PhonePe — transaction failure refund

gaganakasturi

from Bengaluru, Karnataka

Address:

Koratagere, 572138

Dear sir,
I have made phonepe transaction on 12.02.2019 at 5:19pm for rs.10000/- bearing transaction id p1902121719130597051985 to canara bank account by debiting of my saving bank account with sbi account. I have entered 12 digit account number instead of 13 digit number, by entering i missed one number. I have received transaction successful message with the above transaction id. However, after verifying, i came to know that i have entered wrong account number. Further, i have been verified with my home bank (Sbi) branch, the amount of rs.10000/- was debited bearing utr no.[protected]. I also confirm with canara bank with that account number which i have entered wrongly, they replied that the account is not valid and there is no credit.
I have contacted to phonepe customer care over phone but i couldn't get any clear reply from them. Therefore, i requst you to kindly verify the transaction and refund the amount at the earliest.

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Comments

m.sabeer hussain baig

from Alampur, Telangana

Sir, recently i registered a complaint to phonepe team to close my phonepe wallet account that is linked in the mobile number [protected], but there is no response from phone pe.pls solve my issue

Chowkidar Ranjan Shetty Bepde

from Mumbai, Maharashtra

Hello emergency time me app aise karega to kya hoga 10000 pending me rakha he, appka app bakwas hogaya stuppid logo return dalna werna accha nahi hoga

Shashanj

Transaction successfully.but receiver can not get any money.
Transaction Id:P1904021309505004133581
Can you solve immediately .
Contact no.[protected]