PhonePe — money issue matter

Hello sir
I am shruthi g l bank of syndicate with account number([protected]) at bellundur branch.
I want to register a complaint as I did a transaction of RS 20, 000/- from my bank of syndicate to state Bank of India account number ([protected]), through phone pe on January 24th.
Transaction I D :-P1901242117527306897792
UTR NO:[protected]
After the transaction the money credited to SBI account and after a few minutes that RS 20000/- auto debited from SBI account with showing a description "to transfer upi/rev/"
But the money neither credited to my syndicate bank nor to the state Bank of India.
I have already registered a complaint at phone pe team with ticket number .but they can't solve this matter and the matter is as it before.
Kindly help me to get my money back