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Pine Labs Complaints & Reviews

K
Kishan Nayak Silu
from Kolkata, West Bengal
Mar 18, 2023
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Wrong Charges

Sales Person Ne Bataya Tha 3000 Rupaye Mein New Machine & 4 Mahine Ka Free Rent & Then 150/- Rs Per Month Charges Dena Padega.Abhi Har Mahine 700 Kat Raha Hai.
Don't Cheat People's Like That...
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J
jays83
from Ahmedabad, Gujarat
May 18, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
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POS Machine de-installation

Address:Unitech Infospace, 2nd & 3rd Floor, Building 2, Plot No. B2, Sector-62, Noida 201309
Website:www.pinelabs.com

Pine Labs not interested to take back their pos machine. I had sent a mail for de-installation of said machine on 25th March 2022. But they are not entertaining regarding de-installation of the machine. Now, they are claiming a charge which will be automatically deducted from my bank. As per their mail which is sent today(18/05/2022). In previous they had done the same against by a mail. They activated revised plan without my permission and...
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Address:Bandhagachhi south, Guptipara, Hooghly, West Bengal 712512

Money from my account by misusing ECS mandate...
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G
Guddy telecom
from Delhi, Delhi
Mar 7, 2022
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I am complaining against debite emi service

Website:www.pinelabs.com/plutus-smart/contactless-payments?utm_source=google&utm_medium=cpc&utm_campaign=Pinelabs-TM-Brand-Mobile-Search&utm_term=pinelabs&gclid=CjwKCAiA1JGRBhBSEiwAxXblwRG1Y2sOaEwbN41

I have buy pinelab A50 device from last 2 month and more and And they also took 3 months advance payment from me and still not activated service yet,
I have complained somewhere but got the same answer in every complaint, wait 15 days

Still i am calling but they are giving me same ans...
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R
Rajeshfive
from Hyderabad, Telangana
Feb 23, 2022
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Service canceled in June 2020 but still monthly bills are sent

We have disconnect pine lab service in June 2020 and the pos machine was collected back in September 2020. I have receipt and email confirmation from pine labs but I am being billed every month and harassed by customer care to pay the outstanding bill. Even after informing customer care that I have disconnected the service they are not updating my account status and still billing me from last 20 months post disconnecting the service....
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V
Vikas2991
Feb 19, 2022
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Not provide support

Address:Not Povide Gst Invoice

They are not provide proper support and proper Invoice Details.
Whenever i am Calling their support team, They can't help me. they are not provide any Proper complaint form on their website...
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T
TheAryanShaw
from Kolkata, West Bengal
Jan 25, 2022
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Payment Settlement

Website:www.pinelabs.com

Hi This is Aryan,
I have a business named O2 For Everyone in Kolkata where we work in a Medical Equipment Business and we used Pine Labs to accept two Payments on 13th January of ₹9200 and ₹4000 and both were received via UPI and Pine Labs has not been responding positively and their executive Mr. Satyanand is just passing time every single day.
I have been told by the Escalation Team on Friday that the settlement is surely...
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M
maa mobile nxt vijay wadhwa
Jan 19, 2022
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Tid error

Tid not working problem from 45 days...
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N
Nishu Jaiswal
Dec 27, 2021
Feb 19, 2022
This thread was updated on Feb 19, 2022
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Wrong details seller agent

Hlo mera naam ankur jaiswal hai mai sitapur up 261001 se hu .

Mujhe pine lab seles agent ne sb wrong information dekr machine perchase karai unhone mujhe jhut bola ki is machine me adhar card se emi pr customer ko de skte hai jb ki company adhar card se emi pr product nhi deti hai unhe ye v nhi bataya tha ki 1 year se phele agr hum machine cencel krte hai to 2000+ gst dena hoga unhone jhut bola ki pine labs machine me sb bank...
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L
Lijo9909
Oct 28, 2021
Jan 21, 2022
This thread was updated on Jan 21, 2022
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Customer care is not helping

Address:Puthenpura House, Pc kavala p.o paippad

I send the money using UPI to merchant Rs.944 but it was not credited to merchants account. Pinelabs are not responding to refund my amount i contacted many times but they are telling that amount was not showing, i send screenshot but they are not accepting, anyways i lost my money...
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L
Lijo9909
Oct 28, 2021
Jan 21, 2022
This thread was updated on Jan 21, 2022
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Lost my money

Address:Puthenpura House , Pc kavala P.o paippad

I have send the money to merchant but it is not reflected in his account, i contacted Pinelabs many times but they are not accepting the complaint. And merchant is also not helping me to refund the amount of rs 944...
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E
Electric Bike
Oct 19, 2021
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Pine Labs POS Machine de-installation service

Address:299, Roynagar Place, Bansdroni, Kolkata-700070.

Pine Labs not interested to take back their pos machine. I had sent a mail for de-installation of said machine on 10th august 2021. But they are not entertaining regarding de-installation of the machine. Now, they are claiming a charge which will be automatically deducted from my bank. As per their mail which is sent today(19/10/2021). In previous they had done the same against by a mail. I am really helpless. I have a small shop of electric...
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S
Sri Thillai Honda
Sep 22, 2021
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Machine Surrender Request

Address:Neyveli, Cuddalore District

Issue-ID 20725069. Our machine linked account was closed 5 months back, We request to surrender the machine when our account closed continuously. Still no response from yourside.

Please let me know the process of deinstallation of this machine.

Regards,
Fernandez
[protected]
Thillaii Motors...
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Address:Arihant radios and studio,rrishabhadev,dis.udaipur rajasthan
Website:[email protected]

Dear
Sir/medam

तारीख Dear Pine Labs Merchant Partner, Please note that the ACH amount Rs 1000 will be debited on 27.08.2021. Please refer the detailed communication sent to your registered email ID. For any queries, please reach us at plutus.[protected]@pinelabs.com /[protected].

आपने मेरे खाता संख्या [protected] से 1000 रूपया काट दिया...
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S
Sameer Suresh Gopale
Aug 26, 2021
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Cashback not receive

Https://www.indiafreestuff.in/icici-credit-and-debit-card-emi-hero-two-wheeler-10-cashback-on-rs-30000

Purchase hero destiny 125 en Marche women’s day offer ICICI cashback after 90 days but I didn’t receive any cashback

When I called pine labs customer care they said there is no cashback in your account mentioned...
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S
Sameer Suresh Gopale
Aug 26, 2021
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Cashback not received

There was offer in hero showroom Pratibha motors in March woman’s day offer ICICI cashback offer https://www.indiafreestuff.in/icici-credit-and-debit-card-emi-hero-two-wheeler-10-cashback-on-rs-30000

90 days has been crossed but I didn’t receive cash back...
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G
Guru Prasad Kothamasu
Aug 4, 2021
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Money not credited

Address:Vinukonda guntur 522647

My name is guru prasad my
tid. Number. 42206014 my shop neme is. Kingmobiles

july 19th translation is not settle in my account
and
24 th july transaction s also not settle my account
its bulk amount is holding
im calling lot if time's ur customer care
any one not help me it.S not good service till im waiting of my money plz clear early my number is [protected]...
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A
Arun5204
Aug 3, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
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I m complaining about my pine lab machine

Address:Jmd mobile care near daawat chowk Sai road baddi himachal pradesh 173205

My pine lab machine is not working properly it's showing no sim n also messaging on screen alert irruption plz give me proper solution as fast as you can ......
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A
Amitkukki
Jul 27, 2021
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Swapping machine

Address:Noida Uttar Pradesh

I used pine labs so long back. They charged me the advance amount twice. Even they haven't collected their machine because I am not using it from last 2 years. They are still sending monthly charges mail to me. They never refunded my extra amount charged from pine lab. I tried my level best to discuss with them, sending mail, even I called them number of times. They are harassing me like anything. Ease help me and charge pine lab....
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N
Navneet Singh Arora
May 26, 2021
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Unauthorized charges

1. This regards TID no. 0012580A
2. I had sent a mail on 16.03.2021 for the de-installation and pickup of the POS (EDC) machine installed at my shop.
3. On 11.04.2021 the machine was picked up (copy attached)
4. On 13.04.2021( after the terminal was picked up an amount of Rs. 767/- was deducted from my account)
5. I sent an e-mail for the unreasonable deduction once the machine was de-installed and the terminal...
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N
Navneet Singh Arora
May 26, 2021
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Complaint number 9504785 dated 11.05.2021

1. This regards TID no. 0012580A
2. I had sent a mail on 16.03.2021 for the de-installation and pickup of the POS (EDC) machine installed at my shop.
3. On 11.04.2021 the machine was picked up (copy attached)
4. On 13.04.2021( after the terminal was picked up an amount of Rs. 767/- was deducted from my account)
5. I sent an e-mail for the unreasonable deduction once the machine was de-installed and the terminal...
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Y
yashyash
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Payment not receive

Sir,
I have not received my payment of 17990, initiated on 25 Feb 2021 (Trans. id.- [protected]). I have not received my payment yet. I mailed many times but never gets the solution which is ridiculous. Kindly contact on [protected] and solve this problem asap.
No response your customer care executive
Pine labs complaint &toll free service is very bad
Yashmobile
Tid no 20219161
Mob no [protected]...
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Address:746/547 T. H road, old washermenpet, /ch-21

Money note crediting in my account...
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A
Anowar BM
from Uttarbar, West Bengal
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Harassing Call SMS WhatsApp

Address:Sukhbazar Illambazar Birbhum

I have connection of pinelabs pos.before this connection i has paid of actual Payment agenst invoice and my monthly emi dedicated from my Current account on every month date-12 but istill now alltime Call, Sms, Mail i many time complaint against this but issue is same.so please solve my issue.

Thanks You...
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H
Heena Makkar
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Problem

Your company is charges as a rent frequently . As I myself handover the machine to the executive as I don't want it in future. But still we were getting the msgs for rental to be paid by us. I mailed so many times but didn't get any response...
This year before Diwali I enquired about the new machine installation but they denied for that ...And told to pay the the outstanding. As I am not using the machine since long time, u can check...
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I
Idea Hhhh
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Rental cheating

Their employees came to us for installing swipe machine on Our store for 450rs per month ... But after three months they charged 563 per month, sometimes 1062 per month ..Also one guy from their side said that it ll work fine with every emi transaction, when i tried emi transaction it never worked. Every penny which i gave to this Pine lab company was highly regretted...Such a fraud company..and when i asked them to surrender the machine...
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A
Arogya Mary
from Hyderabad, Telangana
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Not received the emi cash back

Address:Suchitra

Not received emi cash back...
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S
sanchitasingh
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hdfc cashback offer

Address:Noida
Website:www.pinelabs.com

I have purchased apple phone xr model on 5th january 2020 and was promised to get a cash back within 120 days.

Today being more than 150 days they are again asking me to wait for next unknown number f days.

Nodal officer desk says that its pending from bank's end and when i ask for transaction id they disconnect the calls.

I am waiting for long for my 5k and there is no help as such.
br...
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B
Bharat electronics pdp
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Error while loading some page

Address:Padampur bharat electronics near kamal variety store
Website:Pine labs

Dear sir pine lab machine is not working error showing something went wrong...
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This is to inform that i have purchased a mobile phone iphone 11 under pinelabs cashback scheme where they have promised to provide cashback of 6 thousand rupees with in 120 days. It’s been more than 120 days. I haven’t received cashback till now. And whenever iam trying to reach out to customer support there are not responding to any email and not resolving any issue. I have faced a problem we’re support person (‭+[protected]‬)...
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