Hi,
I had bought a Induction stove from BHARAT TRADING CO. on month of March 2023 and while I was cooking the induction, the induction started to malfunction and stopped working. I raised complaint, they told the repairing will be done at service center in July 2023 Also the service center has not generated any complaint number that time. Then after getting it repaired it again stopped working after 5 days and then I went to BHARAT ELECTRICALS CO. again and they said that we can't do any thing and not attended properly then after arguing for half hour they send me to the service center. There I have asked for last complaint number they said they do not have any. We asked for replacement but they told me that they will repair this time and can't do replacement. They after that I have made them generate complaint number at that time only. Now this is the third time the induction again stopped working. I do not want this product as this product is creating problem for me. If possible provide me with new induction otherwise we have lost hope on pegion product. Either provide refund or do the replacement.
We wrote on Twitter, Instagram, to customer care, terrible service.
Please find attached of complaint done 2nd time as they have not registered the complaint for the 1st time. I have also not asked for it in trust on pegion company of getting induction repaired but the service is very poor. Kindly see into the issue and provide me with solution
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