PhonePe — refund not credited

Its been more than 150 days, refund from flipkart has not been credited to my phone pe account. On 30/8/17 an amount of rs2940 has been refund from flipcart. But that amount did not credited in my phonepe wallet. Even after making so many complaint and various mail they are just covering their timeline by dropping mail stating that issue has been resolved and amount has been credited. Transaction id is od[protected]. I am attaching one screen shot of rs2940.