PhonePe — money got deducted

I have already mase enquiry related to my money more than 2 days passed i haven't received my 8000 rs in my account. I think phone pe is doing threat with me. Not providing proper solution as i already spoke to sbi customer care they told me that it is the responsibility of phone pe to refund your amount back. So i request you to don't play with customers and refund my amount as soon as possible.
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In a online railway ticket booking process transaction through phonepe was timed out, IRCTC didn't get money and my money from account deducted. Please refund.

Date 12sep 2019
Transaction id. C1909122209290372187053
Name. PANKAJ VERMA

Pkj005's reply, Oct 26, 2019
Please refund my money back asap.

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