Pigeon Appliances / Stovekraft — Pigeon Kessel Multipurpose Kettle (12173) 1.2 litres

Bhamati

Oct 13, 2022

Address:

Mysore

I was asked to send the damaged product to particular address and i sent it, it have reached the destination. And still my replacement for it have not received. And no one from the customer care(Mysore) are responding to the calls.

When i contacted it was in warranty period and i was told the product will be replaced once it reaches the address they have provided, neither i have a product (damaged one) with me nor the replacement is done and also no one responding.

Even when i contacted several times no one responded before after 2 days i was asked to send the damaged product to Bangalore address, also and now after it is reached no one picking up the call.

Below have attached the image. And my case ID was 2456925

+2 photos

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Pigeon Appliances / Stovekraft customer support has been notified about the posted complaint.

Oct 15, 2022

Updated by Bhamati I got a call from the number [protected] and he told he is from pigeon and my amount 20, 000 got debited. And on calling several times they are not even responding to the call.

Oct 15, 2022

Updated by Bhamati He said it's a voucher amount and need to activate it.