Pine Labs
1
Submit a Complaint
49
COMPLAINTS

Pine Labs Complaints & Reviews

Y
yashyash
Mar 3, 2019
Report
Copy

Address: Saharanpur, Uttar Pradesh

Your pinelab agent "luvkush", mobile no. [protected] deals with us by installing your swipe machine in january 18 for 500 rupees rental charge with first 3 months free service. Your lab deduct 1742 rupee on 3 march and i complaint regarding this with your agent luvkush and on your toll free no but i m not getting any solution for this problem yet. Now you are asking for 885 rupees monthly which is against to your deal.
Tid no. 20219161
Solve this problem shortly
And send my rental and balance details and contact me on [protected]
PINELABS is a Fraud Company.They are not retuning Security Deposit and they
are auto Debiting amounts from my account, which they never mentioned before.Noone is listening amd they are unresponsive.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vkntkumar
    from Kottayam, Kerala
    Feb 17, 2019
    Report
    Copy

    Website: www.pinelabs.com

    Ye jo pinelabs payment comapny hai ek number ki fraud 420 company hai.
    logo se card swiping machine k naam par advance payment le leti hai and na hi machine lagati hai aur na hi regund karti hai.
    3 dec 2018 ko mere ghar SHIVAM naam ka banda aya tha jo ki is company ka sales man tha, maine sare documents and advance cheque ise de diya and ye bola k 4 se 7 din me aapki machine lag jayega and aaj pura 3 month hone ko aye hai na hi meri machine lagi aur na hi mera refund mila.
    aur na hi ye SHIVAM mera call pick karta hai. ios shivam se bachkar rahe ye pura 420 ka kaam karta hai and isi tarah se apne customer banata hai., main to copmpany and is SHIVAM par 420 ka case kar raha hu.
    aap log kisi b company ki machine le lena but PINE LABS ki mat lena .qki jab ye log refund karne me hi itna time laga rahe hai to socho swipnig karne par ye kya karte.
    Pine labs is slow working time 10 minuts per bill
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sridashmeshengineering Works
      from Lucknow, Uttar Pradesh
      Feb 13, 2019
      Report
      Copy

      Address: Lucknow, Uttar Pradesh, 226004

      I have booked pine labs swapping machine in the name of new guru nanak
      Radio gram and i needed a machine with battery backup but pine lab does not provided me since 23/07/2018 have been dedited 2385 rs since i mailed pine labs once call from lucknow local team and no call pickup by the sales person my name is jasvinder singh batra [protected]
      And worst experience from pine labs
      Suspected Fraud One of your rep Syed ( [protected] ) took the money from us for 2 new machines 15 days back.
      After that ha has not been answering calls, nor have we received the machines.
      We are going to file a fraud case
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        O
        owrang ceep
        from Madurai, Tamil Nadu
        Feb 12, 2019
        Report
        Copy

        surrender the machine

        Address: 624101
        Website: www.pinelabs.com

        Pine labs atm card swipe machine isn't working. Last 18day s always your machine is problem for us your workman comes repair the macnine.. And get money and go and then macnine comes in same proplem. This time thy asking to repair rs 75000. Mothy we pay u rent for service this to much so kindley help us tosurrender the machine until don"nt take monthy rent...
        Helpful
        2 other people found this review helpful
        2 found this helpful
        2 Comments
        Report
        Copy
        S
        samdarsh
        from Allahabad, Uttar Pradesh
        Feb 6, 2019
        Report
        Copy

        wrong communication by pine labs staff

        Address: Dehradun, Uttarakhand, 248179

        As committed by pine labs staff i was told that msf will be charged @1.25% on credit cards but i have been charged 2.1% so i am not interested in there terminal and i told them to kindly deinstall terminal and refund my amount that was deposited during installation that was 7080 deposit on 25-10-18 i have been mailing them regularly on plutus. [protected]@pinelabs.com help line no.[protected] but no response has come from there side
        Kindl...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        B
        Bharat jain 85
        from Dehra Dun, Uttarakhand
        Dec 30, 2018
        Report
        Copy

        Address: Dehradun, Uttarakhand, 248001

        They are fraud people. Don't even let their sale person named manish tyagi even enter your premise. He is the most unprofessional rogue i have come across. He will make promises never to fulfill and then talk rubbish. They deduct unsolicited amount from your account and then try to justify it. I have been asking them to uninstall my mahine but no use. Third class company and fourth class employees like manish tyagi.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          derm123
          from Gurgaon, Haryana
          Dec 8, 2018
          Report
          Copy

          Address: New Delhi, Delhi, 110058
          Website: www.pinelabs.com

          Reference no. Is : 1190104. Sales rm emp code: 10546 (Lalit rawat), manager emp code: 3296 (Ashish sharma). These guys took the entire year service fee of rs 7080 in a single instalment on 19 november 2018. Promised to install the pos machine at my clinic in 5 days. It has been 20 days. The guy has stopped taking call. No reply to repeated complaints sent on plutus. [protected]@pinelabs.com.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            p70
            from Bokaro, Jharkhand
            Nov 1, 2018
            Report
            Copy

            change in bank account number

            Address: Pune, Maharashtra, 413106

            We are use pine lab my IDBI bank account is connect with us.
            We are apply for change our bank account number of IDBI bank indapur to my new account of HDFC bank indapur, in solapur branch before 20 days to MR.Sayyad he report to his office and submit .but till date my problem was not solve we are call in office but no one can replay please help us....
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            S
            samta electronics
            from Surat, Gujarat
            Sep 14, 2018
            Report
            Copy

            Address: Surat, Gujarat, 395023

            I have registerd 3 complains for swipe machine
            1st on 3/9/2018 complain no is 1342714
            2nd on 10/9/2018 complain no 1354453
            3rd on 12/09/2018 complain no 1356837
            Still machin not workin. I called customer care more than 5-6 time.
            I am paying 708 rs as rent monthly ur service is so poor
            If my complain not resolved by 15/9/2018 i will take action against ur service
            The details of merchant are below

            Samta electronics
            [protected]
            [protected]@gmail.com
            Tid 41143379
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Address: Chennai, Tamil Nadu, 600044

              From
              Sharmila. V
              Sri ram oils & lubricants
              No.353 g. S. T. Road,
              (Ammalannai alyam complex)
              Chromepet,
              Chennai -44

              Note: please verify all the mails send to [protected]@pinelabs.com

              From '6th july im behind pine labs & icici bank to take action against issuing credit card swipe machine to mr. Sasi kumar in my shop name without my knowledge where i’m the proprietor...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              M
              mfs2
              from Bengaluru, Karnataka
              May 13, 2018
              Report
              Copy

              Address: Bangalore, Karnataka, 080

              Dear sirs,

              The edc machines of 2 nos ti d nos 4180858 and 41142150 are very slow in the favourite shop commercial street kindly track or give us the new machines because we are facing lots of problems right front of the customers. Customers are getting annoyed and going out with out a purchase. This very embarrassing. So kindly do the need full immediately.

              Thanking you in anticipation,

              Regards,

              Royal
              Cashier - mdc - mfs cst

              Unit of m. D retail india pvt ltd
              Address
              No. 23 commercial street
              Bangalore 560 001
              Phone number :[protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sanjay5566
                from Bhubaneshwar, Odisha
                Mar 19, 2018
                Report
                Copy

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: www.pinelabs.com

                My request has been registered vide i'd 1094874 on dated 15 the march 18. But as on date i haven't received any confirmation. I am totally harassed by the company. After several telephonic and mail communication also i am not getting any response from pine labs to deactivate the same. Unwanted charges are deducted from my bank account due to this pos machine.
                Helpful
                4 other people found this review helpful
                4 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bheemesh Manoj J R
                  from Tumkur, Karnataka
                  Dec 5, 2017
                  Report
                  Copy

                  Address: 563101

                  Dear sir. Above mentioned complaint issue id :- 948530. What are the documents required to solve the problem we have attached plutus. Support. Plz find that attachments and refund the amount customer account very emergency. This problem is regarding credit card swipe in pine labs edc on october dated :- 01/10/2017 in digital hub kolar karnataka the customer want buy a smartphone on credit card the actual smartphone price is rs 13600/- in this amount was wrong swipe 136000/- this is the problem
                  Dec 05, 2017
                  Updated by Bheemesh Manoj J R
                  Issue id :- 948530
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    from Mumbai, Maharashtra
                    Dec 4, 2017
                    Report
                    Copy

                    Address: 401107

                    We booked pinelab swap machine in the month of august and still waiting
                    The unique reply of employees are outstanding
                    They are not able to trace us
                    Though have all documents
                    Sometime they forgot to addres
                    Some time they are not able to process due to their own problems
                    Cause they work only 5 days a week and these are very few days to work and deliver in a month
                    The senior manager is stilling looking out for solutions by pleading sales executive
                    Horrible it is to follow up

                    U can call and ask my agony on [protected]

                    Overall useless people and company
                    We also booked the PINELABS PLUTUS in September & paid all their charges in advance but still waiting to hear a word from these useless people.

                    They even don't reply to emails / phone calls.

                    Can anyone help us
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vijayvv17
                      from New Delhi, Delhi
                      Nov 15, 2017
                      Report
                      Copy

                      Address: 110010

                      Subject: payment deduction detail

                      Hello sir/madam,

                      Hi i am madan mohan mangal and i am request to you please tell me the reason of amount deduction from my account

                      Deduction amount shown below:
                      30/06/2017 = rs 115
                      26/07/2017 = rs 2322
                      31/07/2017 = rs 1000
                      28/08/2017 = rs 712
                      28/09/2017 = rs 1000
                      29/09/2017 = rs 1000
                      30/10/2017 = rs 767
                      01/11/2017 = rs 1000
                      13/11/2017 = rs 1000
                      .
                      My pinelab machine detail is:
                      Tid number = 99313288
                      Serial number = 17094wl25997212
                      Registered mobile number = [protected]
                      Shop name = mangal general store
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        kishu790
                        from Ludhiana, Punjab
                        Aug 31, 2017
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110059

                        Hi team,

                        I have two pine lab machine at uttam nagar delhi location. I request to kindly add bajaj finance and bajaj finserv transaction option in pine lab machine so that i can accept bajaj finance card and accept the payment, nowadays credit card customer are less than bajaj finance card holder and i have to pay monthly rental to the pine lab for nothing. Pls add bajaj finance merchant option to have smoother payment orelse refund my money back i will purchase new card swipe machine from anywhere else.

                        Firm name: varun telecom
                        Business: mobile phone and accessories
                        Address: 742/1 lig flats hastsal near hariom general store, uttam nagar, new delhi 110059.

                        B1/1 rama park, mohan garden, opp metro pillar no. 764, uttam nagar, new delhi 110059

                        Regards
                        Suraj bedi
                        Varun telecom
                        [protected]
                        [protected]
                        Hi team,  

                        We have total 09 pine lab machine with  GLOBALTAJ Pride Services Pvt Ltd Hyderabad location. I request to kindly add bajaj finance and bajaj finserv transaction option in pine lab machine so that we can accept bajaj finance card and accept the payment, as we have many of our costumers having Bajaj fin cards nowadays. Please add bajaj finance merchant option to have smoother payment.

                        Company Name: GLOBALTAJ PRIDE SERVICES PVT LTD 
                        MID NUMBER :  [protected]​
                        Hi team,

                        I have one pine lab machine at faridabad location. I request to kindly add bajaj finance and bajaj finserv transaction option in pine lab machine so that i can accept bajaj finance card and accept the payment, nowadays credit card customer are less than bajaj finance card holder and i have to pay monthly rental to the pine lab for nothing. Pls add bajaj finance merchant option

                        Automobex motor
                        vardhman mall
                        [protected]
                        Hi team,

                        We have total 02 pine lab machine with chetan enterprises banglore my register mobile no .[protected] location. I request to kindly add bajaj finance and bajaj finserv transaction option in pine lab machine so that we can accept bajaj finance card and accept the payment, as we have many of our costumers having Bajaj fin cards nowadays. Please add bajaj finance merchant option to have smoother payment.

                        Company Name: chetan enterprises banglore
                        MID NUMBER : [protected]​
                        Helpful
                        6 other people found this review helpful
                        6 found this helpful
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rohit Bhagat ace
                          from Kurduvadi, Maharashtra
                          Jan 4, 2017
                          Report
                          Copy

                          Address: 403802
                          Website: www.pinelabs.com

                          Hi,

                          I had paid mr. Raghavendra salunke who is the area sales manager in vasco da gama, goa amount of rs 4485 for pine labs pos swiping machine.
                          But still i have not received it. I have received a invoice receipt of my amount on my email id [protected]@gmail.com.

                          I tried calling mr. Ragvendra salunke from many days but his mobile number 91-[protected], but m getting the number switched off.

                          I dont know what i should do because of such poor and disgusting customer support from pine labs.

                          I want my money back. O else ill have to file a complaint against pine labs.

                          My mobile number [protected]
                          +2 photos
                          Sir i cancelled my order to purchase the swipe machine from Pine Labs Pvt Ltd. on 24 January 2017. But Dehradun Branch Head of Company Mr. Somit and Sales Man Manish are continuously telling lie about the process of refunding. Plz sir suggest or take some action against the team and company
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            rajat_bera
                            from Bengaluru, Karnataka
                            Nov 27, 2012
                            Resolved
                            Report
                            Copy
                            Resolved

                            EMI conversion not done

                            Address: Bangalore, Karnataka

                            Dear Sir/Madam,
                            This complain is with reference EMI conversion not done.

                            Details:

                            I bought two laptops from “Karthik Business Machines, Jayanagar, Bangalore”.
                            First purchase - 15th Sep 2012. Amount Rs34763/-. Used Citibank credit card.
                            Second purchase - 26th Sep 2012. Amount Rs 34763/-. Used the same Citibank credit card.

                            For both the purchases I opted for merchant EMI...
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            1 Comment
                            Report
                            Copy
                            S
                            Sanjeev Sharma
                            from Changanacheri, Kerala
                            Feb 12, 2010
                            Resolved
                            Report
                            Copy
                            Resolved

                            I[censored] are Thinking for Onedsk
                            Just Forget
                            As U know I have just taken pinelab ID[protected]
                            But I would regret to say I have done a very big mistake!!!!!!!!!!!!!
                            No responsible person, No support
                            Phones transcections are pending
                            My customers are irritated
                            I am irritated
                            What is the solution
                            Is there anybody for online help
                            or for a online phone support
                            your online deshbord complaint option itself is a complaint
                            because that is also unable to register compalints
                            So I am unable to find a solution
                            Your local executive told me to contact
                            But as u know he can't do anything except to give a lolypop
                            Please give me a solution
                            or I leave it to god !!!!!!!!!


                            Thanks
                            For Pinelabs
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Pine Labs one of the worst service i m using now, true lier executive kopperla.[protected]@pinelabs.com . Will post the email at the earliest for public review .
                            Yes. It's true. Pinlab it's chor and fraud company making client fool. Deduct amt directly from client bank link accounts. Not providing services. Specially nandan Choudhary senior executor person. While complain they said we will revert your amt and on next they again deduct your money for monthly rentals with given any service.
                            Pinlab should been declared by all bank that the company is fraud and not to link bank account with pinlab and not do any business from pinlab fraud affirm.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit

                              Pine Labs Recent Comments