Pigeon Appliances / Stovekraft — Gas stove issue flame

Address:

Rajupet road kgf 563121 kolar Karnataka

I am writing to express my extreme dissatisfaction with the pigeon defect stove that I recently purchased from your company. I regret to inform you that the product has a serious defect that has caused me considerable inconvenience and frustration.

Issues with flame 🔥

The stove burners do not function properly and frequently go out, which makes it impossible for me to cook efficiently. I have to constantly relight the burners and this not only wastes time, but it is also a safety hazard. Moreover, the gas smell from the stove is quite strong, indicating a possible gas leak.

I have contacted your customer service department several times to seek assistance with this issue, but the response has been disappointing. I have been made to wait for extended periods of time on the phone, and when I finally get through to a representative, they are unhelpful and dismissive. It is extremely frustrating to spend my hard-earned money on a product that does not work as advertised, and to receive such poor customer service.

I request that you take immediate action to rectify this situation. I would like a full refund for the defective stove, as well as compensation for the time and money I have wasted on this product. I trust that you will take this matter seriously and take the necessary steps to resolve it.