PhonePe — wallet balance not able to withdraw

Website:phonepe.com

I have a phonepe wallet which is loaded with 5100rs and now when i try to withdraw it is saying that kyc has to be completed which i have already done. I called customer support more than 2 months ago and they said the will resolve this problem within some days. But they didn't and even when i called yesterday they said they will resolve my problem fast. They marked my complaint as resolved without resolving.. I will upload proof with this. Expecting a fast and best problem solution. Thank you
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Amount debited but not credited to account

my mobile number [protected]

account transfer

i have given compliant also to call center by calling and i raised request also in app by ticket

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in urgernt basic solve the issue

its showing pending the transaction
I have transfered through phone pe rs 2100 from idbi bank to yes bank but the amount deducted from idbi bank and not credited in yes bank. Both bank refuse to take my complain they both ask me to complain phone pe but phone pe executive can't help me properly

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    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
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