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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
Complaints 3467
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PhonePe reviews & complaints page 93

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G
Gheesa lal kumawat
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transferred in wrong number

Address:Sameliya, 305403

Sir,
My name is gheesa lal kumawat. My bank account is in SBI bank, account no [protected] And mobile number [protected].
I paid rs 3, 519/- to radha govind ( mob no. [protected]) via phone pay on 13 nov 19 at 08:20 am. Transfer ID - P1911130820187575614242, UTR[protected].

But there is another account ( of ashok kumar behra in paytm Payments bank limited, branch Noida, IFSC code - PYTM0123456, Account last...
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Address:Aundh, Pune, Maharashtra, 411007

I had transfer 5000/- on 31st dec.2019 through phone pe to my friends account my transaction is successful amount is been deducted from my icici account but it is not credited to my friends account which is at axis bank.
Phone pe customer service saying that we can't help please visit your bank or receiver to check statement.

phone pe transaction id - P1912311410238879800058

Ticket number[protected]...
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prithvi947
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not credited in receiver account but it displays transaction successful

Yesterday i have transferred Rs.14, 647/- to axis bank account although transaction was successful, but money is not credited in receive's account. Then Contacted customer support of phone pe and raised ticket no : 82028498, But today i checked the ticket status it was resolved.. Transaction no : P1912311914552292046926. But issue is till pending. Kindly look into the issue...
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Address:380006

To Whomever it May Concern,

I Made a payment of Rs.3988 from my SBI Account To My HDFC Account By Phonepe App.

Amount Is Debited From My SBI Account But it is Not Received in mY HDFC Account.

After that I Made A Small Amount of 50 Rs. Which Is Successfully Done.

I don't Know What Is Problem With Previous Payment.

Transaction ID:P2001011404167804398322

Please...
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On 29/12/2019 I've tried to sent Rs. 1000 from my account to my friends account through the PhonePe App.The amount has been deducted from my account but it is not credited to receiver account.Transaction ID:P1912291137131839695701
UTR:[protected]

I have tried to give complaint in my bank and they refused to take any action because it is a UPI transaction, and from the phonepe customer care i have recieved a message...
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V
Vaishnavi Donge
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transaction issues

Address:Sarswati girls hostel,crpf gate no 3, hingna nagpur, Near icici atm,sarswati complex,lokmanya nagar, Nagpur, Maharashtra, 440016

My payment of Rs. 5500.0 failed due to a technical issue on your bank's end. As per the update from UCO Bank, my deducted amount should be refunded within one working day from the date of my payment.I have done the transaction but due to some issues my money has been deducted...I want refund for my money 5500/- as soon as possible.I want refund of my money 5500/- as soon as possible...
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V
Vishal@1123
from Jamshedpur, Jharkhand
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money is not receive

Address:H.NO-12, ROAD NO-9, KRISHNA ROAD, DAIGUTTU,MANGO, East Singhbhum, Jharkhand

I transfer my money one bank to another bank by phonepe app but i am not able to receive my money i already complained but not responding my transaction id is.- p1912261340007554841049
Date and time of problem - 26/12/2019, 1:40pm

I complain many times but no any one help me i humble request you please sortout my complaint.
Vishal sharma
[protected]...
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N
Nagaraju chidithoti
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online banking

Address:Santhosh Nagar, Kandukur, Prakasam, Andhra Pradesh, 523105

Respected sir
This is your kind information that i yesterday i did transaction of rupees 3000 to syndicate bank account. But my transaction was failed and again i paid the amount but again i got the message dat my transaction was failed. I confirmed with phonepe customer care they also informed that no amount is debited from my account but i checked my bank statement which shows that 3000 amount i notdebited. Sir i kindly request...
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S
Subha1622
from Banposh, Odisha
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balance deducted from my account but receiver does not credited

Sir
I had pay 673rs flipkart pay later bill on 9 th december through phonepe.
Blance deducted from my account but merchant did not credited. So i complaint phonepe customer service but since 9 th december they only saying. We are working to resolve your problem. Phonepe transaction id c1912091803174361567313. Then i pay flipkart pay later bill on 10 th december.. Kindly help me for refund my money......
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A
Abhishek_6789
from Muzaffarpur, Bihar
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amount debited but not received by merchant

I did a recharge of jio of amount 444, the money got deducted and the transaction was successful but the recharge didn't happen. Jio customer care denied receiving any money. Sbi customer care is also telling to contact phonepe, phonepe is insisting that there is no problem from their side.
They told me to wait for 30 days and now they are telling that they contacted the bank and the money was successfully transferred.
They...
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A
Abhisheek
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating customers by taking fund transfer amount

Address:1985 Bangalore Rajajinagar 2nd Stage 560010, 560010

This is abhishek i have transferred rs 500 to account my amount is deducted but till now it's not reflected to them but my amount also not refunded my transaction id is p1912282041585726753623
I called phonepe customer service representative 3 times when i call phonepe customer care they are telling once amount deducted we can't cancel the transaction if the amount is deducted it will reach you or reciever within 2 days if you didn't...
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A
AshishTripathi
from Vijayawada, Andhra Pradesh
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money did not received by customer

Dear phone pe,
I am using phone pe regularly, but on 26 november 2019 at 09:15 pm i had done a transaction of 500 rs, but customer did not received that money, after that i had a conversation to phone pe customer care they said talk to my bank, when i used to talk with the bank the said to talk to the phone pe.
Just rotating my query here and there but not resolving it, i dont know why you are doing this, i had raised the charge...
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A
Arunesh Bhatnagar
from Gurgaon, Haryana
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qr code fraud phone pay

Team,
One of person cheated me through phone pay by sending qr code for the payment by getting the relation details from some where. My account got debited after scanning his QR code. Qr code is enclosed in the attachment.

Request you to please take action against enclosed QR account number and also request you to refund the same amount back to my account on priority.
Else i will lodge customer consumer complaint...
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I
Iceshoe
from Chennai, Tamil Nadu
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flipkart coupon of grocery issue

Address:SF 495 Srinivasapillai Nagar, 600095

Dear sir/madam,

Yesterday 25-12-19, we recharge my phone number [protected] for 149/- from my phonepe number [protected]. I got 100 off flipkart coupon for grocery purchase. But in that coupon number will not able to entered in flipkart. Because you had give alpha nymeric. Flipkart allowed only newmaric

So i am very disappointed and i felt it was one of the type of forgery.

Kindly take necessary...
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I had transfer 6000/- on 9 oct 2019 through phone pe to my friends account. At my side transaction is successful, amount has been deducted from my sbi account but it is not credited to my friends account which is at federal bank of solapur.
Phone pe service said that there will be refunded the amount within 60 days. There are 75 days left, till now i didn't get the amount refunded. We complained many times for the same but the problem...
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Address:Khan nagar, Talab katta, Hyderabad, Andhra Pradesh, 500002

I had done the transaction through phone pay amount was 15000/- the transaction was failed and the amount had been debited from my bank sbi on 10 december 2019 and almost 15 days had been completed still is not refunded in my bank account bank is not supporting for chargeback form also
Utr:[protected] and the transaction timing was 10:53 pm on 10 december 2019...
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C
Chandrasagar Patel
from Hyderabad, Telangana
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money deducted from account but showing pending from bank end

I have booked 3 tickets and payment done via phonepe, money deducted from bank side but ticket not booked.
Bank side money is deducted but ticket not booked what should i do, now weather you are refunding money or ticket will be confirm.
Bank side money is deducted but ticket not booked what should i do, now weather you are refunding money or ticket will be confirm....
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A
Aman Girdhar
from Noida, Uttar Pradesh
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transaction failure upi

Address:House No 531 Near Bank of India, 122001

I made a transaction of rs 1000 with phonepe to cred vide utr no[protected] transaction id no p1912232023038120656411. Transaction failed money deducted from my sbi account. I raised a ticket and got reply that the technical issue in bank and advise me raise a chargeback at sbi. I contacted to sbi customer care and got reply that i made a transaction on third party app hence phonepe will resolve the issue. I again contacted to phonepe customer...
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S
Sonu Sethiya
from Patiala, Punjab
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promussed cashback not received

Address:Flat 202 Plot 79 swaroop garden Rajendra park, Gurgaon, Haryana, 122001

As per the offer mentioned in offer section upto rs 1000 cashback will received in electricity bill payment. When i have not received i complaint to phonepe than they denied that i am not eligible. I attached the terms and condition mentioned on phonepe than they agreed there mistake but still not answering because they know they have made mistake and now they have to answer and pay to all the costomers too because if there mistakes...
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D
Deependra Rajauriya
from Gurgaon, Haryana
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money transferred to wrong account.

I posted an ad on olx regarding my phone to sell it. A person called me and told me that he want to buy that phone and after a conversation i decided to sell it for 7000. Then after some time i called him but couldn't connect. Then at night he called me and told me that he will transfer money through phonepe and asked me to send me the phonepe registered number and also the upi id. Then he sent me a qr code on whatsapp and then i did it.br...
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