PhonePe — phonepe is showing transaction successful but amount not credited to receiver's account txn id-p1908301852094509230831 date-30 august 2019

I transferred money from SBI to Bank Of India through phonepe on 30 august 2019.But phonepe put it under pending and ask for 72 hours to settle it.On 3rd September 2019 i got a message from phonepe that transaction is successful.But till now amount is not credited to receivers account and when i contact to phonepe support they are telling me to contact to receiver bank but receiver bank is saying we dont know anything about that.Phonepe is not taking any responsibility but how can i go to the receiver bank because i have not depisited money directly to them.please help me i have urgent need of moneyTransaction no-P1908301852094509230831 Date of transaction-30 august 2019