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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
Complaints 3467
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PhonePe reviews & complaints page 96

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M
mamuka mashudh
from Mumbai, Maharashtra
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bad policy

Address:574243

Dear sir/madam. Today i need to travel to bangalore. So i book a ticket from kabaka puttur to ksr bangalore from irctc and paid amount using phonepe. This is not user friendly app. My phone pe account number is [protected] already debited my money but not credited it to irctc. And in their app it's mentions like if not booked refund initiated within 3 days. I need to go for bangalore today. If not booked means why they debited the amount.br...
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Address:Sagar, Madhya Pradesh, 470113

I had transfer 5000/- on 21th nov 2019 through phonepe to my nephew's account, my transaction is successful and amount had been deducted from my sbi bank account but it is not credited to my nephew's account which is at sbi bank.

Phone pe customer service saying that we can't help please visit your bank... After visiting my bank they saying that contact phone pe service...

What should i do... Please help...
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M
Mandeepdhodi
from New Delhi, Delhi
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payment not received by receiver

Yesterday i have transferred rs.5000/- to [protected] punjab and sind bank a/c, delhi transaction also successful. But till not credited to the receiver account. Contacted customer support of phone pe and raised ticket no[protected]. But today i checked the ticket status it was resolved.. Transaction no (P1911201328356769531134). But issue is till pending. Kindly look into the issue...
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A
Afshan Pathan
from Mumbai, Maharashtra
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pubg and google play upi payment

Address:Sai Shraddha Apt, Sector -9 , New Panvel, Navi Mumbai, C-Wing, Mumbai City, Maharashtra, 410206

I purchase pubg uc for Rs 799 on 21 Nov 2019
My money got debited from my account but it showed that purchase has failed.I didn't receive my uc not did I got any refund.Please either give me uc in pubg mobile or refund my money.
The transaction reference is AXI1ac8503eeed24ceaaa54ce07afda0d7f.
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please...
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J
Jayanth Ivvala
from Hyderabad, Telangana
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refund on a disputed transaction

Address:Gautam Buddh Nagar, Uttar Pradesh, 201314

Phonepe is still processing my complaint against a disputed transaction which was done on 4th nov 2019. I approached the concerned bank in this regard, but it seems there is no use from their side.

This transaction i was did using upi gateway thinking that it is easy and hassle free.. But its became a hassle for me.

Kindly resolve this issue against complaint ticket number #76071743...
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T
Tanu_Goyal
from Bengaluru, Karnataka
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fraud transaction complaint through phonepe app

Address:H No 83, IAS Layout, Near Lake Shore Homes, Kasavanahalli, Bengaluru, Karnataka, Bangalore, Karnataka

I am an authorized PhonePe user, I have uploaded a advertisement for selling Exercise Machine on Olx App through which one person named Sandeep Chauhan has connected to me for purchasing the product on 20th Nov 2019 around 10:50 AM. The person was ready to purchase and he mention to do transaction on PhonePe App instead of cash. He told me that I am sending a screenshot of QR code on your whatsapp number. He has sent the QR code on my whatsapp...
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Address:Karnal, Haryana, 132001

I have make payment through state bank of india account no. [protected] name of sunil kumar to fastage account from phone pay at netc. [protected]@hdfcbank instead of netc. [protected]@icici my state bank of india account debited for rs. 500/- but credited in fastage account vide txn. Id p1911181426284020723664 utr no.[protected] dt. 18.11.2019 at 02:26 p. M. So you are requested to please refund the same in my account

Sunil...
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S
shibbandyopadhyay
from Chas, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is deducted from my axis bank account but transaction failed

Address:shyamnagar,noapara, 743127

Tomorrow at night after 8.30 p. M on 19th november 2019 i have given amount to cesc rs 1940 by phone pay but transaction has shown failed. My mobile no is [protected].
I have received a message from phone pay that money is returned then tell me when will i refund my money. From phone pay one massage has sent that money will return within 7-9 working days. Kindly tell me the actual date when i will receive....
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Y
yashpal1951
from Gurgaon, Haryana
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missing payment

Address:H 168, R.K. Vihar, 29, I.P. Extension, New Delhi, Delhi, 110092

I made a payment amounting to rs.1500/- on 5th october through phonepe. The transaction id provided by phone pe for the transaction is n[protected] against the bill for landline no. [protected] (Airtel). I may be informed that the amount has not been credited to my landline bill even after one and a half months. Repeated inquiries have not been successful and i have repeatedly been told to approach airtel and not phone pe. It is...
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Hi,
I made a transaction of 2000 to my teacher in june 2019. Transaction was successful and money was deducted from my account but it was not credited to my teacher's account. Now when i came to know about this in november and called the customer care of phone pe, she said that this transaction is more the 4 months old so she cant do anything in this case. At the same time since this money was deducted through my sbi account registered...
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N
nick84
from Bengaluru, Karnataka
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phonepe fake offers and refusing to delete personal info

Address:New Delhi, Delhi

I m phone pe user phone no [protected]. Phone pe has been running a scam n fooling people with fake offers where no money /scratch card gets credited. I received an offer where in if i scan n pay at any shops i will receive scratch card, mentioning any merchant (not explaining merchants registered with phone pe). There is no exclusion mentioned about users not considered merchants in T&C clearly?? I HAVE ASKED PHONE PE TO DELETE MY ACCOUNT...
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P
Pori12
from Margherita, Arunachal Pradesh
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fraud phonepe calls deducted money

Address:Jorhat, Jorhat, Assam, 785001

Hello sir

Me porishmita. I am sbi account holder. I recently downloaded the phonepe app. Today[protected] a call came to me as from phonepe where they unknowingly deducted money from me of 600 amount. I have no idea what they told and taken the money. I am student. Please i kindly request you to help me from this situation. Please help me in refunding my money....
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S
santosh solutions
from Mumbai, Maharashtra
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sent money to wrong number

Address:Plot 2 A babale Galli angol Belgaum, Belgaum, Karnataka, 590008

Sent money to wrong number it's my hard earned money please refund my money! I was not aware of this until i got to know it sent to wrong number please please refund my money
A fraud sent message he is selling phone in olx told hell courier the device i sent the money then he blocked my calls and the phone number is coming switched off.!! Please refund my money...
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B
Beingfaisal
from Mumbai, Maharashtra
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5000 rupay mere a/c se debit kr diye kisi ne

Address:Kamla Nehru Nagar Jodhpur, Jodhpur, Rajasthan, 342008

Mere mobile sell ka add olx app pr dala hua tha kuch time k baad ye [protected] number se call aya tha m aap ka mobile purchase krna chahta hu or deel done b ho gyi thi dono k beech m, us user ne bola phone pe se payment kr rha hu what's app pr ek screen shot qr coad ka send kiya mene phone pey se scan kiya or mere account se 5000rupay debit ho gye mere saat fraud kiya us user ne plzzz aap kanooni karvayi kre us k khilaf plzzz mere pass...
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J
Jitender Sindhwani
from Gurgaon, Haryana
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fraud via phonepe

Address:f-5/177 sector 16 rohini new delhi, New Delhi, Delhi, 110089

Respected sir,

my name is jitender kumar my account number is [protected] my contact number is [protected] yesterday some person has called me and said me that he is my buyer and he wants to transfer the money via phonepe app and i have received one popup in the phonepe app with a bell icon where it has been written that you will received the payment by clicking on bell icon and after there it has been written that press...
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A
Anvesh Pendyala
from Delhi, Delhi
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it was wrong click transaction

Address:H.no11-15 gopalpur elkathurthy warangal urban, Warangal, Andhra Pradesh, 505476
Website:[email protected]

Sir i am a sbi account holder with account i [protected] of elkathurthy branchof ifsc code sbin0022028
Sir, it was a wrong click from phonepe with transaction id p1911122124593543257976. It was happens due to syncronisation of phonepe of another account on my phone no.
So, i request you to cancel the transaction and refund me as soon as possible.
Thank you...
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P
Pankaj samad
from Mumbai, Maharashtra
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money transfer to a wrong phone pay id

I transferred 3000 rupee to wrong phone pay user whose phone pay id is [protected]@ybl please revise this amount. On date 12/11/2019 at 9.39pm.
This amount i was sending to my brother for his study purpose.
I don't know how to solve this problem whether i file case against this phone pay user or something else i don't know very well. Please do something.
Thank you...
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R
Ram Anugrah Pandey
from Mumbai, Maharashtra
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online theft of rs. 5000/- from your customer care executive

Address:A-48, YOJNA VIHAR,, DELHI-110092, New Delhi, Delhi, 110092

My name is ram anugrah pandey (Adv) residing in delhi. On 2nd november i made an online complaint to your phone pay regarding your failed transaction of rs. 2000/- dated 13/10/2019. Phonepe sent me an email on 4 november and mentioned a mobile no. [protected] for help. On 12/11/2019 i called on the given number regarding my compliant. The phone pe representative who talked to me and told his name as ashish from his two mobile no. [protected]...
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C
Chandra Bali
from Lucknow, Uttar Pradesh
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illegal financial work & wrong information provided by phonepe

Address:room no 64 near saibaba mandir MOGRAPADA ANDHERI East Mumbai 400069, Mumbai Suburban, Maharashtra, 40069

Our vodafone mobile number +[protected]

We have to check full talktime offer by phonpe app

There validity this amount recharge 100, 500, 1000, 5000 for na means unlimited,,

But vodafone company is say i don't have any plane of this time

For full talktime maximum validity only 28 day

So why doing illegal work by phonepe

I am going to take actions...
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S
Sneashish Mukherjee
from Noida, Uttar Pradesh
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cashback not credited

Address:New Delhi, Delhi
Website:Phonepe

This is to inform you that till date i have not received my cashback amount 125 against order no.S1911081153559504676973 on dated 8th nov 2019.I have already attached screen shot and every think but i have not received any gud or genuine response from your side. Every time your executive given the copy past answer.
My all friend and relative received the cashback for same day and same offer.

Kindly check into the matter...
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