Pigeon Appliances / Stovekraft — not providing after sales support and rude to customer

Address:

500090

I had purchased a pigeon slow juicer where they guaranteed that they will provide home service whenever I got an issue. 4 months back I got an issue with strainer and I am continuously complaining them but the issue is not resolved yet and the manager in Hyderabad is giving false promises whenever I call he will say that the problem will be resolved in 1 week but four months have been passed still my problem is not resolved I have the call recordings of the calls I talked to manager and their customer care.People give false promise and just closed case without my notice and claiming that issue has been resolved.I am undergoing diet which requires juicing every day but with this juicer issue, i couldn't follow my diet which in turn spoiling my Health.I would request someone to take action on this pigeon company and get this resolved and customer service people are so rude and play a blame game.