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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 94

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D
dishamane
from Mumbai, Maharashtra
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non refund of money

I did the transaction of rs.20000 from my state bank of india account to jammu and kashmir bank jandrah branch. Through phonepe on 5th june 2019after the transaction the money credited to my sbi account but after few minutes that rs.20000 auto debited from my account.
But that money neither credited to my bank account nor j & k bank.
I am requesting you kindly solve this matter as soon as possible.
It's been more than...
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G
Gagana TP
from Bengaluru, Karnataka
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amount not get back to my account

I send rs10000 for canara bank account. Actually am doing one mistake account nomber is digit of 13 nombers am typing only 12 nombers. Amount is debited from my account. But stilll amount not credit my account. N still am not get back my money. It’s worst experiance for me from side of phonepe. I need money please urgently solve this probluem and return credit my money to my account....
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P
Pandya tejL
from Kathor, Gujarat
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money transfers issue

Address:Ahmedabad, Gujarat, 380051

I have complain earlier regarding my money. As still i have not rcvd my money thrue phone pe. My coulige sent me 40000rs by phone pe. But in his mob transaction failed showing. But money deducted from his account and yet not rcvd in my account. The transaction done on 11th dec 2019.10.31. Pm. Bank answer us money deducted and showing in bank statement so pls contract phone pe. So pls give me the solution....
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F
francie
from Mumbai, Maharashtra
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the app wallet and kyc issues

Address:bangalore, Mumbai City, Maharashtra, 400054
Website:www.phonepe.com/en

On the 15th december, i was attending the u2 concert in mumbai. Along with our ticket we were given an rfid card by the organisers book my show. The concert organisers insisted that we had to download this app phone pe and use the card for all transactions as we were unable to carry water to the venue and would need to buy f&b with the card only.

Firstly the app had major issues with it. It wasn't allowing us to feed in the...
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L
lokesh98
from Varanasi, Uttar Pradesh
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2000 transaction but not receive money

Address:VILL GHUGHULIYA, POST USKA BAZAR DIST SIDDHARTH NAGAR, Siddharthnagar, Uttar Pradesh, 272208

Sir maine 2000rupay SBI se phone or me send Kiya tha but Abhi pahucha nhi mera account no [protected] hai but send me aage star ban Jane ke wajah se PURA dikh bhi rha last ka 4 digit to Sahi hai mera baki star hone ke Karan bhi dikh pa rha uska transection id P1912101235520065166079 ye hai aur UTR NO[protected] hai sir meri help kariye Mai bahut paresan hu please AAP ka bahut help hoga mujhpar...
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R
Ritesh1987
from Chail, Uttar Pradesh
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transaction failed and not received back

Address:861 C Muthiganj Allahabad, Allahabad, Uttar Pradesh, 211003

Please be informed that the last night on[protected] i tried to transfer rs. 1000 from my standard chartered account to oriental bank of commerce through "phonepe" however in the first attempt the transaction got cancelled and i received the message that "transaction got cancelled due to technical issue" but the amount of rs. 1000 has been debited from my standard chartered account and i spoke to the customer service of my bank and they asked...
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S
Saurabh Kanade
from Mumbai, Maharashtra
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credit card payment not successful

Address:48/3, AMEYA APARTMENTS, OPPOSITE NIT GARDEN AND POLICE STATION, 440022

I made a credit card payment by transaction id 912072313220272305067 amounting to 15000 inr which is a considerable amount.

The app shows status as successful but credit card company has received no payment for the transaction. The customer care executives just say that as the status is successful, phonepe app cannot do anything, and to sort out with my bank

The amount is considerable and this amounts to blatant...
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G
God Eye YT
from Korampallam, Tamil Nadu
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phonepe amount debited receiver not credited

Address:15/145 bramin STREET pattaravakkam Chennai .600098, Chennai, Tamil Nadu, 600098

Transaction is successful but
Money is debit
Sender account not credit
Transaction id : n1912111743318463532246
Utr[protected]

Transaction date 11/12/2019

Amount is 1, 286 rs.

Phonepe customer service is very bad
Not any response for me
I want my money
Transaction is successful but not credit my money please help me sir...
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sankar deyy
from kolkata, West Bengal
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payment done but not credited till now

Address:Ashford Park View, Site No – 9 Industrial Layout, Koramangala 3rd Block, 80 ft Road,, 560034

I have already done payment on 02/12/2109 throw phonepe rs 4684 my credit card xx9004 but still not update look at this matter urgently.

Mode of payment : upi-phonepecardpayment
Date of transaction : 02/12/2019
Other bank account number : [protected]
Name of the other bank : hdfc bank
Payment amount : 4684
Transaction no : (In case of neft payment)
Ifsc code of other bank : (In case...
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P
Pramod@1992
from Kishanganj, West Bengal
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amount deducted from my account but receiver not received that.

Address:755019

Dear sir,
I am a user of phone pe having regd number-[protected] sent money amount 1000 rupees to another phone pe user having regd number-[protected] on date01/12/2019. Amount deduct but status showing pending. After one day of transaction i had complaint a ticket against it (Ticket no[protected] but it could not solve.
After that i complainted through mail. After one day my status shown transaction successful but receiver did...
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Address:533004

On 28th November 2019, I made a transaction of Rs. 10188 to Fitternity via PhonePe using SBI account. PhonePe app says transaction is successful, amount is debited from my account, but merchant did not receive. Amount is not credited back to my account. Unable to raise SBI chargeback as PhonePe is not SBI app. Please help.UTR:[protected]

Transaction date:28th November 2019
Amount: 10, 188...
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P
Pankaj Kumar shukla
from Delhi, Delhi
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misbehaviour my senior

Address:Delhi, New Delhi, Delhi

Sir, pankaj kumar shakla is working on the phone in the company of satvir singh, in the sales of tim, i am completing my work every day but still satvir singh is putting my absent and i spoke to me very much and talked to me also abused and repeatedly telling me to leave my job, i have been working for 2 months, i have not even got my company id card

Regards
Pankaj kumar shukla
Mobile [protected]...
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A
Abhishek.D
from Mumbai, Maharashtra
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I send my 10000 to wrong account

Address:1st main,3rd a cross, Hanmanthpura Tumkur, Tumkur, Karnataka, 572103

Yesterday i send the amount to wrong account by miss, i entered the last account number is wrong i have to enter 2 but i entered 0, plz it's really hard, that amount is for school fees, by tomorrow i have to give plz refund the amount, it's really urgent, tommorow have to pay the school fees, from 1 month i didn't give the fees, i am just giving the reason, the ll make stant out of the class it's really hard for us, plz send back the amount...
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M
Mare Mare
from Mumbai, Maharashtra
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payment debited from my side but not been credited to my consumer

Address:18/775-40G , thilk nagar, guntakal, 515801

On 23 nov 2019. I have transferred rs 10000 to jebaraj ([protected]) but the amount has not been credited to his account. My phonepe number is [protected]. I have contacted bank, there suggested to raise a complaint, i'm a common man who earns rs 300 a day, this ten thousand means alot to me, so please kindly send back the amount to my account. The transaction id is p1911231307284614678730 and utr :[protected]...
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A
Amit Amaresh Sahoo
from Burla, Odisha
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fraud transaction without I knowing all this

I paid a merchant on 24.10.2019 via the phonepe app. The merchant did not get the money but there was transaction showing on my phone. I paid 85/- cash to the merchant due to some transaction problem. Then after i claim to the phonepe regarding the transaction. The phonepe employee called me on 26.10.2019 then asked me about a/c no & dob. After 1 min i got my 85/- refund money. Then after that, all the money deducted from my two accounts....
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M
Mehvish Razvi
from Mumbai, Maharashtra
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amount debited from my account but not credited to beneficiaries account.

Address:Hoodi, WHITEFIELD bangalore Karnataka, 560066

I did a transaction of 5500 through phonepe upi i'd
Its showing transaction successfull and amount got also debited from my icici bank account
But the beneficiary account has not yet credited.
How to get the money back
I called phonepe customer care they are saying the transaction is successful from our end.
I am really scared.
I request you
Please help
Utr[protected]...
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S
sivanagaraju112
from Chennai, Tamil Nadu
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payment successful but amount not credited to receiver

Address:-, 641602

Payment successful but amount not credited to receiver
Phone pay customer care again and again telling same answer
Also i checked with beneficiary account details
Mentally i am much disrupted
Rectify my problem
My number: [protected]
Amount: rs: 5000
Transaction id: p1911301930275143473144
Utr:[protected]...
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P
panchali mondal halder
from Kolkata, West Bengal
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debited my upi account but recharge not done

Address:P.O.+P.S.-NEW BARRACKPORE,NORTH 24 PARGANAS, North 24 Parganas, West Bengal, 700131

I am recharge my jio number with upi account (Vpa-[protected]@ybl) of 394 rupees but recharge is not successful. But account debited (Bank reference nuber is[protected]. Please help me sir. Not credited the amount into my bank account till now. My jio number is [protected]. I am a poor man please please sir help me. I have two screenshot send you on transaction and bank messages....
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Address:Banglore, 560034

I have filled a bill of Gujarat Gas of Rs. 798/- on 21.10.2019 by my Kotak bank account no. [protected] through the phonepe. But its results came immediately that this transaction is not successful. So we have waited for more then two days for deposition of said amount in my above Kotak Bank account. Then we have launched the complain in the Phonepe but they told me that Rs. 798/- is created in your said account. We have enquired in the Kotak...
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Hi,

I paid my HDFC Visa credit card dues of Rs 20000/- through Phone Pe app at 08:25AM/04-Dec-2019. I got the bill payment status as succesful with operator ref ID[protected] and the same amount was debited from my bank a/c (UTR:[protected]. But the amount was not updated against my credit card account.
I tried another payment of Rs 5000/- through Phone Pe app earlier (08:20AM/04-Dec-2019) and later (10:30AM/04-Dec-2019)...
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