PhonePe Complaints & Reviews

On 3rd february a sum of rs. 20000 got debited from my account but the transaction was failed. I complained to phonepe but did not get the refund stating the reason this is due to the technical issue of my bank. I have already lodged a complain in my bank and my bank says this is a third party transaction and they don't have anything to do do with this issue. With extreme dissatisfaction i request you kindly resolve my issue at an earliest. Thank you.
Anil kumar sahani
Mob no-[protected]

This is regarding phonepe app. It has been long since I am able to use my phone pe wallet cash. Although I am done with the min kyc, still the problem persists. This is a disgrace for such an app. After having a word with one of the executive, i was asked to refresh the page, delete all the cached files. I decided to reinstall the app. And to my surprise, the app can't be installed anymore. Like what is wrong with Phonepe??? Kindly look into the matter and try to solve the issue ASAP.

I have not received cashback for delhi metro recharge for flat rs. 5 cashback offer available in phonepe.
And despite escalating it several times to all levels in phone pay, it is still not given. More over customer care is a trying to resolve tickets without providing any resolution.
Please check as this a forgery case, phonepe is making fool of persons just by displaying offers but not giving.

My name:- jatin taneja
Complaint pending since 2nd feb 2020.
Ticket no's 85830554 and 86073112

I made a transaction on 12 th february at 4.45 am, transaction was successful and money was debited from my account nut receiver said he didn't get. I send money to my room owner so i don't know which is his bank account when i put number on phonepe number his number was shown as a phonepe customer. My transaction id is p2002120445153836650462 please resolve my issue kindly requesting you

We have transferred balance from phone so transaction has been failed but
amount deducted from account all the details available in attached paper same has been submitted to bank/branch at Vijay Path, Mansrovar, Jaipur.
Pin code 302020.
We have already filled charge back sheet on SBI website. Please resolve the issue. We will be happy to you help.

Phonepe txn successful but amount not credited to bank account
I have an sbi account with
Ifsc code : sbin0009192
Account no. [protected]
Name : abinash pegu
Txn id : t2002101051338195241238
Utr :[protected]
Sender : [protected]@yesbank
Reciever : [protected]@ybl
Time : 10:51 am
Date: 10/02/2020

Please resolve as soon as possible. Please help...

I paid my airtel postpaid bill from phonepe on 5th february 2020 at 10:58 p. M.
My number is [protected]
And the amount which i paid is 593.74.
Yet my payment is not updated with airtel.
I am getting messages for outgoing barring.
This is pathetic. I used phonepe app first time and facing such issues. This is really wrong.

Solve my issue.

Yesterday one call came from patna he stood to spoke that he is from patna he said that i am from phone pe insurance company, he answered for a reward that i have to get about5999 rupee when you have the amount on your bank amount upto 1010 rupee i was not having it but i asked from someone because of faith i used to trust but this company are making such crime i want to say this no belongs to him he uses whatsapp also [protected]

I was paid my bill though phone pe application on 15.01.2020 but due to network issue transaction is failed but amount of bill is deducted from my sbi bank account. Now today its 25 days goes and still i do not received my money back to my account in how many days i will gate my refund
My phonepay account no [protected]
Transaction id - n2001152202331575606063

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Internet servicesphonepecashback not received for jio first recharge
Phonepe — cashback not received for jio first recharge

2 reviews
Pimpri chinchwad, india
Kavita dhumal
Submit a complaint
Hello,

There was an offer for jio digital recharge on 2nd jan.
I recharged my jio no on 4th jan first time through phonepe using upi payment mode. According to offer i was suppose to get 100rs cash back if i was doing it for first time and 30rs cashback if recharged previously.
Mybtransaction no is - nx[protected]
Now it's more than 24hrs, i haven't received any cash back. Even i locked ticket but no revert from phone pe.

Was this offer fake to mislead people to use phonepe. If not i want my cash back

Sir,
I have done dth tatasky recharge for id [protected] three times. First of all i didn't received any mesg regarding the successful or failed transaction after half an hour the transactions was debited and after some time it shows the transaction is failed.. The amount has been debited from my account.. And my tatasky id has not got recharged. Plz tell when i will get refund. I request you to look over this issue.

Hi team,

Today morning i have initiated a payment which is taking longer time to process. It is in pending state from morning 10 pm to still now and i am not sure whether the money will be credited to destination account or it will not get deduct from my account itself as it is still in processing stage. Please take appropriate action as soon as possible

Phonepe status show transaction successful and also amount debit but not credit to receiver bank.
Please check my status or when refund to me and receiver.
Try Any good suggestion and solve this problem

Transfer details

Hdfc to Axis bank

Amount6000rs

Date 1.2.2020
Hdfc Account no [protected]
Axis account no [protected]

Please check and help

Hi iam shalini and i have transferred 2900 on 1st of feb in afternoon to my frnd. Thru phone pe from axis bank to hdfc bank... To my frnd account... But the transaction failed... After sometime i received a msg that my money got deducted.. After deduction... My frnd didn't received that amount thru phone pe... I was heart broken.😞😞plzzzz help mere.. That's my salary amount... That's the only money i have plzzzz refund those amount...

I am sbi bank account user. My account no. Is[protected]. With ifsc code sbin0020178. When i transact money using phonepe or google pay, for each and every transaction 17 rupees are deducted from my account and during atm withdrawal 23 rupees are deducting from my account what is the problem. How can i solve my problem?. Please help me out with this..

I am vivek mishra and i am a student. The company "phonepe" sent me a notification on my mobile and provide a cash winning offer on phonepe app, request me to click on link for cash winning. They were deduct 3990 rs from my digital phonepe wallet first time and again call on my phonepe number and saying me that it is a three step processo do it again 3 more times because of the fear of my deducted balance i was doing as it is, and they were deducted again 3990, 9990, 8990, 8990, 1900 rs consecutively.
This incident happen today (01/02/2020) nearly at 11:00 am.
My contact number is - [protected]
I'm wanting to refund my money as soon as possible

My hdfc account was debited an amount of 1412 on 27th january 2020 by phonepe as i did it to transfer my funds to my friend and close my account. My account was closed but it later was found out phonepe was unable to make the payment to the receiver, so they told me that they've transferred it to my bank account but how can they transfer funds to a closed bank account as they even failed to generate an utr number. They've made me go to my bank more than twice and i know phonepe is just cheating with me.

I am transferring 12000 rs from my account to another account.. The amount is debited from my account but the transaction is failed.. Because of i am sending money to the ecs account number not the real account number. Phonepe message me that the money was credited back to my account on the same day of the transaction but i cant get that.. When i get back my money? Please help me to get my money back.

I have ordered 8 train tickets in irctc using phonepe. I have cancelled the tickets due to wl. And now they are not providing me refund. I have received text message from irctc that they have refunded and ask the agent. The customer support is not responding
Please help me
Transaction ids are :
T2001250117256211396908
S2001241803329779681749

How rs 300 debited from my account without my instruction towards payment to tatasky id [protected] today at 11 am. I am a regular customer of phonepe using the app for my payment of bills. If you do not reverse the entry immediately, i will be forced to delete phonepe app and complain to ombudsman for reversal of entry. You resolve the issue at your end immediately.
Mob [protected]
Officer cbi