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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
Complaints 3467
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Address:#A2 , Samhitha Spice wood , East Block ,GM Palaya ,New Tippasansdra , Bangalore, , A2, Bangalore, Karnataka, 560075

I initiated payment worth 2757 and the transaction has failed. But the money has been deducted from my account and the receiver has not received the amount as well. When enquired with phonepe.. They tell they cannot do anything about it and ask the bank to help. The bank is telling that it is phonepe problem and around 100 people have already complained about it....
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Address:Mehsana, Gujarat, 384170

I pay on phonepe application by mobile tra. Id n2002232258576862614149 on dated 23/02/2020 rs. 861/- paid to sabarmati gas ltd. Trancation failed but till the date - time i have not received refund amount. Please do the necessary for this and have any further information required let me know at early. I hope from your side favourable reply to indian people. Thanking you....
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G
Girijalp
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I am complaining against phonepe

Address:560010

Today 03/03/2020 i did recharge on airtel number of rs 449 using phone or portal... They deducted money from account and recharge has not done... And there is no response from customer support... And i have received message saying that it will take 48 hours to confirm... After 48 hours if recharge has not done they return the amounts... They are playing with customers... 48 hours is too long too wait and there is no guarantee also......
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K
Kirandeep Mungara
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refund not reflected into my account

Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524101

I have booked a train ticket in phone pe, which was then cancelled, then i need to get the refund from the phone pe, after waiting for 7 days which they said to wait for the amount to credit into my account, i checked in phone pe, it says that the amount is credited into my account, but it's not, so i contacted phone pe, they said that amount is sent to the bank and suggested me to visit the bank with the arn number provided with the refund...
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R
ravindra badiger
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chargeback for payment to wrong a/c

To
The branch manager
State bank of india
Basavan bagewadi

Subject:- raise a charge back against the debited amount in order to have refunded of rs 1000/-

Dear sir,
I, ravindra basappa badiger, an account holder in sbi basavan bagewadi branch, wish draw to attention against the debited amount of rs 1000/- on 29 feb 2020 time : 04:15 pm with
Utr :[protected] but this amount...
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Address:Rai medicals near ganga ashram, Sehore, Madhya Pradesh, 466001

I have made a payment to marchant through mobile number and he refusing that money not received even it deducted from my account and payment successful. Please help.

On the date 26/02/2020 at about 4 pm i made two payment to mobile number [protected], one through phone pe (1400₹) and another one through google pay (1000₹). Now he is refusing that he not received any money and not showing his records....
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P
piusol
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mobile bill paid

Address:VELUR BAZAR PO, Thrissur, Kerala, 680601

Dear sir/ma'am,

I have done payment for my mobile no. [protected] bill of rs. 514/- through phonepe app on 20th february 2020 with transaction number - n2002201821175931128787
I did not received the receipt for the same. I request you to please send a copy of receipt to my email on urgent basis. I am attaching the snapshot of the transaction done through app....
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Address:Dupty para,katchary ,ranchi, Ranchi, Jharkhand, 834001
Website:Phone pe

Dear sir/ma'am,
Today in the morning I got a call from fraud person he told me that he is calling from phonepe customers services and we have offer for you and he told me to go on notification and click on pay option and then he transfer 3000 from my account to his account
Please look at the attached file and solve the problem asap please...
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E
Elenjimittam
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transfer of rs.5000/- to wrong account

From 25.02.2020
Kundannoor
George wilfred
Elenjimittam house
Kundannoor
Maradu p o
Ernakulam dt 682 304

To

M/s phonepe

Sir :

Sub : wrong transfer of rs.5000/- on 8.1.2020 – dinesh kumar dupe

Ref : andhra bank account no:[protected] - dinesh kumar dupe - ifsc andb0002630

This is to inform...
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F
fslfq09
from Raebareli, Uttar Pradesh
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fraud by phone call

Address:Noida, Kanpur, Uttar Pradesh, 208001

Dear sir / madam

I inform to you that today i have a call on my mobile number.. He said to me i am calling from phone pe customer care regarding phone pe for new offer details. I share you some screenshots. Please check it. Kindly take some action for him. And please provide me my deducted money in my phone pe account asap.

Kindly look into this matter or shot out this problem asap.

Frauds name...
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S
saurabh_7744
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fraud and phone abuse

Address:Dehradun, Uttarakhand, 248008

Hello
I have been continuously receiving call from a fraudulent with no. [protected], who first robbed my father through phonepe request money and when i tried to contact him is threatening me and saying abusive words. He is so confident with our law and order that he is still using that number on whatsapp and literally saying these words-"you cant even touch my pubic hairs, and no one can do anything". I have already register a complaint...
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I initiated payment worth 9500, 9600 and 9500 three times and the transaction has failed. But the money has been deducted from my account and the receiver has not received the amount as well. When enquired with phonepe.. They tell they cannot do anything about it and ask the bank to help. The bank is telling that it is phonepe problem and around 100 people have already complained about it....
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On[protected] i have done two transactions of rs.40, 000 each through phone pe to a merchant. Both the transactions were shown succesful but merchant didnt get the amount and money was debited from my account. The transaction ids are :p2002171847314451460230 & p2002171849391797091501.
The amount debited was total rs.80, 000/- and was not credited back to my account even after three days. The bank officials are not taking any responsibility...
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A
Anilsahani812
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transaction money refund

Address:Dhenkanal, Odisha

On 3rd february a sum of rs. 20000 got debited from my account but the transaction was failed. I complained to phonepe but did not get the refund stating the reason this is due to the technical issue of my bank. I have already lodged a complain in my bank and my bank says this is a third party transaction and they don't have anything to do do with this issue. With extreme dissatisfaction i request you kindly resolve my issue at an earliest....
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D
DishaSil
from Ranchi, Jharkhand
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regarding inability to use the phonepe wallet cash

This is regarding phonepe app. It has been long since I am able to use my phone pe wallet cash. Although I am done with the min kyc, still the problem persists. This is a disgrace for such an app. After having a word with one of the executive, i was asked to refresh the page, delete all the cached files. I decided to reinstall the app. And to my surprise, the app can't be installed anymore. Like what is wrong with Phonepe??? Kindly look into...
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J
Jatintaneja123
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cashback not received

Address:New Delhi, Delhi, 110018

I have not received cashback for delhi metro recharge for flat rs. 5 cashback offer available in phonepe.
And despite escalating it several times to all levels in phone pay, it is still not given. More over customer care is a trying to resolve tickets without providing any resolution.
Please check as this a forgery case, phonepe is making fool of persons just by displaying offers but not giving.

My name:- jatin...
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Address:560010

I made a transaction on 12 th february at 4.45 am, transaction was successful and money was debited from my account nut receiver said he didn't get. I send money to my room owner so i don't know which is his bank account when i put number on phonepe number his number was shown as a phonepe customer. My transaction id is p2002120445153836650462 please resolve my issue kindly requesting you...
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B
BabluDass
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted but not received

Address:82/3 , Arawali Marg , New sanganer ,Mansrovar , Jaipur , Rajasthan., Jaipur, Rajasthan, 302020

We have transferred balance from phone so transaction has been failed but
amount deducted from account all the details available in attached paper same has been submitted to bank/branch at Vijay Path, Mansrovar, Jaipur.
Pin code 302020.
We have already filled charge back sheet on SBI website. Please resolve the issue. We will be happy to you help....
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A
abinash18123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phonepe txn successful but amount not credited to bank account

Address:New Delhi, Delhi, 110020

Phonepe txn successful but amount not credited to bank account
I have an sbi account with
Ifsc code : sbin0009192
Account no. [protected]
Name : abinash pegu
Txn id : t2002101051338195241238
Utr :[protected]
Sender : [protected]@yesbank
Reciever : [protected]@ybl
Time : 10:51 am
Date: 10/02/2020

Please resolve as soon as possible. Please help......
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A
Anish Mirza
from Surat, Gujarat
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postpaid payment

I paid my airtel postpaid bill from phonepe on 5th february 2020 at 10:58 p. M.
My number is [protected]
And the amount which i paid is 593.74.
Yet my payment is not updated with airtel.
I am getting messages for outgoing barring.
This is pathetic. I used phonepe app first time and facing such issues. This is really wrong.

Solve my issue....
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