PhonePe Complaints & Reviews

Hi,

I booked the ticket through phone pe IRCTC app on 02August2019.
Journey date : 12 August 2019

From RJY to SBC (Sheshadri Exp 17210)

After chart prepared, the status of the ticket is RAC.

I wanted to cancel the ticket but not getting cancel option in phonepe IRCTC app.

I have only file TDR option available in phonepe IRCTC app.

Before 2 hours...

I am unable to withdraw money from wallet it says offline kyc not available. As per phonepe, they don't have offline kyc available currently it makes my money stuck in the wallet.

Amount is in 4 figures and i cannot withdraw any money.
It's been more than 4 days and i am stuck.

Kindly look in to it or let me know the way file complaint with omdudsman....

Dear sir/mam,
2/11/2019 का मेरा 5000/- का पेयमेन्ट अभि तक मुझे नही मिला है.. आज १ महिना हो गया...मै जब भी कॉल करता हू आपके यह से बोलते है कि इंतजार किजीये 4/5 दिन मे हो जायेगा ट्रान्स्फर...ये सब क्या...

Hello, i have paid for wood traders around 50, 000 inr & the amount was debited from my sbi account and the transaction was failed.

How to get the money back, from yesterday i am trying to reach customer support and was in to the bank and they said with 3rd party processing we cant help.

Is phonepe was not safe to send money?

I trying to contact the support, but no proper reply from their side....

I send money to receiver with transaction id:-p1912021711192910430759 and money got deducted from my account, but receiver has not received yet.
Transaction pending with message "your payment has reached the receiver's bank. The bank should transfer the money to receiver's account with in two working days. Don't worry, your money is safe".

Please resolve the issue...

Rupees 1000 were sent to me and it showed that the amount of money was updated on phonepe app and the transaction was declared successful.

But when i checked my balance the money was still not credited as it was not showing the money. While it shows transaction success from the sender's side.

I also took a mini statement of my account by it does not show any such transaction.

Please help quickly....

Transaction id: p1911292024580656435396

There was a inr 100 transaction made using phone pe. The money was deducted from my account but was not received by the payee.

I raised a ticket for this and the customer support responded that : the transaction status will be confirmed after 2 working days.

This is the second time this issue has happened.
My issue with this transaction is that if...

They are cheating people as they accept money in wallet but when i try to transfer to my bank account it says that an offline kyc should be done i had already done a digital kyc, i was trying to recharge my mobile through the wallet, i cannot even do that. Its a trick of phone pe to accumulate money. Why they accepted the wallet transfer if it is frozen due to offline kyc requirement. The amount is rs. 500 but they are cheating people. I...

I have booked a ticket in sugama bus in their official website on 30 nov 2019 via phonepe app. The price of the ticket was 974.02inr. While processing the ticket booking, ticketsimply showed an error and i submitted the pay button again. The transaction was successful the second time using bitla software. However, the money is deducted twice, and both are successful transactions.
Kindly help me to get refund....

[protected]
Now i received call from this number
He said that you won 2200 rupees in your phone pay wallet...
And he ask me about my a/c information and UPI pin when i refused him to give my all personal information
He abused me and talk to me like uneducated person
So please take action against him as soon as possible and inform me......

Money debited but not credited in other bank account, please verify and credit the amt-1000/- as soon as possible, as it is uregnt for the other person to pay the bill for the same, so need to have appropriate amount into the account as there is insufficient amt available into the account for no transaction credited into the same persons account, so need appropriate help and will request you send and do the transaction of the same as soon...

Phonepe transaction id : s1911161605300781796723
Phonepe transaction date : 16th nov 2019 04:06pm
Payment mode : [credit card - 140.98] + [phonepe wallet - 9.02]

The said transaction has failed on phonepe. However, credit card payment of 140.98 has been claimed by the merchant on 18th nov 2019 (Via credit card ref no = [protected]).

I have raised multiple tickets to resolve this. However, it looks...

I have booked flight ticket from phone and unfortunately my flight got cancelled from airline side and they have refund full amount to the booking vender (Phonepe — makemytrip) but while phonepe refunded the amount to me, they have deducted 507 rupees while there is no cancellation charge. I have been following it up for more than 2 months but no resolution.

Ticket number:73768170

Register contact number:[protected]...

Yesterday (27/11/2019), i transferred rs.2000 from my bank account to other bank account using phonepee.
Money got deducted, transaction was marked successfull, but not received by receiver's bank.
When i contacted phonepee support, i just got an automated reply saying that receiver bank has confirmed the receipt of amount and asked me to check transaction logs of receiver account, which clearly shows no transaction like this...

Yesterday my father (advocate) got call from a person named Manjeet fauji who told that he has a new case for my father and he will pay the money from phonepe but as my father don't use phone pay he told that person to send money in my phonepe account I talked to him and he said he is a Army official and that the process of paying from Army merchant machine is a little different so he first send me 10 rupees which first I have to pay then...

Yesterday (November 25th, 2019), i transferred rs.6000 from my bank account to other bank account using phonepe.
Money got deducted, transaction was marked successfull, but not received by receiver's bank.
When i contacted phonepe support, i just got an automated reply saying that receiver bank has confirmed the receipt of amount and asked me to check transaction logs of receiver account, which clearly shows no transaction like...

I sent 10000 rupees on[protected] from my sbi acnt to axis account, money deducted in sbi account but not credited in axis account. I enquired bank side and phone pe support no one is solve my issue, bank person saying that ur used 3rd party app so we r not responsible, and phonepe saying contact bank persons,,, i dont know what can i do so plz solve my issue...

Sir this is vamsi sai. On 25th november 2019 i have made a transaction of 2000 rs to my friend but it was failed and money was debited from my account and receiver didn't received money. According to my bank statement it is showing that money was debited and receiver didn't received money. I contacted my bank they are saying that it is responsible for phone pe only and told me that contact them and requested complaint regarding this but no...

Sir on 25th november 2019 i have made a transaction of 2000 rs to my friend. But it was failed and money was debited from my account and receiver didn't received money. According to my bank status money was debited from my account and the receiver didn't received money. Sir please either refund the money into my account or transfer the money into receiver. I also contacted my bank but they are saying that please contact your phone pe contacter....

DATE : 24/10/2019
CLIENT NAME : VEERESH
Account no[protected]
Pet doctor : Dr, divakar
UTR[protected]
Requsting For refund (1625/-)
I Have Done 2 Times OF TRANSCATION ON 24TH OCT & Both are CANCELLED at a time also DEDUCTED amt From MY Account, Next day on 25TH OCT RETURNED Only 1 Amt another amt OF 1625 RS IS NOT returned ALREADY 30 Days gone...