PhonePe — my phonepe account is a minimum kyc account

PhonePe — my phonepe account is a minimum kyc account

J jagdishks1 from Suriapet, Telangana

Phonepe dont have any kyc available now to serve me for the full kyc. I unfortunately top up my wallet with 7100, but now there is no way to get my amount refund bank, the withdrawal is not possible and they are not willing for the closure of the wallet to withdraw my amount. Not even paying to merchant is possible with my account. If i have minimum kyc why top up is possible then,, if topup is possible then withdrawal should also be possible. Was this information helpful? No (0) Yes (0)
PhonePe customer support has been notified about the posted complaint.
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@dhiraj11

from Warud, Madhya Pradesh

I send money with phone pe app to other account but my money is debited but not credited next account please solve my problem and give my money back

Jaisankari J

from Delhi, Delhi

Transfer Rs.5000/- transfer another Rs.5000/- on 9.5.2019 till now not yet received in the state bank of india, debited in Indian bank. like to know the details.

Jaisankari J's reply, May 13, 2019

Transfer Rs.5000/- transfer another Rs.5000/- on 9.5.2019 till now not yet received in the state bank of india, debited in Indian bank. like to know the details.