Pikkol / Rednile Innovations — Bike relocation

Address:	560037
Website:	www.pikkol.com

I had used Pikkol services to transport my Bullet Electra bike from Bangalore to Chengannur ( Kerala ) last week . Though the actual cost of the service is within 3K to 4K by any local courier service, I was asked to pay 11500/- for door to door service . This was obscenely high, but trusting the best quality of service ( which was assured to me ) I went ahead to pay that amount . The bike arrived within a week, however it was at their Kottayam warehouse . My aged parents were asked to come to their office to collect it !! I was appalled that they would do something like this after paying so much money .. I called their office and blasted them for the pathetic service and for harassing my aged parents to collect the courier though I had paid for door to door. Thats when I came to know that they use Gati service providers, which have a very pathetic reputation .. They had sub contracted it to Gati and Gati were now with holding the bike !! After I threatened to lodge a police complaint, they immediately acted swiftly to deliver the bike to the correct address . They behaved as if they were doing me a favor .. What appalling behavior, even after paying so much . Dont use Pikkol and Gatis relocation services !!