Pigeon Appliances / Stovekraft — leakage of 4 burner stove

Address:

Adonai grace, sf 10, Padma nagar Paruthipara, Thiruvananthapuram, Thiruvananthapuram, Kerala, 695004

I purchased pigeon 4 burner stove on 19.6.2019. Within two months of its use we found gas leakage from the stove and fire was found below the stove even after the stove is off. I registered a complaint and a technician was send and he repaired and said that there was a leakage and he cleared it. But after he left the we found the same leakage again and since the gas is leaking we are not in a position to use it. We are living in flat and this leakage is a threat to all the inhabitants of this flat. Hence we again complained and the complaint reg no is 1340720 and till this date they didn’t pay any attention to our complaint even after our repeated calls. During these days we were not in a position even to cook food and are forced to brought food from outside.
Hence it is highly necessary to replace this stove as there is manufacturing defect and give a new one. We have 2 children and are not ready to sacrifice our life on an explosion because of gas leakage.