PhonePe — jio recharge with rs. 399 is not done but amount debit in bank

Address:New Delhi, Delhi, 314001
Website:Phonepay

Dear sir/ma'am,

I tried recharging my jio mobile no - [protected] last evening (7:40pm, 18th october) using phonepe app using rd 399. An amount of 399 was deducted from my bank account but the corresponding number mentioned has got recharged yet. The scheme was a limited-time scheme on jio and hence, it is causing even more problems. I have already lodged a ticket with ticket id: #2989174. However, i am yet to receive a proper response. Expecting a quick action on your behalf.
Was this information helpful?
No (0)
Yes (2)
Complaint comments 

Comments

Issue with Flipkart order of Rs. 10999.0
Issue: Cashback not given
Details: I had ordered a mi note 4 mobile from flipkart through phonepe on 15 Oct17. I had paid 10999 Rs from my boi acct order was successful. Money was deducted from my acct. But don't received my cash back offer. Please resolve my problem as soon as possible.
Maine kl jio me 399ka recharge kiya mere wallet se paisa kat gya h lekin abhi tk recharge successful ni hua h processing me bta ra h please my cash return in my wallet

My jio recharge not done i have recharge on 18 October but recharge confirmation is not done and my amount get debited my account
I get frustrated with such type of service

Maine do baar recharge kiya apne account se but dono baar recharge fail hua...lekin cashback dikha raha hai..first time 199 debit hua aur 124 second time bank se but mere account mein wallet se kewal 258 hi jaa raha hai uske baad walllet 65 baccha then where is cashback money ...please help me..mujhe 75 and 10 cashback show kiya...so where is my cashback ..please help me...Its not good
Vinay R Gupta's reply, Dec 13, 2017
Its a Phonepe app..I want proper explanation

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PhonePe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    3469
    Pending
    0
    Resolved
    258
    PhonePe Phone
    +91 12 4678 9345
    PhonePe Address
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
    View all PhonePe contact information