[Resolved]  PhonePe — money not credited to the beneficiary account (upi transaction)

On 22nd september 2019, i transferred an amount of rs 2706 to my friend through phonepe app. The transaction was from icici bank to axis bank. However the transaction showed successful in the app and the money was debited from my account. But till date the money has not been credited to the beneficiary account. The utr no is :[protected] and the transaction id is p1909221126405887455502.
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Aug 6, 2021
Complaint marked as Resolved 
PhonePe customer support has been notified about the posted complaint.
Oct 09, 2019
Updated by Gaurang Kudalkar
I have contacted the PhonePe support and the banks too, but none of them have helped yet.
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Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.

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