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PhonePe — transaction status pending from 3 days

My transaction of rs 5800 was done on august 1st using phonepe and the status of the transaction is still pending and the amount has been debited from my icici account and has not been credited to the receiver's sbi account.
The transactions done after this have failed and money transfer could not been made to any recipients.
Please do the needful asap.
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PhonePe customer support has been notified about the posted complaint.
Aug 04, 2019
Updated by Surya Dev C R Tried calling customer service but no response even after waiting for 5 minutes on the call. Phonepe customer service is bad and they do not even attempt to receive the calls.
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