[Resolved]  Pizza Hut — Delay in delivery of take away order

Address:

Ahmedabad, Gujarat

Dear Sir/Madam, We are one of yr.regular client since more than 7-8 years who loves to eat your pizzas.Today we had booked one parcel order to your Satellite-Ahmedabad branch (Shapath-III) worth Rs. 1116/- (Ref.Order no.13414).It was booked at 20.10 Hrs. but we got the delivery at 21.05 Hrs.It took 55 minutes to reach to us. I had a talk & complained about delay but i was told that we do not have standard response time in "Pizza Hut" unless until customer bargains (delivery timing) at the time of placing orders.I requested to pass on some discount as per yr.company's norms but it was refused by yr.customer care executive sitting at aforesaid branch. This is quite surprising & shocking instance for me.We do not expect such type of response from Pizza hut.I[censored] compare yr.service with other companies like Domino's, US Pizza etc.they never argue anything try to give justice to the customers. You are requested register my complaint & look in to this matter. Regards, Pratik Vaidya (Cell : [protected]) A-93, Prime Plaza, Nr. NFD circle, Opp.DLA School, Bodakdev-Ahmedabad. Pin 380054