[Resolved] PickMe India — Mobile Handset not return back
Kolkata, Kolkata District, West Bengal, India
I am Sukumar Dey resident at 54, Tollugynge Road, Near Santi Sangha Club, C/o, Arjun Dey, Kolkata 700026. I have purchase a Samsung Core Prime mobile phone on 21/06/2015 including a insurance from PICKME Doorstep Solutions for one year from date of purchase.
Suddenly my mobile phone damaged on 17/12/2015 time 07:30 pm when I going to home and accordingly I have complain to PICKME regarding insurance.
Firstly the PICKME collected my damage phone after 1 and half month after that they are commitment my mobile phone return back within 3 months.
Now today is 21/10/2016 i.e. month of October but till now I am not received my mobile phone.
I have continue follow-up to PICKME by over phone and they are also every time confirm me sending my mobile by end of the month. Already 6 month complete but I am not received.
Pls help me and resolved that.
With best regards
Enclosed : Insurance copy and Invoice with JOB Sheet of PICKME
Complaint marked as Resolved Dec 23, 2017
[Oct 21, 2016] PickMe India customer support has been notified about the posted complaint.
Dada Dalimbe's response, Jan 03, 2017
I want my (I Ball cobalt 3) handset immediately other wise I complaint in Pune District consumer court in 10 January 2017
Verified SupportPickMe India Customer Care's response, Nov 18, 2017
The case has been resolved for the customer Sukumar Dey fro Kolkatta handset was dispatch on 31st May 2017 and customer received on 2nd June 2017...
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