PhonePe Complaints & Reviews

Sir,
Maine apne account ke offer ka fayda lete hua phone pe switch transaction ki. Offer ke anusar koi bhi transaction par mujhe 75 rupees wapis milenge. Lekin maine transaction ki. Tickets book ki. Lekin koi bhi cashback refund nahi hua...

Myself omkar s kanade (Contact no: [protected]) aged 24 yrs, holding an account [protected] in sbi basaveshwara nagar bangalore-560079.
On 13/03/2020 @ around 4:00pm-5:00pm i got a fraud call saying they wanted to buy my tv and sent a amount debitting link in whatsapp by saying its amount crediting link. I clicked on link since they told its amount they are crediting but it was debited link and i lost 6000rs cash from my sbi account...

Hi team,

I booked train ticket from irctc and made payment for the same from phonepe, the amount of rs. 411.80 was deducted from my phonepe account but ticket not booked. Please refund my money as soon as possible. Phonepe account phone number is [protected].
Transaction id: ptm20200311086521513412202003110939

Thanks,
Namrata taori...

I make payment through phone pe app on 04/03/2020 at 11:31 pm of amount 10000 rupees that was not credited to the hplders account to which account i want to send money. Till date amount is not returned to me and no further information ig given to me from phone pe as well as sbi, i contact both side but nobody told me about this when it will be returned. I was very disappointed about the services and got frustrated about the replies given...

I have done d2h recharge yesterday dated 10th march 2020 at 1.45pm but till today i. E 11th march 9.50am i couldn't see transaction is success.
I do not really understand what is wrong with phonepe after yes bank collapse but most of the transactions are still pending.

This is just to inform phonepe that i wouldn't be using your app again if this issue not solved by end of the day today.

Transaction num:...

I M recharge 3rd march but recharge is faild but amount 199 deduction
M complain costumer I had already complied. But they made me repeatedly day / day extend first date 8th March till waiting her then I repeat call 9th March again waiting me 12th March

I want money back

Pls refund my money 199
Date of incident-03.03.2020
Name- khetra meher
Mob -[protected]
Email- [protected]@gmail.combr...

Today I transfer amount to shopkeeper through phonpe app.
Amount is deducted but not credited to receiver account.
I have raised ticket for this transaction but status shows that resolution given.
But still issue not resolved yet.
Ticket no 89482347
Transaction id - P2003091133392982547139

Please look into this matter and resolve this issue as early as possible....

I made two transactions on phonepe on 10th feb-2020 and 12-feb-2020, transaction was successful and amount debited from my account but till now amount not credited in another account. I contacted in my bank and bank person is saying this is phonepe problem so we can't help and phonepe is also not responding for these transactions.
Transaction id1. P2002101139535334659482
Transaction id2. P2002120757170842599364...

I made a transaction on 5th march at 12:27 am for rs 10000 from hdfc bank to state bank. The money has been debited from hdfc bank but has still not been credited in my state bank account. Its been more than 2 days. I have been calling the customer care but there is no response. Please help me to get my money back. The phonepe support is just extending the date and not providing any update on the transaction
Transaction id-p2003050027375624205892...

I made a transfer on 4th march 2020 of rs 60k, and still it is in pending state. Not getting any help from phonepe on this.

Since past 3 days phonepe team is saying you will get back your money within 48 hours. Now its more than 72 hours already and they are putting the blame on receiver bank sbi and npci for all the mess (That too without any official proof). Hence i am not also able to chase sbi for the same.

Transaction...

I made a transaction of rupees 90 thousand on 7 march 2020 around 12 pm, amount got debited from my account but not credited to other account/[protected] phone pe no please resolve the issue as soon as possible. Normally phone pe is better than other platforms this is the first time i am facing any issue from the server of phone pe hope issue will be resolved sooner...

I have many complaints... How many times i need to call ur support... [protected] this is my number.. Call me as soon as possible.. This is 4th time same problem i'll facing... The worst support i have ever seen.. You people playing with our money... I'm going to take it forward to consumers court if i don't get the call from you people and resolve my issue created by your people.....

I made a transaction of rs. 4, 990/- on[protected] through phonepe. Unfortunately it was strucked. I contacted phonepe customer care and support centre, they told it will credit by[protected]:20 am. It now i didn't receive that money. Again i contacted phonepe customer care on[protected] they told again it takes 24 hours to finish this situation. I need it urgently how it possible to wait for 5 days....

Respected sir,
Iam transfer an amount of rs.21000/- for my sbi account to my wife's account in that time that transaction was sucessful in phonepe app. But amount was not credited to my wifes account. I raise a compliant on phonepe they send me a message to go to the bank and file a charge back. I contacted the sbi coustmer care they told me in my end their is no action contact phonepe end.
So please resolve my issue at an...

I paid an amount of rs. 862 on 01/04/2020 to asianet broadband via phonepe, amount deducted from sbi account [protected] of mine but the amount did not credited to service provider. I hereby provide transaction id and bbps id given by phonepe
Transaction id : n2003010700439654738094
Bbps id : bd01maddavbp. On 5/03/2019 asianet broadband generated new bill with previous due.. Please take speedy action otherwise i forcebly move...

Sir, I have sent Rs. 4000 from phonepe...

The status is pending, I got a message that amount will be transfer with in 2 days, still now the amount is not refunded and, they are not telling me current status also...

Customer care people are are not answering, and in app, no one is responding to the query...

Kindly request you, status of my money...

28 nov 2019 transaction for payment lic premium via phonepe app but amount debited from bank but transaction failed. but amount not credit in my account so pleased help.
28 nov 2019 pay lic premium via phonepe and amount debit from account but transaction fail. and i call to customer care say hojayegga but till date no amount credit in bank. Bank say debit from account and middle phonepe credit but lic premium not paid because of transcation...

The amount has not been transferred to the recipient account. The amount rs 1000 with utr id[protected] has not been transferred. I am attaching the statement of receipient bank account. I am deeply saddened by the lack of security in transferring my fund. I hope to find a solution as soon as possible. The previous 2 transactions were succesful but the 3 rd transaction of rs 1000 was not credited to receipient account.

Transaction...

I initiated payment worth 30000 three times and the transaction has failed. But the money has been deducted from my account and the receiver has not received the amount as well. When enquired with phonepe.. They tell they cannot do anything about it and ask the bank to help. The bank is telling that it is phonepe problem and around 100 people have already complained about it....

Yesterday i did 10k transaction by phonepe to another number it was saying transaction failed, i saw the message (Don't worry! In case any amount is debeted from your account, you bank will credit it back within 1 working day.) but it almost 1 day over but still the the cash was not refunded to my account.
I want the amount to be refunded to my account by eod....