PhonePe — cash back issue

Address:	Bangalore, Karnataka
Website:	www.phonepe.com/en

Hi,

I have made a payment through phonepe on date of 8jan18 for the booking of makemytrip and the offer was i should get rs-250 cash back within 24hours.

I wait 24hours but didn't receive and cash back after that i send mail then and they confirm that you are eligible for the cash back and you should get the cash back by 16jan18 but i didn't get any thing on that time period then i contacted them, now they are telling you are not eligible for the cash back.

I think they are making fool to customers. Please help me to get my cash back.

Transaction id-hdfbbdea72918a74fffa4d[protected]eeb2
Registered phonepe mobile no-[protected]
Registered mail [protected]@gmail.com

Please let me know if you need any additional information.