PhonePe — money not credited to receiver account

Transaction id - p1902021831175331132942 ticket no. 40157045. Sir i transferred rs. 10000 from my united bank of india account to one of my friend's sbi account on 2nd feb 2019. Money got deducted from my bank account but today is 5th day still money not credited to receiver account. He need the money for his mother's treatment. This is very frustrating for me and my friend also bcoz neither i nor he is able to use that money. I request u to either refund my money to my bank account or credit it to receiver account immediately.