| Address: | New Delhi, Delhi, 110085 | | Website: | www.stovekraft.com/pigeon |
There is a problem with one burner, the burner spark is not working fine, burner ignites after some time, due to which the gas leekage is happening. I lodged a complain around 2 months back. The complaint nos are:797566, 745052, 723676. The technician came on all the complaints and every time he has mentioned that the burner spark needs to be replaced but it is not available in the market.
It's been more than 2 months but no one has taken this complain seriously. We have been given the no of technician and i called him many times and every time the response is that the replacement product is not available and we are trying to get.
I'm failed to understand being such a big company and so many years in the market how it is possible that the parts are not available in the market.
This is something which is not acceptable by such a big company.
In case of any mishappening or some accident who will be responsible... I'm really fed up with the response given by customer care and there is no one else available who can do something on this.
Such big company with pathetic customer care and after sale service. Was this information helpful? | 
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