Pigeon Appliances / Stovekraft — Pressure cooker not working from day 1

I got a Pigeon pressure cooker from More Mega Mart. The cooker is not working since day one. I have contacted the customer care and they have created a case for the same. But since then nothing has happened and i have been waiting for more than 6 months now.

The customer care is always busy and I was not able to get hold of them.
The service center person (Janteswar Kumar) said he is arranging the cooker lid since 4 months..

Please direct me where should I go... NO customer care, No service center

I am from gurgaon
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    Pigeon Appliances / Stovekraft Phone
    +91 80 2801 6222
    +91 97 4003 4444
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    81/1, Harohalli Industrial Area, Kanakapura Taluk, Ramanagara, Bangalore, Karnataka, India - 562112
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