Pinelabs — Cheating commitment by Marketing person

Address:Pinelabs pvt. Ltd

Mr. Satyajit Mallick Marketing Manager from Pinelabs was committed me that I will use there Swipe Machine for 3months if machine will not suitable for me then I can return machine any time without any locking period or any De-installion charges.

Now from last 4 months i have complained for De-installion because machine is useless for me (not worked as our customer are get back).
Company customer care saying Machine Locking Period 1yr, before 1yr locking period if I will de-install machine then I have to pay 2000+GST charges for same.
When I have informed same to Mr. Satyajit he said no charges for De-installion.

I have send several emails to Pinelab customer support but no one responding my mail. Only then are calling me & give false assurance that they will give updates regarding this issue.

In such time delay pinelabs charged me rental for that machine which is due now.
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    Pinelabs pvt. Ltd
    India
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