| Address: | 104, Siri raj avenue, malikarjuna colony balaji enclave old bowenpally |
I purchased 3 litres of steel pressue cooker from amazon which got delivered on 25 aug 2022 and i started using it after a month, but in just 2.5 monthsof time the handle of the pressure cooker base broke i called the service centrecand they gave me the service centre number, i called on the number on 09 dec and enquired about the handle he called me telling me to come with the broken handle, i am staying at bowenpally and the service center is about 15-17 km away from my home, i went today taking half day off from my job to your kukatpally service staion, the person told me he doesnt have a spare part when i asked him why did he called me when he doesnt have a spare part he open the part from some old cooker and asked me to leave my original broken one whith him . i requested him to give me back because if it doesnt fit i will manage it withe the old one but he forced me to leave the orginal broken one and gave me the one he opend from some old pressure cooker lying with him . he then asked me for 80/- amount cahrges. i came home and tried with he one he gave which doesnt fit.
why u people are harasseing the customer and moreover the serice person are too greedy and with no adeqates. whay you people are charging for the customer in just 3 moths of time hardly used cooker ?
and do i need to again go 17 km away for the spare part?
Was this information helpful? | 
Post your Comment