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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 89

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S
Simanchal Pogaku
Apr 6, 2020
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Address: At/po- JARAPA P.S chandra pur Dist- Rayagada ,odisha pin 765020

Please provide me the RS.5441.00 to my account as soon as possible.
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    R
    rajesh.sahani
    Apr 6, 2020
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    Dear Sir / Madam

    Mare sath fraud call se or whats app se 1600 rs ki money transfer ho gayi hai mari details and fraud transaction details is parkar hai :-

    Account Holder Name:- Nisha Kumari
    Account Number:- [protected]

    Fraud Phone Number:- [protected] & Whats No:- [protected]

    Amount transaction Details:-
    1. Debit Amount:- 1 rs 6:34PM 05 Apr 2020 Paid to LIPIKA RAJBANSI (upi ID:- [protected]@sbi) (Phone pe Transcation ID :- P2004051834359803667375)

    2. Credited Amount:- 2 rs 6:34PM 05 Apr 2020 received to gxhx [protected] (Phone pe Transcation ID :- P2004051834275614605786)

    3. Debit Amount:- 1600 rs 6:35PM 05 Apr 2020 Paid to LIPIKA RAJBANSI (upi ID:- [protected]@sbi) (Phone pe Transcation ID :- P2004051835518550632348)

    My phonepe Phone no:- [protected]
    My UPI ID is :- [protected]@ybl
    My Email ID is :- [protected]@ gmail.com
    My Phone No:- [protected], [protected]

    froudi ne muse call or whatsapp ki help se mare sath fraud kiya hai app se anurodh hai ki iski janch kre jald se jald or mara 1600 rs ka amount wapas krne ki kirpa kre apki ati kirpa hogi

    Regards
    Rajesh
    +1 photos
    PhonePe customer support has been notified about the posted complaint.
    Apr 06, 2020
    Updated by rajesh.sahani
    Hello Sir / Madam Froud phone no: [protected] & whats app no
    [protected] ye hai. phele muse call aya mane pucha kon bol rahe ho bahi
    bola bhul gye mane bola bahi mane nahi phechana phir bolta phechano
    mane bola bahi tu ganesh yadav bol raha hai (mara dost hai ganesh yadav
    same isi ki voice thi) mane bola bol bahi kese yad kr liya apne chote bhai
    ko bola ak kaam kr do mane bola kya kam bola muse pase dalwane hai
    apke account me mare account me problem aa rahi hai mane apna dost
    smaj kr (Ganesh Yadav samaj kr) bola dal de bahi usne phehe mara
    account ka balance pucha mane bta diya phir 1 or 2 ki payment dali
    account me pase anne ke liye check krne ke liye phir 1600 ka QR scan
    code whatsapp no pr send kiya or mane scan kr ke apni BHIM upi ID dal di
    or mare account se 1600 kat gaye jb mare ko message aya tho mane bola
    bahi mare pase kt hai bola are tension mt lo mai hoon na de du ga or ye bol
    kr phone kat diya phir mane dubara call kiya usne nahi utaya tho muse sak
    ho gya or mane apne dost Ganesh yadav ke pass phone kiya or bola bahi
    mare pase dall de vo bola kon se pase mane use gali di or bola ruk mai
    abhi bta tu kon se pase mai Ganesh yadav ke ghar gya or use se ladai bhi
    ki pr usne baar baar yahi bola mane nahi kiya tare sath froud tb phir mane
    apne dost se sorry bol kr a gya. kirpya app Froud ke phone no or whatsapp
    se use dhuntne ki kosis kre

    Apr 06, 2020
    Updated by rajesh.sahani
    isi bande ne is no se 2 ki payment ki the photo me puri details hai

    Please help my account bank transfer amount wrong account payment please help help
    Please helphelp
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      V
      Vikash Singhania
      Apr 6, 2020
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      One of my friend wants to transfer money in my account and send me request money. When i press pay 5rs added to my account but next time when he send request money again 15000 amount is deducted from my account.
      He did it by 2 transactions. I belive him becouse he is my old friend but money was transfered by some other person.

      Sorry im little stressed so ma be im not able to explain but please try to undersatnd what iam saying.

      Transaction id are:

      Ptm20200406090385558685202004060213
      Ptm20200406090385315586202004060219
      PhonePe customer support has been notified about the posted complaint.
      [protected]@icici

      fraud by sending money - Comment #3672808 - Image #0
      खूंखार gaming's reply, Apr 6, 2020
      Payment-offline@icici
      खूंखार gaming's reply, Apr 6, 2020
      7865867812
      Phonepe customer call and he told your 999 cash back is pending and he say do you want this money to following some process and any desk app through hack my mobile and total 23401 debit for my account [protected] this number call and say phonepe customer speaking
      resisted FIR in taloja police station

      fraud by sending money - Comment #3672844 - Image #0
      fraud by sending money - Comment #3672844 - Image #1
      fraud by sending money - Comment #3672844 - Image #2
      fraud by sending money - Comment #3672844 - Image #3
      Today i have did the recharge of 50 of Idea but money is debited from bank account but recharge is not received

      fraud by sending money - Comment #3672849 - Image #0
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        S
        Sumanta Biswal
        from Hyderabad, Telangana
        Apr 6, 2020
        Resolved
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        Resolved

        my transaction fail but my money has been deducted from my account

        On 3 april 2020i have a made a payment of rs 6, 427 with transaction id idfkl73yxc1klw1mj5aawzdc4tncgwx3t0w ([protected]@idfcbank but my transaction fail and a mount of 6, 427 has been deducted form my sbi account
        Till now i have not got my money refund, i have complied to sbi but there is no responce and i have compled to phone pay they only send sms that is ill take time in this situation i have borrowed my with intrest and i paid my...
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        G
        Gurleenarora
        Apr 4, 2020
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        Hii its gurleen here i done my airtel number rechage but from last 3 days they are showing sending rechage request..
        Firstly the message come the problem solve with in 24 hours...
        Seconsly they message that the problem is solve in 48 hours but its three days gone the status is showing sending request
        The mony is deducted from the bank account
        +1 photos
        PhonePe customer support has been notified about the posted complaint.
        [protected]@gmail.com

        sending request recharge pendit - Comment #3671628 - Image #0
        Dear sir,
        With due respect and humble submission of I beg to state that my self purna Chandra SAHu I will repayment a kisst loan app 5400 rupees.he will debited my account and not show in kisst loan apps .so you people are plz co-parete me ...txn I'd.-p2004011921114777824492

        sending request recharge pendit - Comment #3671757 - Image #0
        Please back my money please

        sending request recharge pendit - Comment #3672778 - Image #0
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          J
          jaye341
          Apr 2, 2020
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          Utr ref no.[protected]
          I got a payment link from the merchent stating that you are the reward of rupees 4900/- by mistake i have paid the amount and money got deducted from my account kindly do need full and refund my amount

          He is calling from phonepe customers services and we have offer for you and he told me to go on notification and click on pay option and then he transfer 4900 from my account to his account please look at the attached file and solve the problem as soon as possible
          +2 photos
          PhonePe customer support has been notified about the posted complaint.
          Dear sir,
          I have recharged for rps 500 to you a phone number today which is not needed.so kindly requesting you to do the needful and refunding my cash

          fraudulent transaction through upi - Comment #3671886 - Image #0
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            K
            Kvslaxman
            from Powai, Maharashtra
            Apr 1, 2020
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            15000/- fraud case via phonepe...

            One stranger customer called me, he has to take him 5000/-...but he misguide me via call And he raise request on phone pe to he asked me to do some process ...after that 15000/- debited from my account...i was cheated by him ...he fraudester...I want to know him who was that person ...phone pe is not giving details to me ...police is also not cooperating, ...i have transition id, And phone no. Of fraudester are [protected] and [protected]......
            +1 photos
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            A
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            Address: KISHANGANJ, Kishanganj, Bihar, 855107

            I booked a e-ticket 30/03/2020. I made the payment through phonepe upi option using
            And money got deducted from my account but no ticket was booked and it is showing the message
            'pending from bank end'
            And it is still showing the same message.
            Money hasn't been refunded and it is still pending.
            The screenshot of the same is attached.
            Kindly look into the matter and resolve the issue as soon as possible.
            +2 photos
            PhonePe customer support has been notified about the posted complaint.
            Trans faied but amount debited.utr no=[protected] amount=5286.09 date 4th march 2020

            phonepe money deducted and ticket not booked in irctc - Comment #3671710 - Image #0
            My acount balance cutting please return my balance sir

            phonepe money deducted and ticket not booked in irctc - Comment #3671793 - Image #0
            Achchhelal Maurya Maurya's reply, Apr 2, 2020
            Same
            Maine phone pay se 8 August 2019 ko money transfer kiye or mere account se balance kam ho gya or samne wale ke account me nhi gya iski complaint maine bank me kiya bank wale bol rhe phone pay se hi paise refund ho skte h

            phonepe money deducted and ticket not booked in irctc - Comment #3671816 - Image #0
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              S
              Shubhanj
              Mar 31, 2020
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              I have ordered food in swiggy from my phone pe wallet on November 2019 the money got deducted but the order was not processed I raised a request regarding the same in phone pe greviance. It's been now five months but still they have not refunded my money back Everytime they r just sending a assurance mail, few days back they took my full banking details and said me they r transferring my banking details to their finance department but nothing happened till now I have not got my refund
              2 transaction of 111rs each were debited for the order but both transaction got cancelled
              In these five months they have shown me how careless the phone pe representative and the company is. We r a middle class person we were using this app for quick services but they are just there to do fraud activities not in helping general public
              I m now so much frustrated with their services that I deleted it's apps
              I haVe also raised several complaints in their phone pe greviance but nothing changed
              Please help me regarding this
              +3 photos
              PhonePe customer support has been notified about the posted complaint.
              Apr 04, 2020
              Updated by Shubhanj
              They didn't gave a reply also
              I transferred Rs. 10000 from my HDFC bank account to my Bank of Baroda account. The account was debited instantly but status was showing as pending. After 2 days it showed as successful transaction but the amount is still not credited to my account.

              no customer service just doing fraud activities - Comment #3671750 - Image #0
              no customer service just doing fraud activities - Comment #3671750 - Image #1
              Maine 8 August 2019 ko phone pay se money transfer kiye or mere account se balance kam ho gya pr samne wale ke account me paise nhi gye isliye muje mere paise refund chahiye

              no customer service just doing fraud activities - Comment #3671819 - Image #0
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                K
                Karthik___Reddy
                from Bengaluru, Karnataka
                Mar 29, 2020
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                On 28th march 2020 i've sent an amount of 7000 in two transactions (6500+500) to a person by mistake in phonepe. When i tried contacting him fir the refund, he is not responding to the call or anything. Please help me get refund of my money.
                Phonepe transaction number: p2003281238000974774644 (₹6500)
                P2003281334055914747993 (₹500)
                Date: 28/03/2020
                +2 photos
                PhonePe customer support has been notified about the posted complaint.
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                  Y
                  yuvibalel
                  from Powai, Maharashtra
                  Mar 25, 2020
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                  Respected sir/madam

                  i am Yuvraj Sanjay Balel Requesting you that. i am booking the Bharat Gas cylinder from their official site but when doing payment from my father, s account on Phonepay the transaction was done through Phonepay Account debited Successfully but party Account (BharatGas) has not received the amount kindly verify the transaction and raise chargeback complaint and repay this amount to my account
                  I am calling their phonepe customer care many time but they not talking clearly
                  Ac no:-[protected]
                  Bank Name:-SBI
                  Transaction ID:- ICI1c221c8c130a4e7fb52dd641215f10b0
                  Transaction Date:-28/02/2020
                  Amount(RS):- 855/-

                  Yours Faithfully,
                  y.s.balel
                  +1 photos
                  PhonePe customer support has been notified about the posted complaint.
                  I pay my bill using phonepee, showing transaction success but amount not received by my bank.
                  I had been recharged using phonepe on 17/03/2020 and amount had beem debited from my account and not recharged yet.My money is missing and I don't know what to do.. please do immediate action
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                    S
                    Swapnil vajpeyi
                    Mar 25, 2020
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                    Address: 137, dharamshala road hardoi, Hardoi, Uttar Pradesh

                    Today I got call frm above no to recive a cashback of rs 4300 n when I accepted it deduct money frm my phonepe accnt n once again I accepted of rs 2100 as per convincing by caller its again deducted and once again rs 400 n at last rs 45...I hv screen shot of all d transaction n audio clip of whole convwrsation...its all about in screenshot attached
                    +3 photos
                    PhonePe customer support has been notified about the posted complaint.
                    Hello Phonepe,
                    I have done transaction through Phonepe app to Jio number and payment was deducted from bank but it is Saying that transaction done in Reliance Jio Infocom and my mobile was not recharged. I am attracting Transaction ID and Proof below.
                    Txn. ID : P2003202107253743259546

                    cheated inr 6745 via no9433727739 - Comment #3668163 - Image #0
                    Hi Sir/Madam,

                    Good Morning!!!

                    Actually i sent money to my colleague Rs:2000/- yesterday Night through phonePe. But she doesnot have PhonePe account. But i sent her with To Contacts option. Himabindu Karamala, [protected]. The amount was debited from my account. Please check and do the needful.

                    Regards
                    Ramesh
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                      R
                      rahul (raju)
                      Mar 24, 2020
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                      regarding upi payment

                      Address: B36 new Gupta colony ,Delhi 11009, New Delhi, Delhi

                      On 23 march 2020 i have transfer rs 2670 via phone pe application from my bank hdfc. Amount has been deducted in wrong account but i m not able to identify the correct account holder. Actually i want to transfer it on another account. Need to know the account holder detail, name or identifation which i have transfer the amount. Waiting ur reply asap...
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                      S
                      Swathi Swara
                      Mar 20, 2020
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                      Address: Bangalore Rural, Karnataka, 562162

                      I have send amount to Vijaya bank customer of Rs.3500 initially it was failed but later by next try it was successful but amount was deducted twice that is Rs.7000 frrom my account but beneficiary received only once that is only Rs.3500

                      Plz resolve this soon. I have also taken help from phonepe tickets they suggested for charge bank.
                      +3 photos
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                        V
                        vprathima
                        Mar 20, 2020
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                        amount deducted in my account but merchant did not receive

                        Address: vijaynagar, Bangalore Urban, Karnataka

                        Hi
                        This is prathima
                        [protected] this is my phonepe account number i will send 4000 amount for balaji auto consultancy in 12/3/2020 but merchant did not recive the amount
                        So please return my amount, i will inqury my bank also.
                        Date - 12/3/2020 in this date amount deducted in my account so please solve my problem its urgent.
                        Please refund my amount
                        Thank you....
                        +1 photos
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                        N
                        Nikblaze
                        Mar 20, 2020
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                        I booked a e-ticket on 18 march 2020. I made the payment through bhim upi option using phonepe wallet
                        And money got deducted from my account but no ticket was booked and it is showing the message
                        'pending from bank end'
                        And it is still showing the same message.
                        Money hasn't been refunded and it is still pending.
                        The screenshot of the same is attached.
                        Kindly look into the matter and resolve the issue as soon as possible.
                        +1 photos
                        PhonePe customer support has been notified about the posted complaint.
                        I send money another bank recivers but he didn't receive, money not showing my account and he's account where is money, 5 days gone no refund
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                          Ad@1996
                          Mar 17, 2020
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                          I paid 378₹ to my friend through phonepe account. It showed transaction successful but it is not credited to receiver account and also not refunded. I complained about this to Phonepe customer care but no response
                          My transaction ID is P2003151422599117665347

                          Regarding recent transaction, Ticket No: 90147503
                          Our bank says that they can't do anything about third party payments. What to doooo
                          PhonePe customer support has been notified about the posted complaint.
                          Sir mere transaction failed but money debit my account and transfer I'd no.P2003162310321168602983 please solve my problems...

                          money deducted but not received to receivers account - Comment #3664598 - Image #0
                          My phonepay transaction ID is T2003161704030393771489, amount debited in my Union bank account but product is not booke, please refund my amount rs.111/-

                          money deducted but not received to receivers account - Comment #3664724 - Image #0
                          Harini@123's reply, Mar 16, 2020
                          my phonepay transaction ID is T2003161704030393771489, amount debited in my Union bank account but product is not booke, please refund my amount rs.111/-
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                            V
                            v Jagadesh
                            from Powai, Maharashtra
                            Mar 17, 2020
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                            Address: MAHALAKSHMI LAYOUT, 10 MAIN ANTHAPURA YELAHANKA, 560064

                            Hi before twodays i pay 34rs using phone pe but it went pending twice today it has been debited from my acc i called phone pe cc about the concer they are telling to go and the retailer where you paid this the way this phone pe people are responding for our query from last two months totally three transaction has gone li this if i have paid in hyd frm bengaluru i should go ask them phone pe answer
                            PhonePe customer support has been notified about the posted complaint.
                            HDFC Credit card bill payment done through phonepe on 16 the March 2020 for amount 23040 rs transaction I'd N2003161533296896700052 ..
                            Amount deducted .. payment shown as successful but .. amount not received by HDFC bank .till now ..2 days passed away.. kindly resolve this issue..

                            pending tran after two days transaction successful - Comment #3664620 - Image #0
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                              kavitha suragani`
                              from Hyderabad, Telangana
                              Mar 16, 2020
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                              I have transferred my money, it is showing pending... I even didn't get message about money deduction.

                              This is not the first time... It's ia happening too many times...

                              Kindly help me in getting my money back soon.

                              We are nit able to reach the customer care executive also. Atleast they have to answer to consumer compliants..

                              Amount will be deducted immediately but to credit it back they are taking more than two days time..

                              Kindly request you, to let them send a message about money deduction...
                              +1 photos
                              PhonePe customer support has been notified about the posted complaint.
                              Payment wrongly payment done to Google play store. Kindly refund the money.

                              thanks,
                              Vinothkumar
                              [protected].

                              money transfer pending - Comment #3664939 - Image #0
                              money transfer pending - Comment #3664939 - Image #1
                              My phonepe account not have withdraw option .today updated .now I just added money 10000 ₹ wallet .withdraw option not showing ..plz help
                              Amount deducted but not credit in reciever account...and still it is showing processing...amount was 589 and today is the last date to pay...other wise i have to pay fine of rupees 300...plzz resolve it...

                              money transfer pending - Comment #3665656 - Image #0
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                                Awdhesh1122
                                Mar 16, 2020
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                                Address: 560094

                                Dear team,

                                I have make transaction of rs. 9999/- on flipkart and due to some reason they have refunded my money on 5th of march 2020 but till now i didn't received my money and i called multiple time to phonepay customer care but they give multiple tat and no proper reason for the delay reason.

                                I hope phonepay will take my concern seriously and provide the update.
                                Ticket id: 89318943
                                PhonePe customer support has been notified about the posted complaint.
                                Respected sir/ madam,

                                Iam rama. iam ordered one product through phonepe on[protected]. But the amount rs 65/- is deducted from my phonepe account [protected]..my order id is [protected]..iam already complain with the ticket number 89867142.but my problem is not solved. So please resolve the issue.

                                Thanking you sir

                                refund of rs 9999/- - Comment #3664728 - Image #0
                                My transaction amount debit not credit reciever 1day ago

                                refund of rs 9999/- - Comment #3665622 - Image #0
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