Pigeon Appliances / Stovekraft — Product is pigeon by stovekraft Brio plus induction stove 2100 watts

Product bought from amazon on 27.09.2024. The product stopped working on 8.12.24.(within three months from purchase). complaint register on 8.12.24 and got resolved on 28.01.2025. almost after one month and 20 days. now again within one month on 27.2.25 product stopped working. again, complaint register on 27.2.25. After many follow up with stovekraft service center and the service person contact provided by service center, , without information on 24.03.205 they have cancelled the service ticket number mentioning that customer not responding. which is 100% false statement. while inquiry service person told company has cancelled the service request. when call to stovekraft customer center they told no we have not cancelled on our own. service person must have called here for cancellation. so just passing the ball from service person to service center. now service center has booked another new complaint by refusing to restore the old one. still even after a month my product is completely stopped. service person says company is not sending parts for your product. and service center says please wait for 28 to 72 hr parts will be provided. but factual situation is after a month even there is no result.