Pine Labs
1
Submit a Complaint
50
COMPLAINTS

Pine Labs Complaints & Reviews

S
Sankul Rana
May 11, 2020
Report
Copy

This is to inform that i have purchased a mobile phone iphone 11 under pinelabs cashback scheme where they have promised to provide cashback of 6 thousand rupees with in 120 days. It’s been more than 120 days. I haven’t received cashback till now. And whenever iam trying to reach out to customer support there are not responding to any email and not resolving any issue. I have faced a problem we’re support person (‭+[protected]‬) asked me give her call back and then when i tried calling back she blocked my number. Am
Not getting any help from any individual and not even from their higher management. Kindly refund my cashback.

Sankul rana
Pinelabs complain number 01485529
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    yashyash
    Mar 3, 2019
    Report
    Copy

    Address: Saharanpur, Uttar Pradesh

    Your pinelab agent "luvkush", mobile no. [protected] deals with us by installing your swipe machine in january 18 for 500 rupees rental charge with first 3 months free service. Your lab deduct 1742 rupee on 3 march and i complaint regarding this with your agent luvkush and on your toll free no but i m not getting any solution for this problem yet. Now you are asking for 885 rupees monthly which is against to your deal.
    Tid no. 20219161
    Solve this problem shortly
    And send my rental and balance details and contact me on [protected]
    PINELABS is a Fraud Company.They are not retuning Security Deposit and they
    are auto Debiting amounts from my account, which they never mentioned before.Noone is listening amd they are unresponsive.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vkntkumar
      from Kottayam, Kerala
      Feb 17, 2019
      Report
      Copy

      Website: www.pinelabs.com

      Ye jo pinelabs payment comapny hai ek number ki fraud 420 company hai.
      logo se card swiping machine k naam par advance payment le leti hai and na hi machine lagati hai aur na hi regund karti hai.
      3 dec 2018 ko mere ghar SHIVAM naam ka banda aya tha jo ki is company ka sales man tha, maine sare documents and advance cheque ise de diya and ye bola k 4 se 7 din me aapki machine lag jayega and aaj pura 3 month hone ko aye hai na hi meri machine lagi aur na hi mera refund mila.
      aur na hi ye SHIVAM mera call pick karta hai. ios shivam se bachkar rahe ye pura 420 ka kaam karta hai and isi tarah se apne customer banata hai., main to copmpany and is SHIVAM par 420 ka case kar raha hu.
      aap log kisi b company ki machine le lena but PINE LABS ki mat lena .qki jab ye log refund karne me hi itna time laga rahe hai to socho swipnig karne par ye kya karte.
      Pine labs is slow working time 10 minuts per bill
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sridashmeshengineering Works
        from Lucknow, Uttar Pradesh
        Feb 13, 2019
        Report
        Copy

        Address: Lucknow, Uttar Pradesh, 226004

        I have booked pine labs swapping machine in the name of new guru nanak
        Radio gram and i needed a machine with battery backup but pine lab does not provided me since 23/07/2018 have been dedited 2385 rs since i mailed pine labs once call from lucknow local team and no call pickup by the sales person my name is jasvinder singh batra [protected]
        And worst experience from pine labs
        Suspected Fraud One of your rep Syed ( [protected] ) took the money from us for 2 new machines 15 days back.
        After that ha has not been answering calls, nor have we received the machines.
        We are going to file a fraud case
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          O
          owrang ceep
          from Madurai, Tamil Nadu
          Feb 12, 2019
          Report
          Copy

          surrender the machine

          Address: 624101
          Website: www.pinelabs.com

          Pine labs atm card swipe machine isn't working. Last 18day s always your machine is problem for us your workman comes repair the macnine.. And get money and go and then macnine comes in same proplem. This time thy asking to repair rs 75000. Mothy we pay u rent for service this to much so kindley help us tosurrender the machine until don"nt take monthy rent...
          Helpful
          2 other people found this review helpful
          2 found this helpful
          2 Comments
          Report
          Copy
          S
          samdarsh
          from Allahabad, Uttar Pradesh
          Feb 6, 2019
          Report
          Copy

          Address: Dehradun, Uttarakhand, 248179

          As committed by pine labs staff i was told that msf will be charged @1.25% on credit cards but i have been charged 2.1% so i am not interested in there terminal and i told them to kindly deinstall terminal and refund my amount that was deposited during installation that was 7080 deposit on 25-10-18 i have been mailing them regularly on plutus. [protected]@pinelabs.com help line no.[protected] but no response has come from there side
          Kindl help in doing this
          Firm name:m/s next
          Mussoorie
          Uttarakhand
          Contact detail:[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bharat jain 85
            from Dehra Dun, Uttarakhand
            Dec 30, 2018
            Report
            Copy

            Address: Dehradun, Uttarakhand, 248001

            They are fraud people. Don't even let their sale person named manish tyagi even enter your premise. He is the most unprofessional rogue i have come across. He will make promises never to fulfill and then talk rubbish. They deduct unsolicited amount from your account and then try to justify it. I have been asking them to uninstall my mahine but no use. Third class company and fourth class employees like manish tyagi.
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              derm123
              from Gurgaon, Haryana
              Dec 8, 2018
              Report
              Copy

              Address: New Delhi, Delhi, 110058
              Website: www.pinelabs.com

              Reference no. Is : 1190104. Sales rm emp code: 10546 (Lalit rawat), manager emp code: 3296 (Ashish sharma). These guys took the entire year service fee of rs 7080 in a single instalment on 19 november 2018. Promised to install the pos machine at my clinic in 5 days. It has been 20 days. The guy has stopped taking call. No reply to repeated complaints sent on plutus. [protected]@pinelabs.com.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                p70
                from Bokaro, Jharkhand
                Nov 1, 2018
                Report
                Copy

                change in bank account number

                Address: Pune, Maharashtra, 413106

                We are use pine lab my IDBI bank account is connect with us.
                We are apply for change our bank account number of IDBI bank indapur to my new account of HDFC bank indapur, in solapur branch before 20 days to MR.Sayyad he report to his office and submit .but till date my problem was not solve we are call in office but no one can replay please help us....
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                S
                samta electronics
                from Surat, Gujarat
                Sep 14, 2018
                Report
                Copy

                Address: Surat, Gujarat, 395023

                I have registerd 3 complains for swipe machine
                1st on 3/9/2018 complain no is 1342714
                2nd on 10/9/2018 complain no 1354453
                3rd on 12/09/2018 complain no 1356837
                Still machin not workin. I called customer care more than 5-6 time.
                I am paying 708 rs as rent monthly ur service is so poor
                If my complain not resolved by 15/9/2018 i will take action against ur service
                The details of merchant are below

                Samta electronics
                [protected]
                [protected]@gmail.com
                Tid 41143379
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Address: Chennai, Tamil Nadu, 600044

                  From
                  Sharmila. V
                  Sri ram oils & lubricants
                  No.353 g. S. T. Road,
                  (Ammalannai alyam complex)
                  Chromepet,
                  Chennai -44

                  Note: please verify all the mails send to [protected]@pinelabs.com

                  From '6th july im behind pine labs & icici bank to take action against issuing credit card swipe machine to mr. Sasi kumar in my shop name without my knowledge where i’m the proprietor...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  M
                  mfs2
                  from Bengaluru, Karnataka
                  May 13, 2018
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 080

                  Dear sirs,

                  The edc machines of 2 nos ti d nos 4180858 and 41142150 are very slow in the favourite shop commercial street kindly track or give us the new machines because we are facing lots of problems right front of the customers. Customers are getting annoyed and going out with out a purchase. This very embarrassing. So kindly do the need full immediately.

                  Thanking you in anticipation,

                  Regards,

                  Royal
                  Cashier - mdc - mfs cst

                  Unit of m. D retail india pvt ltd
                  Address
                  No. 23 commercial street
                  Bangalore 560 001
                  Phone number :[protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sanjay5566
                    from Bhubaneshwar, Odisha
                    Mar 19, 2018
                    Report
                    Copy

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: www.pinelabs.com

                    My request has been registered vide i'd 1094874 on dated 15 the march 18. But as on date i haven't received any confirmation. I am totally harassed by the company. After several telephonic and mail communication also i am not getting any response from pine labs to deactivate the same. Unwanted charges are deducted from my bank account due to this pos machine.
                    Helpful
                    4 other people found this review helpful
                    4 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bheemesh Manoj J R
                      from Tumkur, Karnataka
                      Dec 5, 2017
                      Report
                      Copy

                      Address: 563101

                      Dear sir. Above mentioned complaint issue id :- 948530. What are the documents required to solve the problem we have attached plutus. Support. Plz find that attachments and refund the amount customer account very emergency. This problem is regarding credit card swipe in pine labs edc on october dated :- 01/10/2017 in digital hub kolar karnataka the customer want buy a smartphone on credit card the actual smartphone price is rs 13600/- in this amount was wrong swipe 136000/- this is the problem
                      Dec 05, 2017
                      Updated by Bheemesh Manoj J R
                      Issue id :- 948530
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        from Mumbai, Maharashtra
                        Dec 4, 2017
                        Report
                        Copy

                        Address: 401107

                        We booked pinelab swap machine in the month of august and still waiting
                        The unique reply of employees are outstanding
                        They are not able to trace us
                        Though have all documents
                        Sometime they forgot to addres
                        Some time they are not able to process due to their own problems
                        Cause they work only 5 days a week and these are very few days to work and deliver in a month
                        The senior manager is stilling looking out for solutions by pleading sales executive
                        Horrible it is to follow up

                        U can call and ask my agony on [protected]

                        Overall useless people and company
                        We also booked the PINELABS PLUTUS in September & paid all their charges in advance but still waiting to hear a word from these useless people.

                        They even don't reply to emails / phone calls.

                        Can anyone help us
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          vijayvv17
                          from New Delhi, Delhi
                          Nov 15, 2017
                          Report
                          Copy

                          Address: 110010

                          Subject: payment deduction detail

                          Hello sir/madam,

                          Hi i am madan mohan mangal and i am request to you please tell me the reason of amount deduction from my account

                          Deduction amount shown below:
                          30/06/2017 = rs 115
                          26/07/2017 = rs 2322
                          31/07/2017 = rs 1000
                          28/08/2017 = rs 712
                          28/09/2017 = rs 1000
                          29/09/2017 = rs 1000
                          30/10/2017 = rs 767
                          01/11/2017 = rs 1000
                          13/11/2017 = rs 1000
                          .
                          My pinelab machine detail is:
                          Tid number = 99313288
                          Serial number = 17094wl25997212
                          Registered mobile number = [protected]
                          Shop name = mangal general store
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kishu790
                            from Ludhiana, Punjab
                            Aug 31, 2017
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110059

                            Hi team,

                            I have two pine lab machine at uttam nagar delhi location. I request to kindly add bajaj finance and bajaj finserv transaction option in pine lab machine so that i can accept bajaj finance card and accept the payment, nowadays credit card customer are less than bajaj finance card holder and i have to pay monthly rental to the pine lab for nothing. Pls add bajaj finance merchant option to have smoother payment orelse refund my money back i will purchase new card swipe machine from anywhere else.

                            Firm name: varun telecom
                            Business: mobile phone and accessories
                            Address: 742/1 lig flats hastsal near hariom general store, uttam nagar, new delhi 110059.

                            B1/1 rama park, mohan garden, opp metro pillar no. 764, uttam nagar, new delhi 110059

                            Regards
                            Suraj bedi
                            Varun telecom
                            [protected]
                            [protected]
                            Hi team,  

                            We have total 09 pine lab machine with  GLOBALTAJ Pride Services Pvt Ltd Hyderabad location. I request to kindly add bajaj finance and bajaj finserv transaction option in pine lab machine so that we can accept bajaj finance card and accept the payment, as we have many of our costumers having Bajaj fin cards nowadays. Please add bajaj finance merchant option to have smoother payment.

                            Company Name: GLOBALTAJ PRIDE SERVICES PVT LTD 
                            MID NUMBER :  [protected]​
                            Hi team,

                            I have one pine lab machine at faridabad location. I request to kindly add bajaj finance and bajaj finserv transaction option in pine lab machine so that i can accept bajaj finance card and accept the payment, nowadays credit card customer are less than bajaj finance card holder and i have to pay monthly rental to the pine lab for nothing. Pls add bajaj finance merchant option

                            Automobex motor
                            vardhman mall
                            [protected]
                            Hi team,

                            We have total 02 pine lab machine with chetan enterprises banglore my register mobile no .[protected] location. I request to kindly add bajaj finance and bajaj finserv transaction option in pine lab machine so that we can accept bajaj finance card and accept the payment, as we have many of our costumers having Bajaj fin cards nowadays. Please add bajaj finance merchant option to have smoother payment.

                            Company Name: chetan enterprises banglore
                            MID NUMBER : [protected]​
                            Helpful
                            6 other people found this review helpful
                            6 found this helpful
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rohit Bhagat ace
                              from Kurduvadi, Maharashtra
                              Jan 4, 2017
                              Report
                              Copy

                              Address: 403802
                              Website: www.pinelabs.com

                              Hi,

                              I had paid mr. Raghavendra salunke who is the area sales manager in vasco da gama, goa amount of rs 4485 for pine labs pos swiping machine.
                              But still i have not received it. I have received a invoice receipt of my amount on my email id [protected]@gmail.com.

                              I tried calling mr. Ragvendra salunke from many days but his mobile number 91-[protected], but m getting the number switched off.

                              I dont know what i should do because of such poor and disgusting customer support from pine labs.

                              I want my money back. O else ill have to file a complaint against pine labs.

                              My mobile number [protected]
                              Sir i cancelled my order to purchase the swipe machine from Pine Labs Pvt Ltd. on 24 January 2017. But Dehradun Branch Head of Company Mr. Somit and Sales Man Manish are continuously telling lie about the process of refunding. Plz sir suggest or take some action against the team and company
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rajat_bera
                                from Bengaluru, Karnataka
                                Nov 27, 2012
                                Resolved
                                Report
                                Copy
                                Resolved

                                EMI conversion not done

                                Address: Bangalore, Karnataka

                                Dear Sir/Madam,
                                This complain is with reference EMI conversion not done.

                                Details:

                                I bought two laptops from “Karthik Business Machines, Jayanagar, Bangalore”.
                                First purchase - 15th Sep 2012. Amount Rs34763/-. Used Citibank credit card.
                                Second purchase - 26th Sep 2012. Amount Rs 34763/-. Used the same Citibank credit card.

                                For both the purchases I opted for merchant...
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy
                                S
                                Sanjeev Sharma
                                from Changanacheri, Kerala
                                Feb 12, 2010
                                Resolved
                                Report
                                Copy
                                Resolved

                                I[censored] are Thinking for Onedsk
                                Just Forget
                                As U know I have just taken pinelab ID[protected]
                                But I would regret to say I have done a very big mistake!!!!!!!!!!!!!
                                No responsible person, No support
                                Phones transcections are pending
                                My customers are irritated
                                I am irritated
                                What is the solution
                                Is there anybody for online help
                                or for a online phone support
                                your online deshbord complaint option itself is a complaint
                                because that is also unable to register compalints
                                So I am unable to find a solution
                                Your local executive told me to contact
                                But as u know he can't do anything except to give a lolypop
                                Please give me a solution
                                or I leave it to god !!!!!!!!!


                                Thanks
                                For Pinelabs
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Pine Labs one of the worst service i m using now, true lier executive kopperla.[protected]@pinelabs.com . Will post the email at the earliest for public review .
                                Yes. It's true. Pinlab it's chor and fraud company making client fool. Deduct amt directly from client bank link accounts. Not providing services. Specially nandan Choudhary senior executor person. While complain they said we will revert your amt and on next they again deduct your money for monthly rentals with given any service.
                                Pinlab should been declared by all bank that the company is fraud and not to link bank account with pinlab and not do any business from pinlab fraud affirm.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit

                                  Pine Labs Recent Comments