[Resolved] Pigeon Appliances / Stovekraft — Cooktop

Ronak Goyal Jhumpewala

from Gurgaon, Haryana

Nov 3, 2016

Address: New Delhi, Delhi, 110035

Website: snapdeal.com

Dear team,

I placed an order for pigeon 3 burner glass top gas stove favourite from snapdeal on 01/dec/2015.
It says a warranty for 2 years.
But when i call the customer care department of pigeon they don't response and don't care about.
Request you guys to look into the matter as i am really frustrated, the gas stove leaks which can result in a disaster, apart from this i need to change the cylinder every week.
I have complained 'n' number of times.

The details of the product are:
Item: pigeon 3 bhrner glass top gas stove favourite
Item code: dl366573
Order no: [protected]
Suborder no: [protected]

Invoice no. S21ce7/15-16/33378
Invoice date: 01-dec-2015

Seller details:
Rmr brands-mundka-vol
Khasra no. 21/6 (4-16), 7 (4-4), 14/[protected]/1 (1-8), revenue estate of village tikri kalan,
City tehsil: nangloi
State: delhi
Pin: 110041
Company's vat tin: [protected]
Company's cstno: [protected]

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Dec 9, 2016

Complaint marked as Resolved

Pigeon Appliances / Stovekraft customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2016

Pigeon Appliances / Stovekraft Customer Care's response Dear Customer,

Sorry for the inconvenience caused, kindly provide your contact details or mail to [protected]@stovekraft.com and attach the Invoice Bill, rest assured that your matter will be looked in with utmost care and attention. Once again we thank you for your interest. It has been a great pleasure serving you.

Best Regards
Stovekraft Customer Care
Toll Free:[protected]
[protected]@stovekraft.com

Jan 19, 2017

sandanagiri's response Pigeon Gusto mixe grinder while first time using blades plastic base was smell and heated.

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Comments

Ritika Raheja Bajaj

from Gurgaon, Haryana

Dec 21, 2016

I recently purchased pigeon 4 burner gas stove with glass top from flipkart in 1st week of October.
What should i do - how should i get replaced that

sandanagiri

from Harihar, Karnataka

Jan 19, 2017

Pigeon Gusto mixer grinder 550 Watts. It was using first time created lot of problem, grinding jars blade set was dislocated from its place and created gap between steel jar and blade set.In the middle of work, it was stopped.It was a fault product and waste of my money and time.