| Address: Chennai, Tamil Nadu, 600044 |
From
Sharmila. V
Sri ram oils & lubricants
No.353 g. S. T. Road,
(Ammalannai alyam complex)
Chromepet,
Chennai -44
Note: please verify all the mails send to [protected]@pinelabs.com
From '6th july im behind pine labs & icici bank to take action against issuing credit card swipe machine to mr. Sasi kumar in my shop name without my knowledge where i’m the proprietor for this shop” sri ram oils & lubricants. The terminal was applied by mr. Sasi kumar but in my shops name you have given the mid 75905002 tid 88264100, please check the slip it is in the name of sri ram oils and lubricants where i'm the proprietor of this shop and i'm running is shop for past 14yrs where i'm paying tax to the government and i have all the proof i'm the owner and proprietor of sri ram oils & lubricants. He has applied using my shop name address and my proprietor seal without my knowledge doing forgery and the staff of pine lab mr. Ramkumar is the another fraud who has given the machine. Please note the credit card machine was with mr. Ram kumar (Pine labs staff)& mr. Sasi kumar. How can a bank like you'll can do this without verifying who is the proprietor of the shop. I have given the details that i'm the proprietor of 'sri ram oils & lubricants to
Mr. Karthick - manager
Icici merchant service
Malavika complex 2nd floor,
144/145, kodambakkam high road,
Nugambakkam, chennai.
Documents given
1. Certificate of registration tamilnadu
2. Gst registration certificate
So it is understood both pine labs & icici bank will provide credit card swipe machine to any one without verifying any document, so any one can get credit card swipe machine if they provide others business name, business address & proprietor seal??? It is ridiculous. Is this not an ill legal offence???. I'm totally harassed and depressed by the way pine labs & icici handling this issue. Each one is pointing their hands to others (Pine labs to icici and vise vasa). Every day i’m getting calls from pine labs & icici just to hear the story what has happened (Pine labs head office, mr. Subin philip-[protected] etc.,) but till now no one has taken action against these fraud people. I request you’ll to give me justice and take action against those people who has done the ill legal offence.
Enclosed the mails to pine labs:
Re: complain - giving swiping machine without my knowledge11
Yahoo
/
Inbox
Sharmila venkatesh
To:
Plutus. [protected]@pinelabs.com
Cc:
[protected]@icicims.com
Jul 6 at 11:36 am
From
Sharmila. V
Sri ram oils & lubricants
No.353 g. S. T. Road,
(Ammalannai alyam complex)
Chromepet,
Chennai -44
To,
Officer incharge,
Pine labs
Dear sir,
This is to refer to you that i own a shop “ sri ram oils & lubricants” with its registered office at no.353, gst road, chromepet, chennai-600044. I employed a person mr. Sasi kumar, it has come to my notice that this person in convictant with the pine labs employee mr. Ram kumar have allotted himself a credit card swipe machine for reason which has not come to my knowledge. It appears they have taken the swipe machine from you with their bank a/c, but it carries my shop name – sri ram oils & lubricants. I kindly request you to investigate this issue and inform me how you have issued this machine carrying my shop name without any knowledge to me. I repeat, inform you that i have no connections to this machine and bringing it to your notice as soon as i suspected that this could be some kind of fraud.
Please inform me immediately about the action taken.
Regards,
Sharmila. V
[protected]
Sahdev sharma
To:
'sharmila venkatesh'
Cc:
[protected]@icicims.com,
Plutus. [protected]@pinelabs.com
Jul 6 at 2:13 pm
Dear sir/madam,
Thank you for contacting to plutus team. We acknowledge the receipt of your mail.
Your request /case has been registered with us and your issue id:1250524
One of our technical support executive would get back to you at the earliest.
Regards,
Sahdev kumar sharma
Plutus support team | pine labs pvt. Ltd.
Candor techspace, 3rd floor, building 2, plot no. B2, sector 62, noida, u. P.201301 india.
Contact info:
[protected] | @ plutus. [protected]@pinelabs.com | ý http://www.pinelabs.com/contact-us.php)
Description: cid:image012. [protected]@01cf7450. B5da1dd0please consider the environment before printing this e-mail.
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The content of this e-mail/message is intended solely for the use of the addressee. The text of this email (Including any attachments) may contain information, which is proprietary and/or confidential or privileged in nature belonging to pine labs pvt. Ltd. If you have received this e-mail in error, please notify the sender and remove this communication entirely from your system. Pine labs reserves the right to monitor and record all emails. The recipient further acknowledges that the views contained in the email message are those of the sender and may not necessarily reflect those of pine labs pvt. Ltd. Before opening and accessing the attachment please check and scan for virus. Pine labs pvt. Ltd. Accepts no liability for any damage caused by any virus transmitted by this email.
Nandini tiwari
To:
'sharmila venkatesh'
Cc:
[protected]@icicims.com,
Plutus. [protected]@pinelabs.com
Jul 6 at 4:51 pm
Dear team,
Apology for the inconvenience!!!
We would like to inform you that we have forwarded the issue to the concerned team to get it checked.
One of our executive will get back to you shortly.
Thanks & regards,
Nandini tiwari
Plutus support team | pine labs pvt. Ltd
Contact no:[protected] | e-mail: plutus. [protected]@pinelabs.com
Cid:image003. [protected]@01d1ad4e.81e5f240
Show original message
The content of this e-mail/message is intended solely for the use of the addressee. The text of this email (Including any attachments) may contain information, which is proprietary and/or confidential or privileged in nature belonging to pine labs pvt. Ltd. If you have received this e-mail in error, please notify the sender and remove this communication entirely from your system. Pine labs reserves the right to monitor and record all emails. The recipient further acknowledges that the views contained in the email message are those of the sender and may not necessarily reflect those of pine labs pvt. Ltd. Before opening and accessing the attachment please check and scan for virus. Pine labs pvt. Ltd. Accepts no liability for any damage caused by any virus transmitted by this email.
Nandini tiwari
Hi babu /kuldeep sir, as discussed with merchant, she is claiming that she is not using any pine labs terminal and is very irate and concerned as recently she came to know that one of our sales person (Ram kumar) along with one her executive is using the pine labs terminal since february 2018 by her store name with her firms details. She is concern about some kind of fraud is there and want update about the same on most priority. Kindly refer the trail mail as well. Below are the store details - merchant nam
Jul 6 at 5:01 pm
Kuldeep sharma
Hi babu, please help. Warm regards kuldeep sharma
Jul 6 at 5:53 pm
Babu g a
To:
Kuldeep. [protected]@pinelabs.com,
Krishna. [protected]@pinelabs.com,
Mannar. [protected]@pinelabs.com,
Subin. [protected]@pinelabs.com
Cc:
Plutus. [protected]@pinelabs.com,
'sourabh saini',
Brijesh. [protected]@pinelabs.com,
'sharmila venkatesh',
Nandini. [protected]@pinelabs.com
And 3 more...
Jul 7 at 9:49 am
Dear subin,
Request you to please check as the person belongs to sales please.
Kuldeep - i think we should de-active the terminal till this is sorted out.
Regards
G. A. Babu
[protected]
Show original message
The content of this e-mail/message is intended solely for the use of the addressee. The text of this email (Including any attachments) may contain information, which is proprietary and/or confidential or privileged in nature belonging to pine labs pvt. Ltd. If you have received this e-mail in error, please notify the sender and remove this communication entirely from your system. Pine labs reserves the right to monitor and record all emails. The recipient further acknowledges that the views contained in the email message are those of the sender and may not necessarily reflect those of pine labs pvt. Ltd. Before opening and accessing the attachment please check and scan for virus. Pine labs pvt. Ltd. Accepts no liability for any damage caused by any virus transmitted by this email.
Sharmila venkatesh
To:
Babu g a
Cc:
Kuldeep. [protected]@pinelabs.com,
Krishna. [protected]@pinelabs.com,
Mannar. [protected]@pinelabs.com,
Subin. [protected]@pinelabs.com,
Brijesh. [protected]@pinelabs.com
And 1 more...
Jul 9 at 10:44 am
Dear team,
Kindly let me know what action has been taken against this forgery.
With regards,
Sharmila. V
[protected]
Show original message
Alaric riman
Dear subin, any update? Regards, alaric
Jul 9 at 11:14 am
Babu g a
To:
'sharmila venkatesh'
Cc:
Kuldeep. [protected]@pinelabs.com,
Krishna. [protected]@pinelabs.com,
Mannar. [protected]@pinelabs.com,
Subin. [protected]@pinelabs.com,
Brijesh. [protected]@pinelabs.com
And 3 more...
Jul 9 at 11:39 am
Dear ms. Sharmila,
Subin philip to who’s sales function the said employees are reporting. He is taking your concern forward.
Dear subin
Please arrange a call to client.
Regards
G. A. Babu
[protected]
Show original message
The content of this e-mail/message is intended solely for the use of the addressee. The text of this email (Including any attachments) may contain information, which is proprietary and/or confidential or privileged in nature belonging to pine labs pvt. Ltd. If you have received this e-mail in error, please notify the sender and remove this communication entirely from your system. Pine labs reserves the right to monitor and record all emails. The recipient further acknowledges that the views contained in the email message are those of the sender and may not necessarily reflect those of pine labs pvt. Ltd. Before opening and accessing the attachment please check and scan for virus. Pine labs pvt. Ltd. Accepts no liability for any damage caused by any virus transmitted by this email.
Sharmila venkatesh
To:
Kuldeep. [protected]@pinelabs.com,
Krishna. [protected]@pinelabs.com,
Subin. [protected]@pinelabs.com,
Brijesh. [protected]@pinelabs.com,
[protected]@pinelabs.com
Jul 13 at 6:54 pm
Dear team,
Kindly update me the status of my complain. People are calling me just to ask what has happened but no one is giving me proper details of what action has been taken. Since, i am a female raising the complaint, you people don't want to take any action against my complain. I'm really upset the way you people are handling my issue.
Please let me know what action you have for misusing my organization.
With regards,
Sharmila. V
[protected]
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Subin philip
To:
'sharmila venkatesh'
Cc:
Kuldeep. [protected]@pinelabs.com,
Krishna. [protected]@pinelabs.com,
Brijesh. [protected]@pinelabs.com,
[protected]@pinelabs.com
Jul 13 at 8:32 pm
Dear madam,
Request your time for an in person meeting tomorrow at your convenience. Please do let me know the timing and location either by writing back or reaching me in [protected].
If you are not able to reach me tonight then, i shall call you tomorrow morning by 10 am.
Warm regards,
Subin philip.
Show original message
The content of this e-mail/message is intended solely for the use of the addressee. The text of this email (Including any attachments) may contain information, which is proprietary and/or confidential or privileged in nature belonging to pine labs pvt. Ltd. If you have received this e-mail in error, please notify the sender and remove this communication entirely from your system. Pine labs reserves the right to monitor and record all emails. The recipient further acknowledges that the views contained in the email message are those of the sender and may not necessarily reflect those of pine labs pvt. Ltd. Before opening and accessing the attachment please check and scan for virus. Pine labs pvt. Ltd. Accepts no liability for any damage caused by any virus transmitted by this email.
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