechage but from last 3 days they are showing sending rechage request..
                    Firstly the message come the problem solve with in 24 hours...
                    Seconsly they message that the problem is solve in 48 hours but its three days gone the status is showing sending request
                    The mony is deducted from the bank account
                    PhonePe customer support has been notified about the posted complaint.
                    [protected]@gmail.com
                    Dear sir,
                    With due respect and humble submission of I beg to state that my self purna Chandra SAHu I will repayment a kisst loan app 5400 rupees.he will debited my account and not show in kisst loan apps .so you people are plz co-parete me ...txn I'd.-p2004011921114777824492
                    Please back my money please
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                      J
                      jaye341
                      Apr 2, 2020
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                      Utr ref no.[protected]
                      I got a payment link from the merchent stating that you are the reward of rupees 4900/- by mistake i have paid the amount and money got deducted from my account kindly do need full and refund my amount

                      He is calling from phonepe customers services and we have offer for you and he told me to go on notification and click on pay option and then he transfer 4900 from my account to his account please look at the attached file and solve the problem as soon as possible
                      PhonePe customer support has been notified about the posted complaint.
                      Dear sir,
                      I have recharged for rps 500 to you a phone number today which is not needed.so kindly requesting you to do the needful and refunding my cash
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                        K
                        Kvslaxman
                        from Powai, Maharashtra
                        Apr 1, 2020
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                        15000/- fraud case via phonepe...

                        One stranger customer called me, he has to take him 5000/-...but he misguide me via call And he raise request on phone pe to he asked me to do some process ...after that 15000/- debited from my account...i was cheated by him ...he fraudester...I want to know him who was that person ...phone pe is not giving details to me ...police is also not cooperating, ...i have transition id, And phone no. Of fraudester are [protected] and [protected]......
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                        A
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                        Address: KISHANGANJ, Kishanganj, Bihar, 855107

                        I booked a e-ticket 30/03/2020. I made the payment through phonepe upi option using
                        And money got deducted from my account but no ticket was booked and it is showing the message
                        'pending from bank end'
                        And it is still showing the same message.
                        Money hasn't been refunded and it is still pending.
                        The screenshot of the same is attached.
                        Kindly look into the matter and resolve the issue as soon as possible.
                        PhonePe customer support has been notified about the posted complaint.
                        Trans faied but amount debited.utr no=[protected] amount=5286.09 date 4th march 2020
                        My acount balance cutting please return my balance sir
                        Achchhelal Maurya Maurya's reply, Apr 2, 2020
                        Same
                        Maine phone pay se 8 August 2019 ko money transfer kiye or mere account se balance kam ho gya or samne wale ke account me nhi gya iski complaint maine bank me kiya bank wale bol rhe phone pay se hi paise refund ho skte h
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                          S
                          Shubhanj
                          Mar 31, 2020
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                          I have ordered food in swiggy from my phone pe wallet on November 2019 the money got deducted but the order was not processed I raised a request regarding the same in phone pe greviance. It's been now five months but still they have not refunded my money back Everytime they r just sending a assurance mail, few days back they took my full banking details and said me they r transferring my banking details to their finance department but nothing happened till now I have not got my refund
                          2 transaction of 111rs each were debited for the order but both transaction got cancelled
                          In these five months they have shown me how careless the phone pe representative and the company is. We r a middle class person we were using this app for quick services but they are just there to do fraud activities not in helping general public
                          I m now so much frustrated with their services that I deleted it's apps
                          I haVe also raised several complaints in their phone pe greviance but nothing changed
                          Please help me regarding this
                          PhonePe customer support has been notified about the posted complaint.
                          Apr 04, 2020
                          Updated by Shubhanj
                          They didn't gave a reply also
                          I transferred Rs. 10000 from my HDFC bank account to my Bank of Baroda account. The account was debited instantly but status was showing as pending. After 2 days it showed as successful transaction but the amount is still not credited to my account.
                          Maine 8 August 2019 ko phone pay se money transfer kiye or mere account se balance kam ho gya pr samne wale ke account me paise nhi gye isliye muje mere paise refund chahiye
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                            K
                            Karthik___Reddy
                            from Bengaluru, Karnataka
                            Mar 29, 2020
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                            On 28th march 2020 i've sent an amount of 7000 in two transactions (6500+500) to a person by mistake in phonepe. When i tried contacting him fir the refund, he is not responding to the call or anything. Please help me get refund of my money.
                            Phonepe transaction number: p2003281238000974774644 (₹6500)
                            P2003281334055914747993 (₹500)
                            Date: 28/03/2020
                            PhonePe customer support has been notified about the posted complaint.
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                              Y
                              yuvibalel
                              from Powai, Maharashtra
                              Mar 25, 2020
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                              Respected sir/madam

                              i am Yuvraj Sanjay Balel Requesting you that. i am booking the Bharat Gas cylinder from their official site but when doing payment from my father, s account on Phonepay the transaction was done through Phonepay Account debited Successfully but party Account (BharatGas) has not received the amount kindly verify the transaction and raise chargeback complaint and repay this amount to my account
                              I am calling their phonepe customer care many time but they not talking clearly
                              Ac no:-[protected]
                              Bank Name:-SBI
                              Transaction ID:- ICI1c221c8c130a4e7fb52dd641215f10b0
                              Transaction Date:-28/02/2020
                              Amount(RS):- 855/-

                              Yours Faithfully,
                              y.s.balel
                              PhonePe customer support has been notified about the posted complaint.
                              I pay my bill using phonepee, showing transaction success but amount not received by my bank.
                              I had been recharged using phonepe on 17/03/2020 and amount had beem debited from my account and not recharged yet.My money is missing and I don't know what to do.. please do immediate action
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                                S
                                Swapnil vajpeyi
                                Mar 25, 2020
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                                Address: 137, dharamshala road hardoi, Hardoi, Uttar Pradesh

                                Today I got call frm above no to recive a cashback of rs 4300 n when I accepted it deduct money frm my phonepe accnt n once again I accepted of rs 2100 as per convincing by caller its again deducted and once again rs 400 n at last rs 45...I hv screen shot of all d transaction n audio clip of whole convwrsation...its all about in screenshot attached
                                PhonePe customer support has been notified about the posted complaint.
                                Hello Phonepe,
                                I have done transaction through Phonepe app to Jio number and payment was deducted from bank but it is Saying that transaction done in Reliance Jio Infocom and my mobile was not recharged. I am attracting Transaction ID and Proof below.
                                Txn. ID : P2003202107253743259546
                                Hi Sir/Madam,

                                Good Morning!!!

                                Actually i sent money to my colleague Rs:2000/- yesterday Night through phonePe. But she doesnot have PhonePe account. But i sent her with To Contacts option. Himabindu Karamala, [protected]. The amount was debited from my account. Please check and do the needful.

                                Regards
                                Ramesh
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                                  R
                                  rahul (raju)
                                  Mar 24, 2020
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                                  regarding upi payment

                                  Address: B36 new Gupta colony ,Delhi 11009, New Delhi, Delhi

                                  On 23 march 2020 i have transfer rs 2670 via phone pe application from my bank hdfc. Amount has been deducted in wrong account but i m not able to identify the correct account holder. Actually i want to transfer it on another account. Need to know the account holder detail, name or identifation which i have transfer the amount. Waiting ur reply asap...
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                                  Swathi Swara
                                  Mar 20, 2020
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                                  Address: Bangalore Rural, Karnataka, 562162

                                  I have send amount to Vijaya bank customer of Rs.3500 initially it was failed but later by next try it was successful but amount was deducted twice that is Rs.7000 frrom my account but beneficiary received only once that is only Rs.3500

                                  Plz resolve this soon. I have also taken help from phonepe tickets they suggested for charge bank.
                                  PhonePe customer support has been notified about the posted complaint.
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