PhonePe — Phone pe : very poor service. look like fraud company

Address:	Gurgaon, Haryana, 122015
Website:	www.phonepe.com

I have done a transaction on flipkart through phone pe (Transaction id: p1705292334261483372490) of rs 2376. Amount got deducted from icici bank credit card but the transaction is showing failed. I have contacted icici bank customer care and they are saying that transaction was successful. Contacted phone pe customer care, they are saying that it will take 9 business days for checking and refund status. I don't believe any other trusted app would take this much time. This was my first transaction on phone pe. But i can say it is very slow already. I have done the transaction only because of flipkart trust but i can't see any reason to trust on phone pe.
Register number: [protected]