PhonePe — refund not received for transaction failed

Address:New Delhi, Delhi
Website:phonepe

Phone pe complaint no 18208979 dated 22.07.2018 still not resolved transaction failed on 01.07.2018 while redbus ticket booking, but still not received refund from phonepe to my airtel money. Even after i have send all proofs for transactions to phonepe. Phonepe customer support staffs are irresponsible.
Very very poor and worst customer care support i have ever seen.
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